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Residential property management, how to manage "home" with * * *
First, good professional ethics:
1. Professional ethics. Professional ethics refers to the professional concept, code of conduct and code of conduct that people engaged in a certain profession must uphold and follow in the whole process of professional activities;
2. Professional ethics. The professional ethics cultivation of property management personnel refers to strengthening the career choice, deepening the understanding of the property management industry, establishing the awareness of service and quality, and sublimating their words and deeds in the process of property management and service, so as to achieve the ideal state of satisfying the management company, the owners and themselves.
Second, a good foundation for learning and education: As a professional manager, the property manager faces a complex group with high thinking, high IQ, high knowledge and many ideas. The cultural foundation and rich knowledge directly affect his logic of thinking, comprehensiveness of dealing with problems and sensitivity of reaction, and become an important factor for him to lead the team to complete management responsibilities and achieve extraordinary achievements.
3. Rich practical experience in property management: Property management is paid labor integrating management, operation and service, and it is managed according to the principles of socialization and specialization. Property management personnel should have comprehensive and rich experience in the whole operation practice from early intervention to normal operation and management.
4. Theoretical summary and communication ability: As the person in charge of the property project and professional manager, the property manager should have good word processing and writing skills, be able to summarize, summarize and refine the experience and lessons in work practice, form a theoretical text, play a role in reference, promote and draw lessons from the development of the industry, and spread it through practice to achieve the purpose of resource sharing and common development.
In a word, a qualified property manager must have comprehensive qualities in order to adapt to the ever-changing property management market and shoulder the heavy responsibility entrusted by history.
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