Is it all the property's fault for water leakage, raising chickens and parking difficulties?

Is it reasonable for the owner not to pay the property fee because the house leaks? Raising chickens in the community, regardless of the property company? Is it reasonable not to buy more parking spaces? Now, the property service dispute is still a hot word in our life.

According to the statistics of the Property Management Section of the District Housing and Construction Bureau, as of the end of 20 14, 12, 3 1, there were ***2 13 property disputes and 43 digital urban management cases in this district. Such a huge figure shows that many owners, property companies and property management departments have some problems. Nothing can be done. Dilemma? Chicken feathers everywhere? Things are often the most difficult to solve.

Recently, our reporter sorted out several kinds of property disputes that occurred in Fuyang District last year, and combined with several complaints, asked relevant persons from the Property Management Section of the District Housing and Construction Bureau to interpret them. You might as well see if there is a similar situation in your community.

Keywords: water leakage? Cases of problems left by developers:

Owner Chen Mou (pseudonym) is a resident of a unit in Jincheng Road, Fuchun Street. He reflected that the house upstairs had been leaking for several years, which caused the walls and cabinets of his house to be moldy and rotten. Chen Mou repeatedly failed to report to the property. Therefore, Chen Mou was dissatisfied with the services provided by the property management company and refused to pay the property management fee.

Processing result:

It is understood that the property project is small (only three houses), the original construction unit has been cancelled, and the property has not been established since its delivery in 2007. There are quality problems such as water leakage in existing houses, and you can apply for property maintenance fund for maintenance.

Water leakage is a problem of housing quality and a dispute with housing construction units. Chen Mou should pay the property fee.

Explanation:

In daily life, when the owners find that there are quality problems such as water leakage in the house where they live, the first thing they think of is often the property company, and the owners will report to the property company for repair at the first time. If the property company can't solve the quality problems such as water leakage, the owners will usually think that the property company has not fulfilled its property service obligations and violated the relevant provisions of the property contract, and will often refuse to pay property fees to protect their rights.

Quality problems such as housing leakage are actually problems left over by developers. At present, the disputes surrounding the property are mostly a reflection of the problems left over from the development and construction period. The construction unit shall undertake the warranty responsibility of the property within the warranty period and scope stipulated by the state. Therefore, if the house is in the warranty period, the construction unit of the house should be responsible for the maintenance of the house.

Keywords: raising chickens? Owner? Hobbies? Too disturbing situation:

Cui Minglan Bay is a high-grade villa community located in Express Printing Lake Development Zone. In May last year, it was reported that a resident of Hongyunge raised more than ten chickens in his backyard, which affected the clean and beautiful environment of the community and interfered with the normal work and rest time of residents.

Processing result:

In view of this situation, the property management department requires property companies to strengthen the relevant laws and regulations prohibiting and restricting poultry raising in residential areas, and at the same time strengthen inspections and cleaning work.

According to the relevant regulations prohibiting poultry raising, it is suggested that the law enforcement bureau deal with it according to law. According to the regulations, those who raise poultry and livestock in urban areas will be warned; If no correction is made after warning, a fine of more than 20 yuan and less than 50 yuan shall be imposed on each (head).

Explanation:

In today's society, it is not uncommon for many households to disregard the feelings of others for private interests. The most common thing is to build illegal buildings without permission. Illegal buildings occupy public roads and public spaces in residential areas, which brings inconvenience to others and troubles to property. However, the property company has no ownership of the public roads and public spaces in the community. Therefore, under normal circumstances, property companies often discourage an owner from building illegally and report to the relevant administrative departments. However, many times, property companies do this.

Private behaviors such as raising chickens and illegal construction in the community will bring inconvenience and distress to nearby residents. As the saying goes? A distant relative is better than a close neighbor? People, especially neighbors, should tolerate and understand each other, consider problems from the standpoint of others, and consider whether their actions are reasonable.

Keywords: parking is difficult? The supporting facilities can't keep up:

The parking of vehicles in a residential area in Fuyang is very chaotic, which seriously blocks the normal fire escape. Although the community hangs the relevant ones in a conspicuous place? No parking? Warning signs, the ground has also drawn a no-stop line, but there are still many private cars parked on the fire escape.

Processing result:

It is understood that there is an underground garage in the planning and construction of the community, but with the increase in the number of private cars owned by the owners and the convenience of some owners to stop and put them around, the fire exits are occupied.

The property management department has the responsibility to strengthen the parking management in the community and standardize the parking of vehicles in the community? Life channel? At any time, have the right to discourage people who block fire exits.

Explanation:

With the increase of disposable income of citizens in Fuyang District, the number of cars owned by individuals is also increasing. Difficult to park? It has become a hot and difficult issue in society, which has triggered multiple contradictions between owners and developers, owners and property companies, and owners. Parking spaces belong to the supporting facilities of residential quarters, and the parking spaces in residential quarters can not meet the growing parking demand of owners, which has become another major content of property complaints.

The supporting facilities of residential quarters can not meet the needs of owners, mainly because Fuyang's economy is developing very rapidly, and the pace of rapid development makes it difficult for the corresponding supporting facilities to keep up with people's needs.

How to solve it: solve the property problem in a multi-pronged way. The difficulty in charging for property management is the most common problem for property management enterprises in our region. According to statistics, the amount of property fees in arrears in our district exceeds10 million yuan, which has caused some property management enterprises and some managed projects to be in a state of loss.

Property companies undertake various services in the community, and their income is only property service fees. With the increase of various fees year by year, the charging standard of residential property services is low, and it is very difficult to raise the fees. Price extension of residential property service fee 10 year. In most residential areas of this city, it is very difficult to raise fees. In addition, some owners impose social contradictions on property management companies and refuse to pay property fees, which makes the management of property management companies in trouble.

Faced with the above situation, the Property Management Section of the District Housing and Construction Bureau has conducted many investigations, trainings and meetings to discuss solutions to property problems and actively do practical things.

Last year, the Property Management Section of the District Housing and Construction Bureau organized and carried out the pilot work of domestic waste classification in 25 closed communities; The joint fire brigade conducted the first joint inspection of more than 70 high-rise residential buildings in this area; Department staff give up their rest time, attend the owners' meeting and other related meetings, and supervise and guide related businesses; According to the actual situation of the current community, report to the government and request the introduction of relevant support policies; Overcome all kinds of difficulties and successfully complete the sorting out of eight types of administrative powers such as administrative punishment and the investigation and handling of various cases.

? With the government as the main body, carry out publicity, improve people's awareness of property management consumption, and popularize the responsibility and authority of property management services. ? The relevant person in charge of the Property Management Section of the District Housing and Construction Bureau put forward opinions. At the same time, expand the appeal channels of owners and property companies, and gather the strength of the government, streets, communities and property companies to resolve conflicts. In addition, the government's policy support for property companies is also very important. ?

A high-quality city is not only reflected in the colorful city appearance, but also in the culture, connotation and management. Fuyang District, as the youngest district in Hangzhou, citizens, property management enterprises and property management departments should work together to solve property problems and build a harmonious society.