Work Summary of Property Management Company in the First Half of the Year (5 articles)

Time flies and hard work has come to an end. During this time, I have made a lot of achievements in my work. Let's make a work summary. So how do you sum up your works and write new tricks? The following is my summary of the work of the property management company in the first half of the year, hoping to help you!

Work Summary of Property Management Company in the First Half of the Year 1

In the first half of this year, with the strong support from all walks of life and relevant departments, around the principle of serving the overall situation, people-oriented and meticulous work, with the guiding ideology of "grasping the key and difficult points of work, giving full play to the advantages and tapping the advantages of internal resources" and focusing on safety management, on-the-job training and monthly assessment, all employees overcame difficulties and successfully completed various management and assessment objectives set at the beginning of the year.

A, equipment and facilities maintenance, maintenance and engineering maintenance

Regularly inspect and maintain the facilities and equipment in the community, supervise the elevator maintenance unit to inspect the special equipment such as elevators and speed limiters on time, and inspect the equipment rooms such as emergency lighting and water pump room. Prepare flood control materials in rainy season, check and clean ditches, maintain sewage pumps, and drain and stop leakage in rainy season to ensure safe passage through the flood season. Cooperate with the municipal departments, conduct emergency treatment when the community needs water supply and power failure due to municipal line maintenance and other reasons, and notify the owner in advance to make preparations.

Second, improve environmental sanitation.

Green maintenance and replanting, regular disinfection work. Comprehensive maintenance, loosening soil, mowing grass, fertilizing, replanting, pruning and killing insects in a planned way, strengthening management assessment and improving efficiency. Timely and targeted application of pesticides in different seasons ensures that the whole area is green without pests and diseases. Complete the energy-saving renovation of lighting in the public area of the community; Maintenance of exhaust fan in elevator machine room.

Third, do a good job in practical projects for people's livelihood

Actively implement practical projects for the people and comprehensively improve the quality of community living environment. At the same time, continue to strengthen infrastructure construction, add fire exit safety warning signs, and prohibit crossing the warning signs in the garage fence; Complete the upgrading of electric vehicle charging facilities in the first and second districts; Complete the anti-freezing reconstruction of the top water pipe of a multi-storey building in a certain area; The second is the replacement of partial drainage slope cover plate in the community; Upgrade and transform the fire-fighting facilities in Laoba; Add five river guardrails; Strive to create a convenient, warm, comfortable and harmonious residential area for the owners.

Four, the implementation of safety facilities management and construction

Put safety production in the first place, implement the main responsibility of safety production, and strive to build a safe community. Fully equipped with excellent fire fighting facilities, and conduct a comprehensive inspection and maintenance of fire fighting facilities and equipment. Paint maintenance of community fire water tank; Complete the upgrading of fire protection facilities in Laoba.

Shortcomings of verb (abbreviation of verb) in work

The performance of work improvement in the first half of the year has strengthened our confidence in development. We also clearly know that the achievement is the result of the hard work of all the staff under the correct guidance of street leaders. Compared with the past, we have made some achievements in business types, enterprise standardization construction and basic management. However, we still have many problems and shortcomings, such as: there is a gap between the quality of property brands and the property requirements of boutique commercial housing; The basic work is not standardized and solid; The gap between management execution and target requirements and so on. These are the problems that enterprises are facing and solving, and they are also the key improvement directions in future work.

In the second half of the year, our company will conscientiously complete the tasks assigned by the Urban Management Department, continue to strengthen the company's own system construction, further expand the business scope, improve the service quality, and build a reputable and powerful property management brand.

Summary of the work of property management companies in the first half of the year II

With the guidance and help of the company's leaders and the strong cooperation and support of relevant units, the overall work of the property management company in the first half of the year has achieved certain results. For example, the environmental sanitation of the living quarters has been improved, the greening environment of the living quarters has been improved, the normal supply of water and electricity has been ensured, and the service quality has also been greatly improved. The specific work is summarized as follows:

I. Work in the first half of the year and current key tasks:

(A) comprehensive management work

1. Take improving service quality and standardizing residential property management as the goal, take people as the purpose, strengthen management and seriously implement residential property management system.

