Job Recruitment Website - Property management - Summary of the company's annual business work.
Summary of the company's annual business work.
Company's annual business summary +0 point.
20__ years have passed, and in the past year, real estate sales in all parts of China have declined to varying degrees. Although there is no bubble in the city's real estate economy, it is inevitably impacted by the above-mentioned national environment, and sales are generally sluggish. However, in this grim situation, all employees of our company can closely unite around the company leaders. Under the correct leadership of the board of directors, employees of all levels, departments and units have made active efforts to carry forward the spirit of daring to struggle and overcome various difficulties, and still achieved gratifying results. Therefore, on behalf of the company's board of directors, I would like to express my heartfelt thanks to all employees and competent cadres at all levels!
In the past year, _ _ successfully occupied _ _ market with extremely high digestion rate and digestion rate. In the first half of the year, all the third-phase projects were successfully completed and accepted. At present, except for a small number of high-rise residential buildings, all others are sold, with a sales rate of 98%, and villas and shops are all sold out. Last year, the company's annual sales amounted to _ billion yuan, and the capital returned was _ billion yuan. On New Year's Day, the opening sales scene was extremely hot, and the sales rate rose steadily, achieving a good start for 20 years, which once again caused a sensation effect in the real estate market.
As far as Phase I and Phase V projects are concerned,
The basement and podium building on the ground have been completed, and the main project of 1# building is nearing the final stage. The project has no major quality and safety accidents throughout the year. Preparations for the hotel are also in full swing. In the investment promotion work, a large merchant like _ _ _ was successfully introduced. With the entry of _ _ _ _, it will become the second large-scale comprehensive supermarket in _ _ _ area, which will also greatly enhance the grade and comprehensive competitive strength of _ _ _ _ community and add more colors to the company's community brand.
Second, the property management
In the hard work of employees, the property management company keeps pace with the company's development with full enthusiasm, unity, pragmatism and professionalism, constantly absorbs and draws lessons from the essence and successful experience of the property management industry, and gradually improves its professional service level and internal management level. The company has made a lot of efforts to improve the professional quality and internal management level of all employees, and has continuously carried out various employee trainings. Through the study, the service consciousness and skills of all employees have been greatly improved, and the professional quality has also been strengthened. At present, each team of the property management company has initially formed a good atmosphere of doing things according to the rules, observing the company's rules and regulations and customer service procedures, and all the work is basically rule-based, well-documented and well-documented.
Third, the project management
Through the efforts of various engineering departments, the quality of the project is continuously improved to ensure the progress of the project. Each special person in charge will be fully responsible for the progress, quality and construction safety of the project in his own area, and complete the tasks assigned by the company with good quality and quantity.
Four. Problems and deficiencies
Colleagues, the achievements of 20 years are about to become history, and a new year has begun. For us, the real estate industry is about to turn a new page and continue to write a new chapter. The new year will be a new situation, new challenges and new requirements. We are faced with new tasks, new opportunities and new challenges. While affirming the achievements, we should also face up to the existing problems. Specifically, there are mainly the following aspects:
1. In terms of property management, property management is better than after-sales service, which is directly related to our image in society and affects the long-term development of the company. Therefore, building brand property will become the focus of property management companies in the next 20 years. Last year, several important problems appeared in property management companies:
(1) It is difficult to recruit professionals because of the high mobility of personnel. Last year, nearly 120 employees left their jobs, which is equivalent to an entire property company. The high mobility of employees will inevitably bring a series of problems: on the one hand, it will increase management costs such as recruitment fees and training fees; On the other hand, internal business processes cannot be effectively continued, and some work cannot be effectively carried out. Therefore, in view of this problem, property management companies must analyze the main reasons for employees' resignation in a comprehensive and detailed way, take effective measures in time, strive to improve the sense of belonging and cohesion of internal employees, show more care, let employees feel the warmth of home and reduce employee turnover. At the same time, through various channels and ways, recruit excellent property management talents to ensure the sound development of property management companies.
(2) There are still loopholes in safety work. Due to the small number of security personnel and high mobility, the professional quality needs to be improved. In terms of safety precautions, such as decoration management and access control, all procedures should follow the principle of "humanization and service" and take into account the purpose of ensuring safety. It is necessary to further strengthen the inspection of the entrance and exit of the community. In this regard, next year, we should start with the quality of personnel, strive to establish a more perfect comprehensive security system, and do a good job of "fire prevention, theft prevention and man-made destruction prevention" to ensure the safety of the community.
