202 1 charging standard and heating time of heating in the north of Taiyuan city

Autumn is coming, and everyone can almost start thinking about heating-related issues. At present, there are charging standards, heating time and payment channels for thermal heating in northern Taiyuan. Everyone should also think about the coming winter.

Heating information I. Charging standard and heating time

The heating price shall be implemented in accordance with the Notice of Shanxi Provincial Price Bureau on Urban Heating Price (Jin Jia Shang Zi [2008] No.301), Notice on Adjusting the Heating Price of Urban Residents in Taiyuan (Jin Jia Shang Zi [2009] No.281) and the provisions of Shanxi Provincial Price Bureau.

Shanxi Provincial Department of Housing and Urban-Rural Development's Notice on Further Improving the Work of Charging by Heat Pricing (Jin Jia Shang Zi [2065438+02] No.280) stipulates the implementation:

(a) residents according to the construction area of 3.6 yuan per square meter per month (according to the use area of 4.8 yuan per square meter per month) to pay heating costs;

(2) Non-residents pay the heating fee of 7.5 yuan per square meter per month according to the construction area;

(three) users who apply for parking and meet the parking conditions shall pay the basic heating fee at 30% of the total heating fee;

(4) Heating time: 202 111October1to 31March 2022.

Second, the payment channels and payment methods

(a) the residents of the community who collect the property shall pay the fees to their property; Payment method: cash, smart POS card swiping and code scanning (Alipay, WeChat) payment;

(2) The residential areas directly charged by our company, including residential areas of Taigang, Jinan, Beiyuan and other residential users directly signed with our company and residential areas without property management, can pay fees in the following ways:

1, WeChat official account self-service payment: users add and pay attention to WeChat official account "Taiyuan Chengbei Thermal Power Co., Ltd." through WeChat search → click "online payment" → click "binding room" (mode 1: query according to community+name; Method 2: Check the community name, room number, room area and contact information through the user code corresponding to the room number, and then click "Bind") → click "User Pay" (Method 1: After the user binds the room, click "Pay" directly, and after the user confirms that the payment information is correct, click "Confirm Pay" to pay. Method 2: Users who have not completed the binding house payment need to re-enter the official account of WeChat, and click Online Payment → Pay Heating Fee → Pay. After the user confirms that the payment information is correct, click Confirm Payment to pay).

2. Payment of China Industrial and Commercial Bank: savings outlets, online banking, self-service payment terminals and ICBC mobile APP.

Outlets around ICBC that can pay heating bills.

(1) Taigang Sub-branch, Address: No.430, Jiefang North Road, Xinghualing District, Taiyuan City, Tel: 6246880

(2) Baiyangshu Sub-branch, Address: Tongleyuan Community, Baiyangshu Street, Jiancaoping, jiancaoping district, Taiyuan, Tel: 3 126544.

(3) Datong Road Sub-branch, Address: Datong Road, Taiyuan City 196, Tel: 3 180307.

(4) Xin Ying Street Sub-branch, Address: No.6, South Lane, Xin Ying Street, jiancaoping district, Taiyuan, Tel: 6246978.

(5) Xinjian North Road Sub-branch, Address: No.227 Xinjian Road, Taiyuan City, Tel: 6246938

(6) Shengli East Street Sub-branch, Address: No.38 Shengli Street, Taiyuan City, Tel: 3 190277

(7) City Wall Garden Sub-branch, Address: No.2, No.24 North Xiaoqiang Courtyard, Xinghualing District, Taiyuan City, Tel: 3209322

(8) R&F Sub-branch, Address: Building 2, Dunhua New District, Shengli East Street, Xinghualing District, Taiyuan City, Tel: 3242950.

(9) Wuyi North Road Sub-branch, Address:No. Wuyi North Road 185, Xinghualing District, Taiyuan City, Tel: 6246937

(10) Jiefang Road Sub-branch, Address: No.487 Jiefang Road, Taiyuan City, Tel: 6246855

(1 1) Shengli Bridge Sub-branch, Address: No.93 Xinghua Street, jiancaoping district, Taiyuan, Tel: 6246934.