2. Actively cooperate with the company's water and electricity fee payment management, and complete the collection of water and electricity fees on time and in quantity.

3. Completed the housing allocation of 25 demolished tenants in the second district in an open, fair and reasonable way, actively and properly vacated the old rented houses to ensure the tenants to move in immediately.

(2), hydropower work

1. The inlet and outlet pipes of the roof water tank in the residential area were cancelled, which improved the water supply quality and reduced the leakage. Continue to improve the hydropower metering device.

2. The commissioning of the high-voltage power distribution device in the second area is completed, and the maintenance of the low-voltage main control switch in the second area is completed.

3. Strengthen the maintenance and overhaul of power supply facilities, make full preparations, and ensure the electricity consumption in the summer peak period of living quarters.

4. At present, the key work is to find the right time to replace the transformer oil and gasket in the distribution room in the first district, and further improve the water metering device in the community.

(3), safe cleaning work

1, standardize the management of vehicles entering the community. According to the actual situation, the regulations prohibiting vehicles from entering Dongmenggang in the first district are formulated, and the vehicle diversion management is implemented in the community to ensure the driving safety in the community.

2. Weeds in the residential area have been thoroughly cleaned up, and the living sanitary environment in the living area has been improved.

3. Continue to strictly implement the management system of building decoration waste disposal. It changed the littering phenomenon of construction waste in the original living area and won the extensive cooperation and support of the owners.

4. At present, the key work is to strengthen the vehicle management in the community. Second, continue to do a good job in cleaning up the dead corners and weeds in the community and eliminate the dead corners.

(4), greening work

1, the daily maintenance of living area greening has been managed by special personnel.

2. The new green space 1000 square meters in the living area and more than 4,000 hedges have been replanted, which greatly improved the greening environment in the first district.

3. Prune some branches that affect power supply in time to ensure the safety of power supply.

4. The dangerous trees in the living area were investigated and counted.

5. The green plants in the living area are sprayed with pesticides in a large area to eliminate pests and diseases and keep the trees growing well.

5. At present, the key work is to take active measures to ensure the safety of planted turf in summer and prune the trees that affect the safety of power supply in time.

Second, the work ideas and plans for the second half of the year

(1) hydropower project

1. Replace the main water supply valve in Zone 3.

2. Maintenance of main water supply valves and water meters on the west side of office buildings and garages, and reconstruction of some pipelines.

3. Improve the electricity metering device of single apartment as soon as possible.

4. Cooperate with the head office to improve the expansion of the three-zone distribution room as soon as possible.

5. Strengthen water leakage detection and improve water recovery rate.

(2) Greening work

1, continue to strengthen the daily maintenance and management of greening.

2. Clean up the dangerous trees in the living area to ensure the safety of the living area.

(3) Cleaning and safety work

1, continue to strengthen the management of sanitation and cleaning work, and timely handle garbage removal;

2, continue to strengthen the public security work of closed management community, do a good job in the past and night patrol management.

3. Do a good job in the removal and disposal of construction waste from 25 buildings in the second district and new houses in the third district.

4. All three districts are closed management.

(4) Others

1, handover and acceptance of new residential buildings in the third district.

2. Distribution of old houses.

Third, I hope the company can solve the problem for this unit:

1. Allocate funds for greening in the second half of the year: at present, all funds for greening have been used up, and the greening work in the second half of the year cannot be carried out normally. However, the daily maintenance, power pruning and greening of dangerous trees are urgently needed.

2. Water and electricity:

(1) Increase the water and electricity maintenance fee and the power consumption quota for public facilities and offices. Water and electricity maintenance costs have been spent 27,000 yuan in the first half of the year; According to the work plan for the second half of the year, there is a problem of insufficient expenses; In the first half of the year, the public security department and the production department overspent on utilities and used up the annual quota.