(3) Internal management and workflow need to be further improved and standardized. At present, under the guidance of _ _ consulting company, the internal management and related business processes of property management companies have basically established a management framework, but there are still many shortcomings and needs to be improved. For example, the relevant business processes, work guidelines and service guidelines within the property management company are still not perfect; Management's guidance to front-line employees is not high; Insufficient service awareness of employees. As a result, the community owners are dissatisfied with the property management work, and their dissatisfaction is constant. Therefore, property management companies should emphasize the importance of customer work, strengthen internal management, further improve internal workflow and work guidelines, strengthen employee education and training, and seek breakthroughs in practical work from the service concept of "service is to satisfy customers" and "owner first, service first".
(4) The income-generating capacity has been further improved. Although some personalized service projects were launched last year, they are currently limited to internal customers, and there is no obvious advantage compared with other peers in the society in terms of price and service level, and the functions of the club have not been fully exerted. These problems need to be actively explored and solved next year in order to make good use of existing favorable resources and improve income-generating capacity.
2. Internal management of the company
(1) is to further improve the company's rules and regulations and refine the management process. Strict implementation of the company's rules and regulations, gradual integration with the standardized management system, further clarification of internal division of labor and responsibilities, establishment of smooth upload and release channels, unity and cooperation, and standardized and orderly work order are conducive to promoting the smooth development of all work.
(2) Strengthen team building and strive to improve the quality of employees. First of all, we should further strengthen employees' ideological work, promote the change of employees' ideological concepts, strive to actively change their work style, arrange employees' study in time for all employees, provide a communication platform, establish a learning atmosphere within the company, continuously improve the overall quality of employees through training and study, meet the development needs of the head office, build an efficient and pragmatic enterprise team as soon as possible, and provide excellent human resources guarantee for the company's development.
3. Project management. Strengthen project management and refine the work plan. Actively strengthen the management of the construction unit, decompose the project, clarify the work contents, difficulties and working hours of each stage, and adopt the method of subsection control and responsibility to people to truly achieve "everything is managed, everything is managed, everything is standardized, and everything is well documented". Strict requirements for project safety, quality and progress. Severely rewarded, fully mobilized the enthusiasm of the construction units and supervisors, played their potential, and gradually synchronized the management of each construction unit with our company; Actively communicate with the construction unit, understand the difficulties of the construction unit, eliminate the difficulties in the work in time, and promote the project construction, thus ensuring the smooth completion of various tasks with good quality and quantity on schedule.
Colleagues, in the new year, glory and dreams coexist, and challenges and opportunities coexist. Standing at a new starting point, let's unite, work hand in hand, cheer up, innovate constantly, seek breakthroughs, forge ahead towards higher and further goals, and strive to continue to write brand-new glory and glory! I believe that with the joint efforts of all the staff and the concerted efforts of Qi Xin in Qi Xin, we will be able to complete all the tasks of the company. We are confident to make new achievements in the new year and make greater contributions to the development and growth of the company.
Summary of the company's annual business work II
Under the leadership of the company, with the help of all members, I closely focused on the warehousing of finished products, gave full play to my post functions, constantly improved my working methods and improved my work efficiency, and successfully completed various tasks. Now I will make a simple summary of my work for one year.
First, study hard and constantly improve their own quality.
Strengthen ideological and political study and professional knowledge to improve political quality. Mainly study the company's related spirit, material management, computer operation, enterprise management and other knowledge to continuously improve their own quality.
The second is to strengthen work functions and do a good job in finished product management.
1, mainly responsible for the management of finished products of sand, aluminum and granules. I can be strict with myself in my work to ensure the accuracy of warehousing, warehousing and picking data.
2, during the shift, carefully coordinate warehousing, timely and accurate warehousing.
3, material distribution, can seriously implement the provisions of the material distribution, dare to adhere to the principle of selflessness, to ensure the accuracy of the finished product distribution.
4, report production, class four in addition to improve the transmission efficiency, but also carefully collect data, reasonable preparation, with their own ability to provide the most accurate data for the leadership.
5. Do a good job in warehouse management, clean the warehouse as much as possible, remove the bad packaging bags in time, organize the warehouse according to the situation, and actively carry out 5S management.
