How to formulate the rules and regulations for security guards to collect parking fees (temporary parking)

Provisions on the management of past post security posts

1.

purpose

In order to standardize the management of security guards on duty in each community,

Strengthen the entrance to the gate,

Car,

Check and control things, improve the quality of safety service and work efficiency.

2.

application area

Applicable to the security work of all property management offices managed by Shanghai Yuehua Property Management Co., Ltd. ..

3.

accountability

3. 1

The management department is responsible for guiding and supervising the safety work of each management office.

3.2

The management office manager (safety supervisor) is responsible for the specific organization, implementation and assessment of safety work.

3.3

Safety personnel on duty shall be executed in accordance with the requirements of operation specifications.

4.

Working steps and methods

4. 1

be on duty

4. 1. 1

The security personnel of each post should check themselves before taking up their posts, dress according to the regulations, and gfd should be dignified and tidy.

Do a good job of handover in accordance with the management regulations on handover of safety responsibilities.

4. 1.2

The post security personnel should be full of energy when on duty.

Observe with your heart,

Think about it,

Stay on high alert,

Stick to your post.

4.2

Personnel access management.

4.2. 1

Security personnel at each post are on duty.

three

Within a month,

Generally speaking, you should be familiar with all the owners of the management office.

(family)

personnel department

Basic information,

Including:

Name,

Room number,

Demographic status,

Appearance characteristics,

Regular visit time, etc.

4.2.2

The security personnel at the gates should maintain good relations with the owners (residents) and provide warm services.

1)

When you are familiar with the owners (residents) who enter and leave the gate, you should take the initiative to say hello and pay tribute to them; If you don't feel familiar with it

When, should come forward to ask, release after confirmation;

2

) When it is found that the owner with a heavy object has difficulty getting in and out of the gate, he should take the initiative to ask whether.

Need to provide help, if necessary, you can contact relevant personnel to provide help;

4.2.3

The entry of outsiders into the community (building) should be strictly controlled, and the entry and exit registration form for outsiders should be filled in.

1

Ask the visitor the name and building number of the owner he is looking for, and the security personnel should check with the owner (resident).

Contact and confirm before release, and then fill in the entry and exit registration form for foreigners.

, building number, time, entry person

Number of staff,

And pay attention to their departure time or inform tourists to leave the community as much as possible.

When necessary

You can ask relevant personnel to accompany you;

2

If the leader at the next higher level comes to guide or visit or law enforcement personnel enter the community, it should be confirmed to be effective.

Identity documents,

And report to the management office manager,

With the oral and written approval of the management office manager,

And then put outsiders

Quantity, unit, etc. All of them are recorded in the Entry and Exit Registration Form for Foreign Personnel for future reference.

three

When the delivery (courier) personnel enter the community, the security personnel should check the "delivery note".

Parallel service

Contact the main (resident) walkie-talkie and enter after confirmation; When leaving the community, check the goods and confirm the owner.

(residents) sign and register on the Registration Form for Entry and Exit of Foreign Personnel;

four

) Decoration personnel must hold two temporary passes, yellow and white, when they enter the residential area to work.

, showing the expiration date.

In and out of the community. When entering the community, the yellow temporary pass will be handed over to the security personnel for careful inspection? Temporary visit

Certificate? Photo, name, seal, date of issuance, etc. It can be accessed on the website, and all undocumented or expired documents will be allowed.

Not allowed in the community; When you leave the community, you can get a yellow temporary pass with a white temporary pass.

Register on the Entry-Exit Registration Form for Aliens;

five

) for service personnel (such as utilities, after-sales service, etc. ) enter the community and deal with them.

Confirmation, including the "invoice" or "construction order" issued by its company.

Call his unit if necessary.

Release after approval, and make a good registration on the entry and exit registration form of foreign personnel (including large tools).

, when necessary

Report to the management office manager;

6)

In addition to the above personnel, other service personnel (such as postal workers, milkmen, nannies, etc.). ) need

Frequent access to the community, security should also be in the "foreign personnel in and out of the registration form" on the entry and exit registration;

seven

) In case of suspicious personnel, they must be carefully investigated and reported to the public security organ when necessary;

eight

) All idlers such as product promotion are prohibited from entering the community (building).

4.3

Management of vehicles entering and leaving the community

4.3. 1

Security personnel at all posts should maintain the community.

/

Traffic order at the entrance of the building, directing and guiding vehicles in and out,

Guidance should be timely and gestures should be standardized;

4.3.2

The security personnel at each gate should be familiar with the vehicles of all owners and residents in the area.

Including:

Name,

on one's pins

Building number, license plate number, car color, regular access time, etc.

4.3.3

If you see a "parking permit" on the front windshield of this community,

, and confirm that it is the owner's vehicle.

In residential areas, they can be released naturally and parked in designated parking spaces;

4.3.4

Foreign vehicles entering the community should be strictly controlled and the vehicle entry and exit registration form should be filled in.

1

When foreign vehicles park in residential areas, security personnel shall issue temporary parking permits to drivers.

Ask the visitor for the owner's name and building number, and the security personnel will contact the owner (resident) for confirmation.

After release, fill in the Vehicle Entry and Exit Registration Form.

, and notify the vehicle administrator or relevant personnel to stop in the temporary guidance.

In the parking space; When the vehicle leaves the community, it shall withdraw the temporary parking permit.

Press according to the recorded parking time.

The Vehicle Management Code stipulates that parking fees should be charged.

2

If a big truck or tricycle that moves or transports goods enters the community, it is necessary to arrive at the door.

And issue a Temporary Parking Permit after confirmation with the owner (resident).

Registration vehicle access record form.