(2) Because it is inconvenient for our company to control the water and electricity in the factory, in order to achieve the purpose of strict control and reduce waste, the water and electricity transferred to various departments and offices in the factory are not included in the water and electricity quota of office and public facilities.

3, the implementation of the three closed management personnel salaries and funds.

Summary of the work of the property company in the first half of the year 3

In the first half of 20__ year, under the leadership of the property management company, all the staff of the operation department strengthened their study of political theory and business knowledge, constantly innovated, and strived to complete various tasks. The main work, experience and future work plan are reported as follows:

First, the main work completed:

1, and complete the bidding for pe pipe of water supply pipeline of national highway in the east of Xincheng. This project is the first large-scale use of pe pipes in Jinan, which has a great impact. After two months' efforts, the project has been basically completed and approved by the supervisor and Party A, laying a solid foundation for the promotion of Wei Xing pe pipeline in Jinan market.

2. 1 pe pipe bidding for water supply pipeline reconstruction project has been completed. The bid price of this project is RMB yuan, and the contract is being performed at present. Because Jingyi Road is located in the urban area, it is difficult to excavate and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.

3. Completed the bidding for water supply pipeline of Shanda New School, with a bid price of RMB 10,000 and a performance of RMB 10,000. The project is located in the south outer ring and is a key project of the city. At present, the experiment has been suppressed and passed the acceptance, except for the ending project added later.

4. Completed the warehouse inventory of the asset appraisal company.

Second, the problems existing in the work and solutions:

1. At the beginning of the year, because of my low professional level and lack of experience, I couldn't find a clue in the initial bidding work and failed many times. What's the problem? Facing the lessons of many failures, we found our own reasons, analyzed the project bidding documents, compared our competitors, and found out our own shortcomings. In the future work, we should continue to strengthen business learning, improve our own ability, enhance the market competitiveness of enterprises, and make the company invincible in the future bidding work.

2, can't correctly handle the market information, specific performance in:

① Lack of ability to grasp market information. In the modern society with highly developed information, a lot of effective information flows around us, but we don't grasp it.

(2) Lack of ability to process market information, effective information depends on grasping, analyzing, processing and submitting, and we often lack how to judge the correctness of information;

(3) Lack of information exchange leads to the loss of a lot of effective information. In the future work, we should take effective measures to give full play to the role of information, strengthen the ability of information processing, and strengthen communication, so as to correctly judge the accuracy of information.

3. Lack of planning and guarantee. It is reflected in the project of Shanda New School, because we don't understand the progress of the project, we don't prioritize it, and we don't arrange the plan reasonably, which leads to slow supply; In terms of equipment maintenance, there are no safeguard measures, and the machine is broken without accessories, which affects normal construction and causes adverse effects. In the future work, we should strengthen communication with the owner, help the owner to analyze the drawings, understand the progress of the project, make plans in advance, and make allowance plans on the pipe fittings. Strengthen the maintenance of welding equipment, handle problems in time when found, and leave no hidden dangers. For parts that are often damaged, reserve them in advance and repair the equipment at the first time.

Third, the future work plan:

1. Cultivate the market, increase advertising and establish brand awareness.

Jinan is currently engaged in urban construction, and the large-scale pipe network transformation and branch water supply in the eastern new town and the western university town have brought us unlimited business opportunities. Do a good job in market research, summarize the experience and lessons of the three projects in the first half of the year, do a good job in customer return visits, make use of the good performance characteristics of Wei Xingguan, properly invest in certain advertisements, improve the visibility of enterprises, increase marketing efforts and further promote them.

