Overview of personal work of managers

Overview of administrator's personal work

Time flies, another year has passed in a blink of an eye. Looking back on the administrator's work in the past year, although there is no vigorous achievement, it has experienced extraordinary tests and tempering. Write a summary to review your work experience. The following is a summary of the personal work of the administrator I brought to you, hoping to help you.

Summary of Administrator's Personal Work (Selected Articles 1) During these months of internship, I really felt the rapid development of logistics management specialty at this stage. Through my own personal work, I really combined some knowledge from books with my work and got a deeper understanding of my major.

In order to let us know more about the real operation of logistics management, the school arranged this internship, and let us personally enter the logistics warehouse of _ _ company to feel the operation of the whole logistics chain. When I first entered the warehouse, I really felt the huge warehouse. The high shelves in the room are filled with large and small goods, and all kinds of forklifts are constantly running under the operation of workers. The machines I saw in the book really appeared in front of me, which deepened my understanding of them. Every link in the warehouse is going on in an orderly way, and everyone has their own work, which makes the activities of the whole warehouse extremely orderly and normal.

Under the leadership of the leader, I was arranged in the cargo sorting area. At first, I followed Master to do simple fruit picking and sorting. This kind of work is really hard. I take out the goods one by one and put them on the tray according to the demand of the order. I really understand the advantages and disadvantages of this sorting method under this working mode. Later, under the leadership of the master, I gradually came into contact with various machines, gradually learned more about the sorting process and learned how to use many machines.

In this internship, I gradually realized that there are many places to pay attention to in the process of finishing. Although there are several sorting methods, they all have their own advantages and disadvantages. Pure manual fruit picking and sorting, although troublesome and hard, will be more accurate and very suitable for some small orders. Of course, pure mechanical sorting has higher technical requirements. Although it is more efficient and convenient, there are still some inconvenient aspects.

In daily study, work or life, we often see the figure of composition. According to the different writing time limit, composition can be divided into limited composition and unlimited composition. Although I haven't achieved much in the past few months, I really feel the rapid development of modern logistics. Judging from the situation of the warehouse, all aspects have been mechanized, so the future development is limitless. I believe that the future of logistics management is limitless, and I will strive to improve my major and enhance my personal ability.

Summary of personal work of administrators (Part II) Over the past year, under the care, support and correct leadership of new leaders at all levels in the management office, I have successfully completed all the tasks assigned to me. Now I will summarize my study and work in the past year as follows:

First of all, in terms of theoretical study

I can attend the collective study of the management office on Monday on time, take the opportunity of "striving for Excellence" to deeply understand its spiritual essence, study relevant business knowledge seriously, constantly improve my theoretical level and comprehensive quality, and enhance my office work ability. In the whole year, he wrote more than 30 study notes and recorded more than 50 group study meetings with more than 40,000 words.

Second, in terms of work.

According to the division of labor at the beginning of the year, I was mainly responsible for the drafting of administrative documents and wages.

1. As of the end of February, 65438+, our office had a total of 254 employees, including 249 regular employees, including 53 cadres, 20 regular employees, contract workers 174 and 2 collective workers, with a decrease of 9 employees throughout the year, of which 5 were transferred out and 4 were retired.

2. More than 600 people were promoted three times throughout the year, including general salary adjustment, professional title and allowance. This year, more than 60 workers were organized to take the technical level examination for workers.

3. Be responsible for the attendance management of the company's leave in the second half of the year, and be strict with yourself. In accordance with the relevant regulations, I have done a good job in the statistics and management of attendance.

4. Change the study column in the hall for 6 issues and the blackboard newspaper for 4 issues throughout the year to meet the repeated inspection by superiors.

5. In other jobs. Conscientiously do a good job in the environmental sanitation of the department and the sanitary cleaning of the clean area, actively participate in the collective activities of dredging and weeding the south main canal on time in "100 days" organized by the management office, and complete the labor tasks assigned by the department without fear of hardship or fatigue. Obey the arrangement during flood control, pay attention to the rain, and go to the dam immediately in case of flood to ensure the safety of the reservoir. Do a good job in flood control duty and non-flood control duty, and complete other work assigned by the leaders in time.

Third, there are problems.

There are still some problems and shortcomings in study and work, and there are still some weak links in some work; Responsibility and dedication need to be further improved, and the service concept needs to be further deepened.

Four. Improvement measures and plans for next year

In next year's work, I will follow the working idea of "unifying thoughts, strengthening confidence, starting from me and developing steadily". Continue to strengthen the study of political theory and professional knowledge, constantly sum up experience, overcome shortcomings, and do all the work next year with higher work enthusiasm and stronger professionalism.

