A typical power grid event-water dripping from the back balcony

At 8: 40 a.m. on June/KOOC-0/0, 2020, Liu Zhihong, a grid member of Shang Jun District, Hong Sheng Shang Jun Neighborhood Committee, an emerging community in Shengli Street, Development Zone, received a phone call from residents of/KOOC-0/6-3-/KOOC-0/02, saying that a large piece of water was dripping from the third or fourth floor and kept ticking. Grid member and colleague Xue Li immediately went to 16-3- 102 residents' homes to check the site and find out the specific situation. After investigation, it was not the air conditioning pipe that dripped water, but the location dripped down from the fourth floor. 16-3- 102 told Liu Zhihong, a grid worker, that she had just moved here for about a week, and she could hear dripping every night, which greatly affected her rest. Residents complained that she had asked the property management to handle the matter on its own, but the response was unsuccessful. I hope the grid staff can help me communicate with the property and the residents on the fourth floor. The grid staff patiently asked the residents when to start dripping, and the residents replied that they had come to decorate some time ago and found no dripping.

Liu Zhihong immediately reported the matter to the property, and after telephone communication with the residents of 16-3-402, the property master and grid worker went to the residents' homes of 16-3-402 to check the causes of water leakage. Upon inspection, the outlet of the rain trough at 16-3-402 was blocked. Because of the heavy rain some time ago, a lot of water accumulated in the rain trough, and it has been dripping because of poor drainage. Liu Zhihong, a grid worker, immediately dredged the outlet of the rain trough with a hook together with the property master, and together with the residents on the 402nd floor, cleaned up the cement and other garbage accumulated in the rain trough with a broom and broom, thus solving the dripping problem.

16-3- 102 residents are very satisfied with this solution. 16-3- 102 residents said gratefully, "The residents had something to do, and the grid staff solved the problem for us at the first time. It was really our caring person!"