2. Do a good job in after-sales service, especially emergency maintenance.

At present, the fiercest competition in the market is the service competition. The promotion of a good product is not only good quality, but also perfect after-sales service. Many emerging pipelines were vigorous when they first entered the market, but why did they disappear soon? . It is because the safeguards are not in place and the service level is not up to standard. We should make great efforts in maintenance, systematically train personnel, buy special tools for emergency maintenance, and prepare to repair pipe fittings, so as to truly let customers have no worries.

3. Analyze competitors, strengthen communication with competitors, and implement cooperative competition.

At present, our strongest competitor is Sichuan Senpu Pipe Industry, whose sales network covers the whole Shandong market and has a huge interpersonal network, and its sales performance in Jinan is second only to ours. Now in order to compete for market share, our two companies have adopted the strategy of reducing prices, which will only make both sides lose more profits and lose both sides. In the second half of the year, we should strengthen the contact between the two sides, improve each other, complement each other, use each other, promote each other, compete together, circulate interests and enjoy the market.

4. Strengthen communication and cooperation among departments.

As a management department, we should learn more from our brother departments, strengthen contact and cooperation, and provide good services. In order to achieve the same goal of the property management company, all departments should cooperate closely, reduce internal friction, give full play to team spirit, and improve the overall combat capability of the property management company with collective strength.

5, strengthen learning and internal management, strengthen training, standardize management system, improve the quality of personnel.

Constantly learn professional knowledge and improve business level. Constantly improve and standardize various management systems to lay a good foundation for the development of various work.

6. Do a good job in safety.

Safety is the eternal theme of enterprises, and the principles of putting prevention first, combining prevention with control, strengthening education and preventing and treating by groups are adhered to. Through safety education, we will continuously enhance employees' safety awareness and self-protection ability, and create a safe and comfortable working environment for employees.

Summary of the work of the property company in the first half of the year 4

Has time slipped away? Unconsciously managed the park for half a year. Over the past six months, there have been gains and achievements, but there are still shortcomings. The following is a summary of the work in the past six months and the focus of the work in the second half of the year.

I. Basic services

(A) the basic situation of the park

There are 994 households, 906 households (including 576 households in the first phase and 330 households in the third phase) and 406 households (including 368 households in the first phase and 67 households for lease) in the north block of Blue Mountain Yazhu. There are 38 households (including 8 rented households) in the third phase, which are under renovation 18 1 household (including 4 1 household in the first phase; Phase III 140 households) and Kongguan 3 14 households (including Phase I 106 households; There are 208 households in the third phase), and 93 households are vacant for decoration (including 7 1 household in the first phase; 22 households in the third phase). Shops: 1 17 households, 2 1 household for sale in Phase I and 29 households for rent (including 26 households in Phase I and 3 households in Phase III).

Maintenance problem

Property engineering maintenance: 647 cases were reported in half a year, including 297 on-site maintenance and 350 public maintenance, with a maintenance rate of 100%.

Maintenance of real estate projects: 69 1 cases were reported for half a year, 436 cases were repaired and 255 cases were not, with a maintenance rate of 63. 10%.

(2) Reception at the front desk

In the first half of 20__, the front desk received and handled daily affairs *** 149 1 piece. The courier received 1588 pieces in half a year, and sent a total of 33 pieces. Give 30 warm tips for various matters of car owners.

Second, service improvement.

(a) Detailed sector

In April, the company adjusted the relevant personnel of the customer service center and put some outstanding personnel in suitable positions. In order to better serve the owners, the company set up a quality and planning team. The quality team shall supervise all departments to prevent various incongruities. The planning team helps the customer service to plan various activities and bring more spare time to the owners.

(2) Express delivery business

With more and more residents in the park, the amount of express delivery into Blue Mountain is also increasing. Considering that it is the Internet age, the number and quantity of online shopping will only increase rather than decrease. In order to facilitate the owners, the customer service center began to collect express delivery for the owners. I can't understand it since the trial operation in April. Up to now, collecting express delivery for owners has become a special service of Lanshan Yazhu Community, which has been well received by the majority of owners.

