How to deal with the Spring Festival property cleaner's holiday when no one works?

The property service contract signed by the owner and the property management company stipulates the cleaning work of public areas, which naturally includes the service during the Chinese New Year, so the property management company has no reason to shirk its responsibility.

According to Article 15 of the Property Management Regulations

The owners' committee shall implement the matters decided by the owners' congress and perform the following duties:

(a) to convene a meeting of the owners' congress and report on the implementation of property management;

(two) on behalf of the owners and the owners of the general assembly to hire property services companies to sign property services contracts;

(three) timely understand the opinions and suggestions of the owners and property users, and supervise and assist the property service enterprises to perform the property service contract;

(four) the implementation of the supervision and management system;

(five) other duties entrusted by the owners' congress.

The owners can organize the owners' committee to send a letter to the property company for rectification. If they still don't provide services within the time limit, they can complain to the local sub-district office or the competent department of travelers (usually headed by the Construction Bureau).