Summary of Administrator's Personal Work (Selected Part 3) Vehicle management is the technical supervision and safety management of vehicles and drivers. The management scope includes: vehicle information registration and inspection, driver examination and certification, issuance of vehicle license plate, driving license and driver's license, supervision of vehicle manufacturing, maintenance, repair and driver training, and management of non-motor vehicles. The purpose is to improve transportation efficiency, ensure traffic safety, prevent criminals from using vehicles for criminal activities and maintain social order. For enterprises, vehicle management should include vehicle file management, driver file management, driving safety management, vehicle positioning management, vehicle use record management, refueling management, maintenance management and cost management, in order to increase vehicle safety and improve vehicle use efficiency.

I didn't feel the passage of time in my busy schedule, and the new year came again in a blink of an eye. In the past year, due to the organizational adjustment of the company, my post was adjusted from driver to vehicle management and driver, which was followed by busyness and enrichment at work. In the busy work, I have gained something and found my own shortcomings. Now I will summarize my work in the past year as follows:

First, vehicle management.

As a vehicle manager, vehicle management is my first job. On weekdays, I have a detailed record of the fuel cost, mileage and parking fee of each car in the company, so as to summarize the vehicle expenses at the end of the month and the end of the year and lay a good foundation for making accurate vehicle expense reports. In addition, I also made a detailed record of the maintenance cost, maintenance status and maintenance time of each car, on the one hand, I can improve my business level, on the other hand, I also prepare for the vehicle expense report. At the request of company leaders, at the end of _ _ _, I summarized the annual expenses of all vehicles in the company and reported them in tabular form. At the same time, I made an annual vehicle cost plan based on the cost of _ _ years. Although the work of the vehicle administrator is trivial and complicated, I have never been sloppy because of it. I always treat every job patiently and meticulously. My working principle is "learning by doing, learning by doing". Although this is my first year as a vehicle manager, I have not been muddling along because I am not familiar with the business. I will seize any opportunity to consult old comrades and actively complete every task. Now, my business level has been greatly improved, from a novice to a generalist who can put down all kinds of business. Although I have made progress, I still realize that there is still a long way to go to become a real business backbone. In my future work, I must redouble my efforts to improve my business ability.

Second, vehicle driving

As a driver, my work place is the cab, so I am still with the car most of the time, so the car has become my loyal partner. Whenever I am free, I always carry a bucket of water to clean the car inside and out, and often check the condition of the car, so that not only can the car be maintained at any time, but also the cost of car washing can be saved. The job nature of the driver position is different from other positions. It has no fixed working hours and needs to be on call, but I have no complaints about it. I have been used to it for several years because of my driving experience. As a driver, you not only have to leave early and return late, but also give up the rest time on holidays and travel frequently. But I have no complaints about it, because I am a driver and it is my duty to serve all business departments and companies.

Third, daily work

In addition to completing the duties of vehicle manager and driver, it also assists office colleagues to complete other tasks, such as purchasing office supplies, purchasing labor insurance and welfare supplies, and assisting in organizing various collective activities.

In the intense and orderly work of _ _ years, I have made continuous progress. With my unremitting efforts, although my business has been greatly improved, there are still some unsatisfactory places, such as sometimes speaking too loudly in the office hall and my business is not sophisticated enough. A new year means a new starting point. In _ _ _, I will work harder to complete my work and contribute to the development of the company.

The summary of the personal work of the administrative staff (excerpt from the fourth part) is mainly to assist the department head in completing the internal work of the department. As the floor manager of the shopping mall, I only need to complete all the work in my area. But at the same time, I have to cooperate with various departments and stores to complete the management objectives issued by the group company. During this period, I learned to sort out all the work processes and control all the time nodes of the work, and gradually changed from passively completing the work assigned by the leaders to actively completing all the management objectives. And have a new understanding of the overall situation, can put the work into practice, and can put forward reasonable suggestions.

Pay attention to the details in store management, record the problems in detail through daily inspection, check the rectification results in time, and constantly improve the store management requirements. First, put forward rectification requirements for the business's violations, and clearly inform them of the harmfulness of violations according to the relevant regulations of Easyhome, so that the business can understand from the heart why Easyhome attaches so much importance to on-site management. In the daily routine patrol, I carefully observe the work clothes, hygiene, price tag, image display and sample display of each merchant's shopping guide, so as to judge whether there is a good business order. Every time a problem is found, it will be corrected as soon as possible, requiring immediate rectification. Constantly improve the service management awareness of merchants through education, and create a good shopping environment for customers through diligent inspection and more supervision. Cultivate the smiling service of shopping guides, dress neatly, reflect the high-quality mental outlook of EasyHome sales staff, let customers feel the service atmosphere of "five-star" stores while shopping at EasyHome, and let consumers feel at ease when purchasing.