Community culture

1_ year itself is a year of service, and doing a good job in service is one of the key tasks in 1_ year. In order to enrich the owners' spare time life and improve the quality of life, we constantly strengthen the construction of community culture.

Advocating to be a civilized entrepreneur in the park, promoting socialist spiritual civilization and moral fashion, and actively carrying out colorful cultural and sports activities will help strengthen contact and communication with entrepreneurs and help realize the service concept of "serving with heart and creating happiness".

In the first half of 20__, activities such as "Boiling Laba Porridge" on Laba Festival, "Writing Spring Festival couplets" on Spring Festival, "Cooking Yuanxiao" on Lantern Festival, "Sending Carnations on Mother's Day" and "Making Zongzi" on Dragon Boat Festival were held.

Third, major events

(1) house delivery

In April of the first half of the year, the last 14 house in North Block was delivered. From the purchase and arrangement of delivery materials, from the layout of delivery site, from the training of delivery personnel, every point is the responsibility of the owner and the contribution of the property owner. Up to now, 283 households in building 14 have been handed over to 324 households.

(2) unified closed balcony

Considering the characteristics of Maanshan City, the company agreed to close the balcony in Lanshan Yazhu Community. 2. In March, we began to prepare the relevant agreement on balcony edge sealing, as well as the style of balcony edge sealing and the choice of manufacturers. Because many owners registered and signed an agreement to close the balcony in the early stage, the balcony was too concentrated in April, and the manufacturers were too busy. The property helps the owners and manufacturers to coordinate from the middle, which increases the quality and speed of balcony closure for the owners.

Property management company's work summary in the first half of the year 5 pages

20__ _ month, I came to Gaojun Property with pure curiosity and started a new bad mileage. The work content is wrapped in familiarity and unknowns, which urges me to study harder and challenge. Half a year has passed in a blink of an eye. With the training of department leaders and the help of colleagues, I quickly became familiar with and competent for the job responsibilities of property managers. In the middle of the year, everyone should sort out the past and plan the future. At this time, the work in the first half of 20__ is summarized as follows:

I. Property service work

Property work mainly includes daily maintenance, complaint handling, charging, infrastructure, equipment maintenance, environmental sanitation, mosquito and fly disinfection; There are also study and training, inspection by higher authorities, etc.

The collection of community management fees and the rectification of facilities and equipment problems are the main tasks of the management office in the first half of 20 years. With the full cooperation of colleagues from all departments of the property management company, most of the work has been successfully completed.

Second, the office work

Office work is a brand-new field for me, and there are many things to do, including document processing, document management, document approval and so on. Faced with a lot of trivial routine work, it is necessary to strengthen work consciousness and pay attention to speeding up the pace of work; Improve work efficiency. Handle everything calmly, strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes.

Third, there are shortcomings.

Based on the professional attitude of "working for myself", I have worked hard and creatively, and made some achievements, but there are also some problems and shortcomings, which are mainly manifested in the following aspects: first, the property manager is a new post for me; A lot of work needs to be done and explored, so that it can't be done with ease, and the work efficiency needs to be further improved; Second, some work is not meticulous enough, and some work is not well coordinated; Third, the ability to provide effective decision-making data for leaders needs to be further improved; Fourth, communication with department leaders and company employees needs to be strengthened.

Fourth, the direction of efforts.

First, strengthen study and broaden knowledge. Study hard the knowledge of real estate industry and related property laws and regulations.

Second, in line with the principle of seeking truth from facts, pay attention to the coordination and communication between various departments of the company; Effectively form an atmosphere of unity and cooperation.

Third, provide effective data for leaders.

"If you don't accumulate frog steps, you can't travel thousands of miles; If you don't accumulate small streams, you can't become rivers and seas. " 20__, the first half of the year was successful, experienced difficulties, and realized enlightenment; In the second half of the year, I will, as always, sail for the new year with confidence and hard work.

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