Vanke property complaint telephone is useful.

Vanke property complaint telephone is useful.

1. If it is a minor problem in property management or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy.

2. Find the sub-district offices under the jurisdiction of the people's government of the jurisdiction, be responsible for the comprehensive management of policy implementation and cultural construction within the jurisdiction, and have the right to accept and assist in property complaints and consultation.

3. Looking for the housing management department, that is, the housing management bureau, is generally responsible for: policy changes in housing security, construction, system reform, market supervision, property management and housing management, and supervising the implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

4. find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.

Call the national unified service supervision hotline: 4009515151.

Headquarters address: No.63 Meilin Road, Futian District, Shenzhen, China.

As a leader in the property management industry in China, Vanke Property is committed to letting more users experience the beauty of property services, and provides life-cycle services around the preservation and appreciation of owners' properties. After 30 years of development, Vanke Property has always been committed to let more users experience the beauty of property services, and continues to lead the development of the industry with the innovative practice of "property+internet", diversified comprehensive services of "technology+humanities", and the intersection of localized experience and international vision.

Projects in other areas of Vanke have also been complained by owners because of quality problems. On June 9th this year, at 65438, some owners in Weibo questioned the Hangzhou Vanke Century Light Project, claiming that when the house was handed over for inspection, it was found that the doors and floors of the house were all made of paper.

In this regard, Vanke responded that "doors and floors are made of paper" has obvious misunderstandings; The indoor facade material mistaken for "cardboard" is actually "medium density fiberboard". Medium density fiberboard is a kind of artificial board, which is widely used in interior decoration and furniture industry at home and abroad, and its products meet the industry standards.

In addition to being defended by local owners, Vanke's construction site is also prone to accidents. According to the incomplete statistics of China Net Finance, in 2065438+2008, Vanke * * * had five safety accidents, and three accidents occurred continuously in two months at the end of the year.