Job Recruitment Website - Property management - Is there a normal telephone service for property customer service after work?

Is there a normal telephone service for property customer service after work?

After the property customer service work, there is still a normal phone call.

The main work of property customer service is: 1, responsible for the issuance of property management fee notice and the collection of fees. 2, responsible for collecting user information within the jurisdiction, do a good job in the management of user files. 3, responsible for the company's service hotline on duty, and collect all the records of the hotline, record the maintenance and service quality, and is responsible for contacting the owners and residents. 4. Responsible for handling letters, visits and complaints from owners and residents, and timely reply, follow-up and inspection. 5. Be responsible for the satisfaction survey of owners and tenants, and do a good job in statistical analysis of various data related to the satisfaction survey of owners/tenants. 6 responsible for the publicity and investigation of the owners and residents in the area. 7. Conduct on-site management of various activities held within the jurisdiction. 8. Supervise and manage public facilities, fire-fighting facilities, environmental sanitation, advertising posters, etc. inside and outside the jurisdiction. 9. Implement the company's management rules and regulations.

Customer service mainly provides payment, warranty, inquiry, consultation and other services for the owners.