Summary of personal work in supermarket for half a year

Summary of personal work in supermarket for half a year

Time flies, and a period of work has come to an end. Looking back on the work during this period, we also found the shortcomings and problems in the work, which means that we are ready to start writing the work summary again. But how to write a work summary to make a difference? The following is a summary of my personal work in the supermarket for half a year. Welcome to read the collection.

1 Time flies, and 20xx years have passed in an instant. In this short period of six months, with the support of leaders and the help of colleagues, I have gradually changed from being at a loss when I first joined the company to a young employee who can share with others and basically master the workflow. The past six months have been full and happy. I believe that under the guidance of the management guiding ideology of "seeking demand, innovating management, advancing with the times and developing steadily", all employees in our supermarket will innovate again on the road of seeking demand and leave their most brilliant contributions on the road of company development. Now, my personal work is summarized as follows:

1, review the work content and find the shortcomings.

(1) working mode:

Everyone knows that our supermarket implements the marketing method of job rotation and "say one more word". Post rotation is to enable each of our employees to master business skills well and quickly, and all of them become all-around hands. While improving business skills, we can accumulate sales experience and improve income-generating ability through the marketing method of "say more". Through the combination of the two, we can develop healthily, actively and upward in our work.

Our supermarket posts are divided into cashier post, tally post and dining car post. In this half year's work, through the strict requirements of leaders and the help of colleagues, compared with the past, we have improved in the following aspects: ① We are no longer flustered and helpless in the cashier position, we can collect money relatively easily, and our ideas have also changed. When receiving the payment, you can "say one more word" in time, and sell more if you sell more. (2) On the tally post, under the guidance of old employees at ordinary times, when placing goods on the shelves, check the date of the goods in time, clean and clean the goods on the shelves in time, and keep the goods clean and tidy. (3) In the dining car post, by observing the way the old employees make fast food, it is gradually understood that the production quantity of fast food can be controlled according to the passenger flow, so as to avoid the long storage time of the prepared food and affect the beauty and taste of the food. Fast food can also be prepared in advance during the corresponding passenger flow growth period, which is convenient for passengers in a hurry to buy.

② Working methods:

To be a qualified employee, mastering business skills is a prerequisite. Mastering business skills first requires basic business reserves, and learning business knowledge is the key. Knowing the price, production date, shelf life and packing coefficient of goods is the most basic business knowledge of all positions in our supermarket. So the director organized us to learn business knowledge before and after work. Only by mastering these business knowledge can we accurately calculate the quantity of goods when collecting money and answer passengers' questions in time when selling goods to passengers. Mastering business skills is also a way to improve our business level and serve passengers better with skilled business level, thus improving the quality of our company and increasing passengers' trust in us. Besides, all these are for better income generation, which requires good marketing skills. It can be seen that "say one more word" marketing is particularly important. According to the actual situation, our director Yan took the lead in demonstrating the marketing skills of "say one more word" for us to use in our work. Why should we implement this marketing method? Because it is possible to earn an extra dollar and increase the chances of selling goods. If we have excellent business skills and rich marketing skills in our daily work, we will win the highly competitive market, so we are not afraid of the challenge of "high-speed rail".

2, check their own shortcomings, and then improve.

It is inevitable to make mistakes in work, and the root of mistakes lies in their own shortcomings. As the eight job requirements put forward by General Manager Zhang said: "I will make mistakes at work, afraid that I don't know the mistakes, dare not face them, dare not correct them, and dare not make the same mistakes again." In the face of your own shortcomings, you should be brave after knowing shame and understand the truth of "be lenient with others and be strict with others". Therefore, I should

Its own shortcomings are:

(1) The persistence of learning business knowledge is poor, and the business knowledge of the exam is always memorized before the business exam. In the process of answering passengers' questions about goods, there are stuck and ambiguous phenomena.

(2) lack of organization at work, flying around like a headless fly, not finishing this, and busy with other things, with a head and no tail.

(3) When selling goods to passengers, they lack confidence in selling goods to them. Passengers are not satisfied with the goods they sell, so they retreat, hoping that other colleagues can help me sell the goods. This is also the main reason why I lack the ability to complete the task independently.