In the process of dealing with after-sales problems, according to the actual situation, we deal with related problems in strict accordance with the relevant regulations of EasyHome on customer complaint management, earnestly fulfill the responsibility system of first inquiry, constantly publicize the service concept of EasyHome to merchants in the form of morning meetings, continuously improve the service level through the creation of "soft power" and strengthen the service attitude of merchants in good faith. Merchants are required to try their best to solve the service attitude after encountering customer complaints, no matter where the responsibility lies. Customers don't complain for no reason, so the first step for businesses is to be patient and help customers solve problems enthusiastically. Under the situation that both parties are deadlocked at the same time, according to the "five service promises" of EasyHome, we will resolutely assist customers to solve problems in accordance with the rights protection clauses in the EasyHome sales contract, and strive to ensure that there will be no major complaints in this regard, put an end to all things that may have a negative impact on EasyHome because of complaints, and safeguard the corporate reputation. Through the continuous deepening of the service concept, the merchants have changed the rigid service attitude in the past, and we will vigorously praise those who perform well and set up a number of excellent service-oriented pacesetters among the merchants. Strive to improve yourself and continue to implement the "service concept" of Easyhome.

Summary of the personal work of the administrator (excerpt 5) Time flies, and it is a new year, which means that I have taken over the work of the canteen administrator in vocational schools for one year. As a collective canteen, the vocational school canteen undertakes the dining tasks of employees of the training department of the property branch, employees of Tianyi Company and other units, as well as employee training courses, meetings of small and medium-sized companies and company activities. Since I took over this job, with the care and support of the unit leaders and the efforts of all canteen staff, I have been pursuing high-quality dining service; High-quality dining environment, the pursuit of making every employee eat comfortably; Rest assured to eat; The goal of eating enough has achieved remarkable results. A year has passed, a new beginning and new challenges are coming. In order to complete the task of staff dining in 20__ years more perfectly, I summed up my achievements and shortcomings in 20__ years' work.

I. Work results:

(1) re-established the canteen of the current vocational school after the handover with the canteen of the head office, which solved the problems such as unclear division of labor, personal work confusion, and decreased employee satisfaction with meals when the transferred employees just took over their new jobs.

(2) Hold regular meetings in the canteen to announce the details of responsibilities for the problems of insufficient dining service and dining dishes raised by employees.

(3) According to the instructions of the leaders, all employees are trained in food safety laws and regulations and industry standards.

(4) Grasp the purchase channels of the canteen, and strictly require the purchased items to have food hygiene licenses and inspection and quarantine certificates from relevant departments.

(5) Tableware used by employees should be disinfected and treated after meals; Food box; Cooking room; Assign a person to be responsible for the hygiene of the pastry room, clean the canteen regularly, and let all employees participate.

(6) Around the principle of "reducing cost and ensuring quality", save miscellaneous expenses on the premise that everyone is satisfied with eating delicious food. Lead all canteen staff to form a good habit of saving invitations and launch a water and electricity saving competition.

(7) Successfully complete the reception tasks of the company, including: the staff representative meeting of the property branch; Workers' Congress of Jian 'an Branch; Singing red and praising the party's style singing competition; Harmony Cup Cooking Competition; Recently, several large and small staff training courses have been held.

(8) During the ordinary holiday-free period of the task-re-eating training class, arouse the working enthusiasm of all the staff in the canteen, complete the reception task and win the recognition of the training staff.

(9) In order to ensure the variety of canteen dishes after winter, employees are organized to pickle all kinds of pickles and reserve them in the storage period of autumn vegetables: white radish, Chinese cabbage, potatoes and carrots.

(10) Develop a sense of ownership in the canteen, so that employees can unite and help each other and help their colleagues on the premise of completing their personal work. The work efficiency is improved, and the working atmosphere of mutual understanding and assistance is enhanced.

Second, the shortcomings:

As for the question of outsiders entering the operation room, I have put up a "No Entry for Idle People" sign in the front and rear operation rooms, but it is still difficult to ban it.

Employees have been working without holidays for a long time, and their enthusiasm is not high in the task of receiving company training courses. At that time, the working time difference of employees was not adjusted in time.

One year's work is coming to an end in a hectic atmosphere, and my personal deficiencies in management need to be improved as soon as possible under the guidance of leaders. I will also actively learn the management knowledge of the catering industry, so that every employee in the canteen can give full play to his personal skills, and let the canteen staff realize the importance of loving their jobs, improving service level and improving food recognition faster and better.