The opening hours of outlets are subject to the publication of outlets, and the customer service telephone number of ICBC is 95588.

3. Payment by Chengbei Heat Fee Service Center

Address: New East Gate, hengshan road, Taigang, No.4 Courtyard of Taipei, the dormitory of Railway River Line.

Charging time: every Monday to Sunday, 8: 30 am-11:30 pm-14: 30 pm.

Charging method: cash, smart POS credit card, code scanning (Alipay, WeChat) payment; If you pay in cash, please bring your own change.

(3) Appointment of door-to-door charges: Residents with mobility difficulties can call the payment consultation hotline to make an appointment for payment, and the staff will provide door-to-door service;

(4) Calculation of liquidated damages: the starting point is 1 1, and the unpaid amount will be charged at the rate of 0.5% for each overdue day. Please pay the fee on time to avoid unnecessary economic losses.

Three. Matters related to payment to low-income families

(a) acceptance object

Belonging to the heating range of our company, it is a low-income household that enjoys the minimum living guarantee for urban residents in Taiyuan in the fourth quarter of 202/KLOC-0 in the sixth district of Taiyuan.

(2) Payment standard

1, for urban low-income households with a housing area of 45 square meters (building area of 60 square meters), the final payment amount is 15% of the current heating charging standard, and the remaining 85% shall be borne by the finance. Beyond the prescribed area, according to the current heating fee;

2. If the name of the real estate license does not belong to the family members of the low-income households or the property rights of the houses are unclear, it shall be regarded as the object of self-heating, and the heating fee shall be paid in full, and the heating subsidy shall be received at the designated place according to the relevant provisions of Taiyuan Civil Affairs Bureau and Taiyuan Finance Bureau 202 1 Notice on Doing a Good Job in Heating Subsidies for Urban and Rural Low-income Households (Five Guarantees).

(3) the materials to be brought when applying.

A copy of the ID card of the low-income household, a copy of the household registration book, the Taiyuan Urban Low-income Household Information Form stamped with the official seal of the community, a statement that the community has confirmed that it has not received the self-heating subsidy, a copy of the real estate license or a house lease agreement.

(4) Handling procedures

1, low-income households in Taigang Community, Jinan/Beiyuan Community, Longkang Xinyuan Community and non-property management community, or their agents shall go through the registration procedures for low-income households in our company with the above materials and pay the heating fee for the current season;

2. Low-income households with a property management community shall go through the registration formalities for low-income households with a copy of the payment receipt after the property has paid the heating fee in full.

(5) Time for submitting information

From the date of notification to February 2022 18 1.

Fourth, water injection to suppress.

Taiyuan Chengbei Thermal Power Co., Ltd. will start water injection and pressure test of heating system in late September. Please pay close attention to relevant information, and finally confirm the heating facilities in advance to ensure the heating conditions. During water injection, users should leave people at home to observe. If there is water leakage, contact the management department to solve it in time to avoid losses caused by water leakage. If water injection and pressure test cannot be carried out on time due to special reasons, please notify our company in writing in advance and specify a qualified time node. Otherwise, any consequences arising therefrom have nothing to do with our company.

Verb (abbreviation of verb) Matters related to the suspension of heat use by hot users.

(a) to suspend the use of heat (hereinafter referred to as the stop of heat) should meet the conditions.

1. The total parking area of the residential area should be controlled within 20% in principle;

2. Stop reporting users without historical arrears;

3. The door valve located in the pipeline well has been closed or the pipeline has been disconnected and sealed with seals to ensure that the thermal facilities are effectively and completely isolated from the heating system;

4. The user who stops heating has filled in the heating stop agreement and passed the examination and approval, and has paid the basic heating fee (30% of the total heating fee).