(4) Lack of positive attitude. When I saw other colleagues' excellent performance at work, I didn't ignite the motivation to catch up, help and surpass myself, so I didn't do something unconventional, and I was more hidebound.

⑤ Pay no attention to your tone when serving passengers. When you need to help passengers by yourself, you have no patience, enthusiasm and resistance. You can imagine your facial expression.

These are all shortcomings in my work.

3, found that the department is insufficient, * * * promotion.

Although our department has made some achievements in income generation, such as the development of new projects, we are also actively making suggestions, but there are still the following shortcomings in our daily work:

(1) lack of communication with each other, especially in the way of working, and lack of cohesion.

② Lack of ability to learn and master new things.

This is the deficiency of our department.

4. Find ways to improve the shortcomings, which is conducive to promotion.

As the saying goes, "How can you see a rainbow without experiencing wind and rain?" If you make a mistake, you must correct it. If you can change them, you will lose them.

Cover it up and add a koo. Only by correcting yourself in time can we succeed. The rectification measures are as follows:

(1) Strengthen communication with colleagues, and find ways and means to learn business knowledge according to your own actual situation. So Yi insists on making a study plan every day, and be diligent.

(2) By imitating the effective methods and means of colleagues, we can change the chaotic phenomenon in our work, such as filling up the sold goods before starting to do the remaining unfinished work, such as sorting out the date of the goods, cleaning up the goods in the commodity area, and counting the small number of goods in time, one step at a time.

(3) Adhere to the "most honest" marketing method, summarize the sales experience by observing the clothes, manners and manners of passengers, and absorb the essence through the usual communication, help and guidance of old employees, so as to promote Excellence through learning.

(4) Set an example, because an example can drive your enthusiasm, and you can learn from others' strengths and make up for your own shortcomings through an example. For example, Aunt Lan's active service awareness and flexible sales methods are all worth learning.

⑤ Keep a correct attitude, as the eight service concepts say: "Passengers are our parents, and service is no small matter, starting from bit by bit." Only by serving the passengers wholeheartedly can we attract repeat customers, and only by putting our minds right can we narrow the distance between you and me.

These are my rectification measures.

5. Put forward reasonable suggestions to promote development.

(1) It is suggested that our department can make a detailed post operation process learning video, so that when new employees join, they can correctly and timely understand the post work items and enter the working state early.

With the extension of the work front, on-site communication is particularly important. It is recommended to distribute walkie-talkies or landline to convey information in time.

6. Make a work plan and be brave in improvement.

(1) Strengthen the study of business knowledge and earnestly perform post responsibilities.

(2) Broaden the vision of innovation and enhance the awareness of innovation.

(3) In terms of active consciousness, further improve.

④ Insist on learning from the example and establish goals and confidence.

⑤ Pay attention to work details and pursue perfection.

The above is a summary of my work in the first half of 20xx. In the face of the second half full of opportunities, I will go forward, work hard, use marketing skills flexibly, achieve my work goals, and strive to be a "five-self" employee. Thank you.

Summary of Personal Work in Supermarket for Half a Year 2 Time flies, and the first half of 20xx is drawing to a close. Over the past six months, under the care and guidance of leaders and colleagues, through our unremitting efforts, the work has achieved certain results, but there are still many shortcomings. Looking back on the work in the past six months, we can conclude as follows:

First of all, the gains made in the work mainly include

On the eve of the opening of the supermarket, follow up the land reclamation work of the supermarket and get familiar with the basic knowledge of supermarket property management. Strive to do a good job in the early stage of supermarket opening. Cooperate with other colleagues in the office to carry out daily work, logistics service, hygiene and discipline inspection, and follow up the hygiene situation of supermarkets and offices every day. Conduct evaluation and supervision. Under the guidance of the superior leader, be responsible for following up the activities of the supermarket after opening. Make the activity complete smoothly. * * * Work with colleagues to complete the arrangement of activities in the early stage, and make work plans according to the arrangement of superior leaders, and strive to complete the planned contents of superior leaders.

