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What are the common polite expressions in property management?
0 1. Farewell: Welcome! Welcome and wish you a happy life here!
Greetings: Hello, good morning, good afternoon and good evening. Pay more attention to sick guests and say, "I hope you get well soon!" "
Farewell: See you tomorrow, welcome to visit again, goodbye, and wish you a safe journey!
04. Congratulations: I wish you a happy birthday, a happy New Year, a happy holiday and a merry Christmas!
05. Question: What can I do for you? Can I be of any help to you? Do you have anything else?
06. Response: OK, yes, this is what I should do. Please advise me if I can't take good care of it. Welcome criticism!
07. Apology: I'm really sorry. Please forgive me for disturbing you. Thank you for reminding me. I'm sorry to have kept you waiting.
Thank you: It's my pleasure to serve you. Thank you for coming!
Direction: Please go ahead, please go straight ahead, this way, sir/madam. The bathroom is at the corner. Please turn left/right.
Four, the security guard on duty polite language
0 1, good morning/hello/necessary greetings in the morning or when guests get out of the elevator or enter the door.
02, hello! What can I do for you? (You should take the initiative to ask when a guest comes to see you on duty).
03. May I have your name, please? What can I do for him (her)?
I'm sorry, our company doesn't accept salesmen and insurance personnel.
05. Sorry, please contact the sales department first (if the guests are not accompanied by sales staff to see the building).
Sorry, this building is under construction, please come back after receiving the notice of repossession (if the owner has bought a house, it depends on the unit he bought).
Sorry, the building is being renovated. Please don't smoke in the building.
08, hello! Please register here before you go up (the security guard on duty must work when guests come in).
09, hello! Please show me your access card, thank you!
10, sorry, you can't go up without showing your card (the security guard on duty needs to ask questions when guests come in).
1 1. Please use the elevator as instructed!
12, sorry, I can't explain these (some) things, please go to the management office to find out (some questions are for guests, and the security guard on duty can't answer them).
13, sorry, I'll write this down first, and I'll report to the management office tomorrow and contact you.
14. Sorry, you can't take these things out without the release certificate. The owner (resident) is requested to write the field card (except the owner and resident).
15. Please wrap the materials before entering the building.
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