12345 is the complaint Committee useful?

12345 as an important channel of government services, the citizen service hotline will record, transfer and track the problems and complaints reflected by the citizens to ensure that the legitimate rights and interests of the citizens are safeguarded. Therefore, if citizens have complaints or dissatisfaction with the work of the industry committee, they can report through the hotline 12345, which will play a certain supervisory role in the work of the industry committee.

I. 12345 citizen service hotline function

12345 citizen service hotline is a comprehensive government service platform, which aims to provide convenient and efficient services for citizens. Citizens can report problems, make suggestions or complain to the government by calling the hotline, logging on the online platform or using mobile applications. The hotline will record the public's demands and hand them over to the relevant departments for handling. At the same time, the hotline will also track the processing results to ensure that the public's demands are properly resolved.

Second, the way and process of complaint industry committee

Members of the public who have complaints or dissatisfaction with the work of industry committees can reflect them through the following channels:

1. Call the citizen service hotline 12345 to describe the contents of the complaint and related information to the operator.

2. Log on to 12345 online platform or use mobile phone application, fill in the complaint form and upload relevant evidence.

3. Go to the local community service center or relevant departments and submit written complaint materials.

In the process of complaint, citizens need to provide detailed information such as complaint content, relevant evidence and contact information, so that the government can understand and deal with citizens' demands in time.

Third, the role and significance of the Complaints Committee.

The role of the Complaints Committee is mainly reflected in the following aspects:

1. Supervising the work of industry committees: Through complaints, citizens can supervise and evaluate the work of industry committees and urge them to perform their duties in a more standardized and transparent manner.

2. Safeguarding owners' rights and interests: Complaints can help owners safeguard their legitimate rights and interests and avoid unfair treatment or infringement.

3. Promote community harmony: solving disputes and problems through complaints will help maintain the stability and harmonious atmosphere of the community.

To sum up:

12345 is very useful for the Complaints Committee. Members of the public can complain about the work of the industry committees through this hotline and reflect their problems. Complaints can not only play a supervisory role, but also safeguard the legitimate rights and interests of owners and promote the harmony and stability of the community. Therefore, citizens may wish to try to complain through the 12345 citizen service hotline and seek help and support from the government when they encounter problems related to the industry committee.

Legal basis:

property management regulations

Article 1 1 stipulates:

The owners' congress and the owners' committee shall perform their duties according to law and accept the supervision of the owners.

Owners have the right to supervise property management activities, put forward opinions and suggestions, and safeguard their legitimate rights and interests according to law.

Organic Law of People's Republic of China (PRC) Urban Residents Committee

Article 19 stipulates:

Members of the residents' committee shall abide by the Constitution, laws, regulations and national policies, act fairly, serve the residents enthusiastically and accept the supervision of the residents.