, notify patrol personnel or relevant personnel to guide parking in temporary parking spaces; appear

Take back the temporary parking permit when you go out.

, with the bill of lading or the owner's certificate, and strict supervision, found that

If there is any property loss accident, report it to the management office immediately.

three

] When the car enters the community, the security guards should confirm their identity, including the "dispatch" issued by their company.

Work order or construction order

If necessary, call the unit to confirm before release, and indicate it in the vehicle access record.

Register on the form and report to the management office manager when necessary;

4.4

Management of goods entering and leaving the community

4.4. 1

When the owner's (resident's) large valuables are moved out by outsiders, the security of the past posts should be strictly controlled.

Check and verify the certificate of going out filled out by the owner (resident), and talk with the owner (resident) for confirmation if necessary.

And fill in the entry and exit registration form for foreigners.

. When the office workers in the office building go out with big items,

Upon request, it can be released only after presenting and receiving its company's valid exit certificate;

4.4.2

If a company employee goes out with company goods,

The security guard asked him to show it and get it from the department or management office.

The "certificate of going out" issued by the person in charge.

Can be released;

4.4.3

When a delivery person or delivery vehicle leaves the community,

Security personnel should check out the items,

And in

Make records in the remarks column of the Entry-Exit Registration Form for Foreigners or the Entry-Exit Record Form for Vehicles, such as shipment.

Record the quantity of materials and articles before release, and get in touch with the owner when necessary;

4.4.4

When the on-site maintenance and after-sales service personnel leave the community,

Check what it brings out and what it brings in.

Only after meeting the requirements can they be released and recorded.

4.4.5

For decoration,

After-sales service personnel carry materials,

When large tools leave the community,

Its implementation should be checked.

The goods shall not be released until they are in conformity with the goods brought in; If it is necessary to exchange or return goods, it must be signed by the owner (the person in charge of decoration).

Release after certification, and indicate it in the Entry-Exit Registration Form for Aliens or the Entry-Exit Record Form for Vehicles.

Make a good record on the website.

4.4.6

Illegal decoration materials and articles inspected by security guards at the entrance must be strictly prevented from entering the community.

If you don't listen to dissuasion, report it to the management office immediately.

4.5

Emergency treatment

4.5. 1

Security personnel should strengthen security skills training at ordinary times,

Improve emergency decision-making ability,

Calm down,

machine

Be brave in taking responsibility and deal with various problems in a timely and steady manner; You should be familiar with the terrain and master the layout and equipment of the house.

The general situation of the performance and operation, can quickly get to the scene in an emergency.

4.5.2

In case of emergency (such as fire, case, accident, etc.). )

, should be dealt with decisively to protect the scene,

And timely report to the management office and relevant departments, according to the "emergency plan".

1

) In case of public security criminal cases, call the police immediately.

1 10

, and report to the management office manager and company leaders; safe

Security personnel should cooperate with public security personnel to guard the gate, strengthen personnel access control and properly protect the scene of the case.

In order to avoid the destruction of evidence;

2

In case of fire, past security personnel should call the police.

1 19

And report to the management office manager and company leaders;

three

) In case of thunderstorm, flood, hail, typhoon, earthquake and other natural disasters, the security personnel on duty at the guard should

Strictly implement the Emergency Plan for Various Natural Disasters and Accidents.

four

) In case the owner in the area has an urgent patient for help, the security personnel in the past post can help to report for first aid.

120

five

In case of fighting and other incidents within the jurisdiction, the security guards in previous posts should call patrol security guards to go.

Discourage and avoid participation.

4.5.3

Any event within the jurisdiction,

The security guard at the gate must be guarded.

Keep in touch with the company and outside.

Contact the department and remember not to post nobody.

4.6

Handle complaints from owners

When receiving a complaint call from the owner or the owner himself goes to the duty room to complain,

Security personnel should be warmly received,

commemorate

Records shall be made in accordance with the management procedures of communication, visit and complaint handling of the owner.

4.7

Safety work records of past posts

4.7. 1

Security personnel in past posts should do a good job.

Entry-exit registration form for foreigners

and

Vehicle traffic record

Form "

4.7.2

The administrator is responsible for filing the entry and exit registration form of foreign personnel and the entry and exit record form of vehicles every month.

Save.

4.8

Safety civilization on duty,

In the past, security service supervision,

Safety equipment management,

Pass the safe shifts separately.

Code for the implementation of civilized safety responsibilities

、

Security service inspection rules

、

Management of safety supplies, appliances and instruments

Regulations "

、

The implementation of safety shift operation specification.

Safety handover management regulations

1.

purpose

In order to make the handover of each security post standardized and orderly, it is necessary to ensure that every post has people and eliminate loopholes.

2.

application area

Applicable to the property community under the jurisdiction of Shanghai Yuehua Property Management Co., Ltd.

(architecture)

All security posts.

3.

accountability

3. 1

The management department is responsible for formulating the handover requirements for security posts.

Supervision,

Check the safety post responsibilities of each management office.

Conditions.

3.2

Manager of Property Management Office

(safety supervisor)

Responsible for the preparation of the region.

Shift setting and post-rotation arrangement

Form "

, check and assess the security personnel to observe the commuting time and stick to their posts.

3.3

Security personnel on duty should stick to their posts as required and strictly abide by the handover regulations.

4.

job requirement

4. 1

Security personnel in the jurisdiction of the work shift setting,

Regular rotation of positions,

Class size,

Fixed posts and processes

Determine the location,

According to the regulations of each management office,

And submit it to the management department for the record.

(The location of the monitoring center rotates every hour)

4.2

Jiegang

4.2. 1

Security personnel who shift in advance.

10

Report in minutes, change your uniform and dress appropriately.

Hope to adopt. Thank you.