Three. Existing problems and work plan for next year
Say goodbye to the old and welcome the new. While summing up this year's work, we should also correct our attitude and strive to overcome the problems of impatience and bad style in our work. I also put forward some preliminary ideas for next year's work. First, continue to strengthen theoretical study and firmly establish the concept of "service first". Second, continue to strengthen business learning, actively strive to participate in various training courses, become business experts, improve work efficiency, and make work to a new level. Thirdly, in accounting, I will try my best to learn computers and make full preparations for network management such as enterprise resource planning (ERP) in the future.
Facing the expectations of leaders and colleagues, I am full of confidence. I believe that with the leadership of Director Shi Yuping and the help of comrades, I will definitely do better and truly become a finished product keeper.
Four, the current finished product management still has the following problems:
1. The management of the labor force needs to be further strengthened. The uncertainty of its personnel and extensive working methods have brought extremely backward unfavorable factors to the quality of finished products and delivery efficiency.
2. The market information collection is not detailed enough. For example, in the case of silicon delivery, certain customer requirements should be provided for reasonable storage in case of uncontrollable unqualified products.
3. The quality awareness of relevant departments is not strong enough, and it even smells of compromise. How can we turn a blind eye to unqualified products? There is no reasonable relevant system, which is limited to simple unqualified applications.
4. Inadequate management of purchased materials. Up to now, there is no set of quality indicators for acceptance. It is clear at a glance which indicators should be accepted and which indicators should not be accepted, which will bring certain hidden dangers to the use and return of materials. I hope that the purchased materials will not be added with too many' hazy meanings'.
Company's annual business work content summary model essay 3
The busy _ _ year is coming to an end, and the new year is about to unfold before us. Looking back on this year, under the leadership of the general manager's office and with the close cooperation of colleagues around us, the administrative work of the comprehensive office has been completed. Through one year's study and work, let yourself grow and improve slowly, let your code of conduct, ideological consciousness and working ability approach the goals required by the company as soon as possible, start from every little thing, silently exercise your functions, give play to your role, and do your best to provide guarantee and support for the normal work and various projects of the company. Now let me sum up my work in the past year.
First, the daily main work
1, do a good job of filing in the comprehensive office.
From June 65438+ 10 to June 165438+ 10, 96 comprehensive documents and reports were prepared as required by the company; Organize 167 external documents; Organize 125 foreign documents, and do a good job in receiving, sending, registering, distributing, supervising and filing all kinds of documents of the company.
2. Assist the company leaders and improve the company system.
According to the actual operation of the company, we assisted the company leaders to improve the two booklets of Rules and Regulations Compilation and Employee Handbook, and formulated the Overtime System and Employee Dormitory Management System according to the actual operation needs. According to the implementation of various systems, the "Management System of Employees' Uniforms and Use" was revised.
3. Complete the annual examination and change of company license.
The annual inspection of the company's business license and code certificate is the basis for the company to carry out all the work smoothly. In February, the annual review of the two certificates was successfully completed. Later, due to the needs of the company's development, industrial and commercial registration was required after the assets were changed. On June 5th, 2006, the change of industrial and commercial registration and organization code certificate was successfully completed, which laid the foundation for the smooth operation of the company. And cooperate with the general manager's office and the director of the office to collect and sort out all kinds of information, and complete the change of qualification certificate in September, laying the foundation for the smooth development of the company. In September of _ _ _ _ _, the annual review of cleaning the secondary water supply tank and renewing the secondary water supply hygiene license was completed.
4, complete the company's meeting, reception and other logistics work.
For the meeting held in the company, make good preparations such as sign-in book, tea, chairs, meeting notice, vehicle pick-up, etc. Before the meeting, ensure that the meeting is held on time. After the meeting, complete the record and report it to the general manager's office. For meetings and receptions held outside the company, book hotels, cars, etc. According to the notification requirements, the related expenses shall be settled in time.
5. Do a good job in organizing company activities and promoting corporate culture.
In August, I received the secretary of the provincial league branch to visit our company to inspect the league construction. On March 4th, the company published the company information on _ _ Property.
6. Other work
The comprehensive office is the department that has the most contact with other departments, and plays a bridge role between various departments, projects and the general manager's office. Under the guidance of General Manager Cao, the General Manager's Office changed its work consciousness in _ _ and became a service provider for the smooth development of various projects. Under the guidance of the environment of "big projects and small companies", the daily management of the company headquarters was completed. Pay electricity, telephone, monthly material application, company flower rental, office environment supervision and duty arrangement for major holidays on time every month.
Second, keep learning and strive to improve their own quality.