Second, there is a lack of work.

Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Generally speaking, I feel that I still have the following shortcomings and deficiencies: I lack the basic knowledge of office work, often behave rudely in carrying out specific work, and sometimes even lack a comprehensive and specific understanding of the work of various departments, thus affecting the maturity of the work related to managing supermarket property, directly affecting the work effect, not being meticulous enough, often making mistakes and omissions in small problems, being inefficient, and not fully understanding the leaders' intentions.

Three, adhere to the principle of unity of management, service and benefit.

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-site observation, we can master the problems and shortcomings in the work, thus making corresponding improvement plans and giving information feedback to the higher authorities in time. Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the management of "walking on the spot" to make the management more targeted and timely.

Four, strengthen the construction of enterprise spiritual civilization, and strive to improve the service level.

In view of the new opening of supermarkets and the large number of new employees, in order to ensure the service quality, we should strengthen the education of service standards for employees, establish a good service image from the attitude and rules of salespeople, improve the service quality, and strive to reverse the phenomenon that the service standards are not in place because of the rapid increase of new employees, carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment.

The first half of 20xx is a brand-new half year and a self-challenging half year. I will try my best to correct the shortcomings of the past six months, do a good job in the new six months and do my part for the development of supermarkets. In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will strive for greater progress in all aspects, and I will certainly achieve better results in the second half of 20xx.

Summary of personal work in the supermarket for half a year 3. I am a new employee. I have worked in the supermarket for nearly xx months, although I am a new employee. It will be the end of the year in a blink of an eye. In these xx months, I have mixed feelings. I not only learned a lot of professional knowledge, but also learned the communication between people, which is very valuable to myself. At the same time, this is also a great progress I have made. The following is a summary of my work: Maybe working in a supermarket is a very simple thing for everyone. The shop assistant is only responsible for sales, and other employees perform their duties. It won't be difficult. I used to think so, but now it seems that when I became a supermarket employee myself, I felt a lot of difficulties, which were not as simple as I thought. I want to say, in fact, I will encounter difficulties in doing any work. No work is easy to do, and only hard work can do it well!

After nearly xx months of work and study, I can cope with the work in the supermarket. Maybe these words are a little complacent, but when something happens, everyone in the group will lend a helping hand. This is my heart that is not extremely touched. In these X months, I have always maintained the enthusiasm of the studio and my mentality is peaceful. I deeply know that as a supermarket worker, I must not bring my personal emotions to work. The customer is always right, which is the purpose of our work, so we should receive every customer with a knowing smile. Even if the customer is unreasonable, we should be calm, keep our mentality and try to avoid conflicts with the customer.

Although I haven't been doing sales work for a long time, my professional quality and business level need to be improved, so I think I can overcome the difficulties as long as I work hard and study hard. We should set up a good image, because we not only represent ourselves, but also represent the image of the supermarket. At work, we should actively consult and learn from the old employees, so as to do our work well. This is the need of the supermarket, but also the need of their own work. In view of the problems encountered in the work, talking about your own experience and understanding is also a summary of yourself.

During this period of work, I feel that there are still great shortcomings, and my business level and skills need to be improved. It is convenient for our own work and improve our work efficiency while facilitating our customers. Of course, I think the service to customers is the most important. As a member of the service industry, what we can do is to serve our customers well and satisfy Hooke. This requires us to have good personal qualities, receive every customer warmly and patiently, and don't bring our little emotions into work, which will cause you a lot of unnecessary troubles in your work. In order to prevent conflicts between yourself and your customers, you must keep your mind.

After work, you should also learn more professional knowledge about commodities and accounting. Only by continuous learning, continuous improvement and continuous progress can we gain a foothold in today's highly competitive society, which we have prepared for ourselves. Only by doing these things well and having enough capital can we stand out in this position. It is not easy to make extraordinary achievements in an ordinary job. Time flies. Although I have only worked in this position for X months, I feel deeply about myself. I can't be a man myself, but I have helped myself a lot in my work. I should study more, make more progress and do my job well in the future. Let's work hard for a better tomorrow.

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