Preface of property management toolbox

This book consists of four chapters, including CD-ROM, which comprehensively interprets property management in five forms: organizational design, job responsibilities, process, scheme, system and form. Each form is subdivided according to the department category of the property management company, so there are complete and detailed job responsibilities, process attribute management, scheme attribute management, system attribute management and form attribute management. Readers can easily understand the market development management, service management, environmental management, safety management, brand management, engineering management, administrative management, human resource management, financial management and other property management modules. And they can not only learn the management concept, but also learn the operation method.

The characteristics of this book are embodied in the following two aspects:

One is all. This book absorbs the essence of many aspects of property management, including responsibility, system, plan and form, which are very representative.

The second is new. There are many books about property management on the market now, but they always give people an unsatisfactory feeling. The biggest feature of this book is that it is meticulous without making people feel complicated and repetitive, and it is thick without making people feel at a loss. For example, Workflow, a general book is a picture with a few simple sentences. Simple is simple, but it always makes people want to stop. The process given in this book is complete, covering almost every link of property management, and the flow chart allows you to see the work of a certain link at a glance; A large paragraph with clear context gives you a chance to understand the work of this link in depth, which can be described as simple and moderate, and each has his own needs.

The system of this book is not a simple collection of contents and a list of items, but a reorganization and induction of various systems, with clear logic and fluent language sentences.

This is a reference book, suitable for all property management practitioners, but remember not to copy it mechanically, and it needs to be revised according to the actual situation of your company and work.

Because of the voluminous content and the short time to write this book, mistakes are inevitable. Please criticize and correct me.