What is property management for?

The main work of the property manager is as follows:

Under the leadership of the manager of the property management department, specifically exercise the functions of management, supervision and coordination of services.

Responsible for the management of cleaning, greening, public security, maintenance, reception, return visits and other services of residential areas or buildings.

Fully grasp the use process of public facilities and equipment in residential or building property.

Cooperate with the manager to send documents related to property management.

Attend the regular meeting of the department chaired by the manager, summarize the work of the current month and make plans for the next month.

Be responsible for finding unqualified service items in operation, tracking and verifying them, and handling complaints from business households.

Collect valuable property information and make suggestions for promoting the development of the company's property management.

Complete all tasks assigned by the manager.

The main responsibilities are as follows:

Memorize the residential property management regulations and national property management laws and regulations, abide by the company's management rules and regulations, and keep in mind the "service purpose".

Dress neatly and wear the company service logo. Answer the phone calls of the owners and tenants, and use polite expressions.

Master computer operation methods, master official documents, practical writing methods and general economic accounting methods. Familiar with the housing situation and household situation of the community.

Service enthusiasm. If you need to see the scene, you must go to the scene. If you can solve it in time, you should solve it as soon as possible. If you can't solve it, you should reflect it in time. You can't argue with the owner, explain the problem patiently and answer the question unequivocally.

Responsible for the collection of property management fees and other expenses, responsible for the sales of water, electricity and electricity, the coexistence of cash income and bank reconciliation on the same day, timely grasp the progress of property management fees, and prepare monthly reports.

Keep company documents, owner's files and other materials, and make handover records and handover records.

Personal skills upgrading scheme for property managers: Take the national unified examination for property managers, assistant property managers and property managers in Ministry of Human Resources and Social Security and obtain corresponding professional qualification certificates.