Over the past year, I have always adhered to the belief of "taking work as learning and learning as work" and strived to keep learning in my daily work. Keep abreast of the current situation through TV, newspapers, internet and other communication channels; Learn from the leaders and colleagues around you and master the working methods in time; In addition, I also use my spare time to strengthen on-the-job re-education at my own expense, and update my knowledge through continuous learning, so as to improve my own quality and not fall behind the requirements of enterprise development.
Third, there are problems.
Over the past year, although the work can be completed on time according to the requirements of the leaders, there are still some shortcomings, mainly in:
1, poor comprehensive coordination ability, easy to be impatient when encountering problems, not calm enough to deal with problems, and unable to seize the promotion opportunities given by leaders in time.
2. Administrative work covers many aspects, and sometimes problems are considered.
3. Lack of property theory knowledge.
Fourth, the direction of future efforts.
1. Continue to build and play the role of the basic platform of the administrative management system, give full play to the joint efforts of departmental teams, pay attention to the logistics support service functions of various departments and project departments, continue to strengthen contacts with various departments and project departments, and create a good communication network for the company.
2. Improve personal comprehensive quality to adapt to the rapid development of the company. As an administrator, we should keep learning, "See the sage Si Qi, but don't introspect". At the same time, we should have a strong sense of time and a pragmatic work style.
The company is my home, and development depends on everyone. I am eager for the success and growth of the company, so I strive to do a good job in my post and grow and succeed with the company.
Company's annual business work content summary model essay 4
Under the leadership of _ _ Internet Company, I strictly performed my post responsibilities, studied hard and worked hard, and successfully completed my job and all the tasks assigned by the leaders. In this position, I have exercised my ability, improved my quality and gained a lot in my life and work. Here, I will report my work during this period and my plan for next year.
I. Overview of work
I am mainly responsible for the maintenance of the company's internal network system. Through this period of work, I have been familiar with the network situation and topology of the company 1, No.2 and No.3 hospitals. Facing the problems and faults in daily network operation, we can basically judge and solve them quickly. Follow the daily network maintenance process in the maintenance work. Monitor the operation status of key equipment in different time periods every day, so as to find and solve faults in time and ensure the normal operation of equipment. Write a work log every day, record the daily work content and faults, and solve the troubleshooting process and fault causes. Faults and problems of other departments and units maintained by the Information Management Department. Be able to solve it patiently and timely, so that all departments are satisfied with the work of the information center. Abide by the various systems of the department, obey and conscientiously complete the work arranged by the leaders.
At present, there are three main tasks in this position: one is the maintenance of network system equipment, the other is the maintenance of personal office computer hardware, and the third is the maintenance of office computer software. The work is summarized as follows:
1, computer hardware replacement, purchase and maintenance.
Generally speaking, the company's computer hardware has a high frequency of problems throughout the year. In addition to daily simple fault maintenance, each machine strives to make full use of its own hardware and appropriately increase the capacity of some low-configuration machines.
2. Maintenance of software and hardware
At present, due to the large number of machines in the company, daily failures are more common. Computer failures mainly include: system failures, network failures, software failures, etc. Many machines have been used for a long time, which leads to a large number of junk files in the system, and some system files are destroyed, which leads to network failures and circuit problems such as system crash and reinstallation. Other software problems mainly include the installation and use of erp, office and wps office software.
3. Maintenance and prevention of company computer virus
At present, there are many computer viruses on the network, and their transmission channels are also very extensive, mainly through USB storage devices. You can spread it by browsing the web, downloading programs and email. In order to take preventive measures, every machine in the company has installed anti-virus software and special killing tools, and regularly requires upgrades to deal with machines that find viruses in time.
Second, shortcomings in the work.
1, the computer management system needs to be further improved in order to effectively control the equipment.
2. At present, the company still has some shortcomings in the use of software, such as some computers with external networks, downloading pirated software privately and installing private software.
Third, the work plan for next year
1. Learn a new knowledge about network, complete self-training and improve your professional level.
2, improve the rules and regulations, let mechanical equipment play a greater role, faster and more efficient service for everyone.
3. The specific work includes: network construction of new projects such as new factories.
Although we have made some achievements in our work, the achievements only belong to the past, and we need to continue our efforts in the future. There is no end to study and work. In line with the seriousness and responsibility of our own work, we will do a good job in maintenance with the departmental concept of "service creates value". I hope to make some contribution to the overall development of the company.
5 articles summarizing the company's annual business work.