(two) the application approval process and the required materials

1. In residential areas with property management, users who stop heating should bring a copy of their ID card to the property to collect it, and fill in the agreement on stopping heating. Users who report to stop need to effectively and thoroughly isolate the return pipe and heating system located in the unit tube well by themselves or entrust the property, and seal it firmly and intact with seals; The property management company conducts the preliminary examination in accordance with relevant regulations, collates and summarizes the information of residential users' heat stoppage according to our format requirements, and submits the heat stoppage agreement, a copy of the ID card of the heat stoppage user and an electronic summary of the heat stoppage user information to our company before the acceptance deadline. If the information is not provided within the time limit or the information is incomplete, it will be regarded as giving up the heating stop, and our company will charge the full heating fee according to the normal treatment;

2. Taigang and other companies directly manage the community. Users who report to stop bring a copy of their ID cards to our company to collect and fill in the heating stop agreement, and pay the basic heating fee after approval. By our company to close the valve and other work.

(3) Time limit for acceptance

20211018 o'clock. After that, the company will no longer accept it as normal heat consumption and charge the full heating fee.

(4) About heat recovery

Users who stop reporting shall not resume using heat without authorization during the heating period, otherwise they will be punished in accordance with the relevant provisions of the Regulations on the Administration of Urban Heating in Taiyuan City. If you need to use heat again, users who stop reporting should pay the remaining heating fee to their property company, and bring the payment voucher to our company to fill in the re-supply approval form after payment. After approval, the user who stops reporting shall notify his property company to arrange to open the valve for heating with the approval form for re-supply. The property management company shall not resume heating for users who stop supplying without authorization without seeing the approval form for re-supply instructed by the company, otherwise it shall bear joint liability. Taigang and other companies directly manage the residential area to report the need to restore heat, and go directly to our company to handle the relevant procedures.

(5) Others

1. Users who reported that they stopped heating last year and need to use heat normally this year need to pay the heating fee of the current year before 20211,and inform their property to open the valve for inspection to ensure the use of heat;

2. During the heat stop, users who report to stop should take effective measures to do a good job of indoor cold protection and heat preservation, so as to avoid freezing indoor facilities and causing unnecessary losses. Our company will not bear any responsibility for all the consequences caused by stopping heating;

3. During the heating period, our company will conduct irregular inspections on users who stop reporting, and will deal with it seriously according to relevant regulations if they find stealing heat;

4. Stop applications of the following users are not accepted:

(1) The user has not installed the household control valve or household pipeline, and the heating facilities located in the pipeline well cannot be effectively disconnected from the heating system;

(two) may endanger or affect the safety of public facilities and the heating quality of other users;

(3) heating for new users in the first year;

(4) Some areas on the real estate license are reported to be stopped;

(5) Users who have not paid the heating fee over the years;

(6) Malicious parking without special reasons;

(7) The user fails to pay the basic heating fee as required (30% of the total heating fee);

(eight) failing to fill in the agreement to stop heating or failing to pass the examination and approval after filling in.

Other matters of intransitive verbs

(1) All users should go through all the procedures for using heat in strict accordance with the relevant regulations, pay all the fees, and avoid fines that will affect the normal use of heat.

(two) the user has the following acts, will be dealt with in strict accordance with the "Regulations" of Taiyuan heating management:

1, connect the pipe network without authorization, increase the heating pipeline and expand the heat area;

2. Install a drainage device on the heating equipment without authorization to drain water to the heating pipeline;

3. Changing the nature of heat use without authorization;

4. Install the pipeline pump on the heating pipeline without authorization to change the heating operation mode;

5. Destroy heating facilities such as valves, meters and manhole covers.

(3) Users are welcome to actively complain about the illegal use of heat. Once verified, the whistleblower will be given appropriate rewards.

Customer service hotline: 035 1-6 163023.

Payment consultation hotline: 035 1-2863088

Hotline for receiving subsistence allowances: 035 1-286302 1.