Does residential property management only charge property fees, but not manage them?

Now many owners take property services for granted. As long as I pay the money, I will get the service I want. Many owners don't understand property services, and the service content is not clear. But think that what they think is what they want, and what services I want, the property management company will provide! In fact, this is not correct. Property services should be implemented in accordance with the relevant service standards, and at the same time should follow the provisions of the property services contract adopted by the owners' congress. For example, formulate property service standards with property management companies, check and approve property service-related fees, provide commercial and office buildings to property service units, and agree on the payment ratio of property service fees, such as the service standards corresponding to the payment rate of every 5 percentage points when the payment rate is 99%-50%, and the rights and obligations of property service enterprises when the collection rate is less than 50%.

The current laws and regulations protect the interests of owners more carefully and strictly, and the protection of property service enterprises is not high, which makes many problems that cannot be solved in the process of property service enterprises, such as the problems and disputes left over by housing quality, fall on property service enterprises; For example, the owners do not repeat the owners' convention, wantonly destroy the green common land in the park, stop and crush the square bricks on the impassable sidewalk, resulting in the damage of the square bricks, causing huge economic losses, such as refusing to pay property fees, which makes the property service units unable to provide corresponding services, such as the lack of effective means to punish the owners in arrears, and so on.

Why can't the property service work be carried out smoothly? First of all, this is the most basic and main way to popularize the knowledge of property services. Only when everyone knows the relevant laws and regulations of property service work can we better protect the interests of owners and restrain property service enterprises; The second is to improve the quality of property practitioners, take service as the center, stress professional ethics, and provide equivalent services corresponding to service contracts; Third, the owners should have a correct attitude. The personnel and services provided by property service companies are essentially different from those of long-term workers, slave workers and slave workers in the old society. It is not a master-slave relationship, nor is it a contradiction between ourselves and the enemy. Property service is a new industry and a part of public service. The relationship between property service units and owners is equal and interdependent. Fourth, formulate fundamental laws and regulations to restrict and protect the interests of both owners and property service units, and strive to create an atmosphere of equality and justice; Fifth, improve and restrain the behavior of owners, and give corresponding or serious treatment to those individual owners who deliberately destroy, incite and disrupt the property service work for personal gain and obstruct the smooth development of the property service work. Sixth, the property departments at all levels in provinces and cities should strictly implement the provisions of the state, do not engage in black-box operations, do not engage in illegal operations, and strictly supervise the property service units under their jurisdiction. If unqualified, inaction or serious dereliction of duty is found, it should be resolutely banned to lead the development of the property industry.

Finally, it is necessary to analyze the most common doubts of the owners, saying that the property service unit only charges and does not provide services. This is a large area in most areas, not a case. At present, most cities have graded property communities, and the contents of property services are also very different, that is, the contents of property contracts are different, and the services provided by property service units are also different, which will lead to different services in one community and another. In addition, the pricing standards of property service fees are different, which is closely related to the construction standards and supporting degree of the community, so the pricing of property fees is very learned and scientific. In addition, the owners should be familiar with the contents of the property contract in their own community, and should not make things difficult for the property service units in ways other than the agreement, or compete with the property service units in extreme ways such as refusing to pay property service fees. Refusing to pay the property service fee is not only a violation of the contract law, but also a disguised form of unpaid wages. That will only make it difficult for property companies without hematopoietic function to operate, reduce the service level and hurt the vital interests of community owners. In the end, we can only walk into the strange circle of worse and worse service. This vicious circle not only damages the normal work of property services, but also hurts the feelings of owners.

If the property is incompetent and lacks professional ethics, the owner should point it out decisively and report it to the relevant departments. If the property service company still goes its own way, then the owners should take up legal weapons and protect themselves by promoting and maintaining community management services under the premise of fulfilling their obligations. They should not only resolutely expel the property service company, but also pursue the legal responsibility of the property service unit.