In 20__ _ _, the group company closely focused on the central task in the process of enterprise development and transformation, actively promoted the continuous integration of efficiency supervision into production and operation management, and carried out the efficiency supervision work in a solid and effective manner, which played a positive role in strengthening the internal management of enterprises, promoting energy conservation and reducing consumption, and improving economic benefits. The performance supervision in 20__ years is summarized as follows:
First, improve the system and supervision procedures.
Referring to the experience of other units, combined with their own reality, the group company formulated the template form of efficiency monitoring, forming a complete closed-loop management system of efficiency monitoring. At the same time, the evaluation methods for outstanding projects of efficiency monitoring have been improved, and a series of tables have been formulated, such as Recommended Table for Excellent Projects of Efficiency Monitoring, Rating Criteria for Recommended Qualification of Excellent Projects of Efficiency Monitoring, and Efficiency Rating Criteria for Excellent Projects of Efficiency Monitoring, which have refined the rating criteria and strengthened the performance appraisal.
Second, strengthen supervision and ensure the quality of supervision.
During the inspection, the Group Company strictly followed the established template standards, strengthened process supervision, sorted out the deficiencies in the implementation of various projects, and put forward rectification suggestions to ensure the quality of supervision.
1. Strengthen inspection and rectification. During the inspection, the company put forward 560 supervision suggestions on the problems existing in the work of each unit by listening to reports, on-the-spot inspection and consulting materials, and strictly required inspectors to fill in working papers, record the problems found in detail, analyze the reasons, handle the results and put forward rectification suggestions, and strengthen the implementation of rectification and follow-up visits. List the units that do poorly in efficiency supervision as key units, and help them catch up through help and guidance.
2. Strengthen supervision summary. In order to assess the work of each unit, the company requires each unit to summarize the work every quarter, establish an efficiency monitoring work account, and concisely record the verification process, problems found, suggestions and decisions made and the benefits generated, so as to facilitate the company to grasp the work progress of each unit in a timely and comprehensive manner. And at the end of the inspection, the regular meeting of efficiency supervision of subsidiaries and secondary units will be held in time to inform the units that have failed in the inspection and the * * * problems found, and learn and popularize good practices and experiences.
Third, carry out special supervision and play a supervisory role.
In view of the current downturn in the coal market, in order to improve the quality and efficiency of enterprise development, strengthen the pre-control mechanism and improve management efficiency, the Group Company has carried out special efficiency monitoring in nine aspects, including material recycling, coal quality management efficiency monitoring, system benchmarking, special inspection of revenue and expenditure, style construction of management service department, efficiency diagnosis, new well construction progress, new non-coal projects, special supervision of engineering projects and cadre performance. Through the effective breakthrough point of efficiency monitoring, problems can be found and solved, management level can be improved, and unnecessary waste and investment can be reduced, which has played a positive role in saving expenses and reducing consumption for enterprises.
Fourth, strengthen team building and professional training.
The company attaches great importance to strengthening and improving the professional quality and ability of supervisors of subsidiaries and secondary units. First, in the quarterly inspection, the grassroots backbone will be transferred to the joint inspection, and through on-site training, the existing problems and gaps will be identified, and the work direction will be clarified and promoted rapidly; The second is to invite experts with rich experience in efficiency monitoring to conduct special training on efficiency monitoring for the heads of system efficiency monitoring of group companies, with more than 230 trainees; Third, the Collection of Information on Efficiency Supervision of Coal Mine Group was issued, which collected the laws and regulations on efficiency supervision of state-owned enterprises, a series of supervision and management systems of national ministries and commissions and Tongmei Group, and selected the practices, operation processes and templates of other enterprises with strong guidance and good supervision effect, providing a useful reference for the supervision cadres at all levels of the Group to organize and coordinate the efficiency supervision work.
In 20__, the group company started 203 projects, completed 196 projects, found 327 loopholes, established 746 rules and regulations, issued 876 supervision suggestions and adopted 857 supervision suggestions, which promoted enterprise management innovation. In the 20__ year provincial-level enterprise efficiency monitoring excellent project selection organized by the provincial SASAC, five projects, namely, loss reduction and loss control efficiency monitoring of electric thermal power company, coal purchasing efficiency monitoring of _ _ year market of power generation company, coal quality management efficiency monitoring of _ _ coal mine, mineral material recovery efficiency monitoring, and waste utilization efficiency monitoring of _ _ mine, won excellent projects. The company will insist on efficiency supervision as an important means of enterprise management, so as to achieve practical results and protect the standardized management, healthy development and bigger and stronger enterprises.
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