Job responsibilities of property personnel

Job responsibilities of property personnel (7 selected articles)

In today's social life, job responsibilities are more and more widely used in life. Job responsibilities are specific job descriptions, which can be divided into different job types. So how are the relevant job responsibilities formulated? The following is my carefully arranged job responsibilities of property personnel (7 selected articles). Welcome to read, I hope you will like it.

Responsibilities of property personnel 1 1. Assist the quality department manager to do a good job in property quality management and improve the overall property management level;

2. Responsible for supervising the site quality of the area under its jurisdiction, improving the rectification plan and tracking the implementation;

3. Make daily, weekly and monthly reports of the quality management department;

4. Assist the manager of quality management department to make plans to improve customer satisfaction and supervise the implementation;

5. Other matters assigned by the leaders.

Job responsibilities of property personnel are 2 1, and the work plan of foreign-related units is well implemented, checked regularly and evaluated monthly;

2. Responsible for recording and sorting out calls and visits of users, receiving visiting customers and answering customers' inquiries;

3. Receive customers' opinions and complaints, and follow up in time according to the event attributes and processes;

4, responsible for the construction, decoration, import/export, refund and other procedures;

5. Be responsible for the verification, follow-up and return visit of daily user needs;

6, responsible for the normal use of public facilities in the building supervision and maintenance work;

7. Supervise the secondary decoration site;

8. Responsible for building inspection;

9. Assist in financial collection;

10, familiar with the emergency handling process, and timely feedback the follow-up situation of the affairs arranged by the front desk;

Job responsibilities of property personnel. Ensure the normal operation of all facilities, including escalators, elevators and freight elevators;

Record all incidents, maintenance and repairs and tenants' complaints during the shift, and report (orally and in writing) for handling;

Strictly implement the requirements and processes of operation manual, preventive measures manual and other management-related regulations;

Supervise the ongoing cleaning and maintenance work;

Properly maintain property order and ensure safety;

Provide various guidance and consulting services for tenants and customers;

Ensure the normal operation of the fire protection system and comply with all fire safety regulations;

Keep in touch with tenants, outsourcers and customers to ensure that any problems/complaints can be properly handled;

Answer all incoming calls from the control room and provide quick feedback, and handle any incidents during the duty;

Under the leadership of the superior, the specific implementation of various emergency plans; The specific implementation of the security plan for large-scale activities;

Under the leadership of superiors, do a good job of succession, attend pre-shift and post-shift meetings and various training work on time;

Ensure the normal operation of the property through the equipment of the central control/fire monitoring center. In case of emergency, you must immediately notify your superiors for investigation and follow-up. In case of equipment/facility failure, it must be reported immediately, and the relevant units/departments shall be notified for maintenance;

Answer all incoming calls from the control center, provide immediate feedback, and report to the superior in time if there is any emergency;

Familiar with the control system of the control center/fire control room and its related equipment and facilities;

Issue permits and construction certificates to all decoration contractors and tenant contractors, and make records;

Fill in all kinds of work logs and forms in time, and track and update the patrol/spot check logs;

Do a good job in CCTV and building service monitoring/fire control in the control center/fire control room;

Communicate with property engineering department to assist in the daily maintenance of equipment and facilities;

Need to work in shifts;

Complete other tasks assigned by superiors.

Responsibilities of property personnel 4 1) According to the overall strategic planning of the enterprise, formulate the annual property management work plan;

2) Responsible for the comprehensive management of the enterprise's own property facilities and property system;

3) Prepare the property management fee budget and review all purchase and payment applications;

4) Review the annual maintenance plan of each equipment and control the maintenance cost;

5) Evaluate and review various outsourcing contracts;

6) Supervise and manage the contractor's performance of the contract and make suggestions on the selection of the contractor;

7) Supervise the daily work of the Property Department and report to the superior in time;

8) Training the staff of the Property Management Department and conducting performance appraisal;

9) Communicate and coordinate relevant internal and external relations, maintain the relationship between owners, timely feedback the opinions of developers and owners to the property company for improvement, and organize the owners' networking activities;

10) Coordinate the working relationship among the government, property, developers and construction units, maintain good relations with the public, and establish the brand and image of the enterprise;

1 1) Handle all kinds of complaints and emergencies in time and establish a good image of the company;

12) Complete other tasks assigned by superiors efficiently and accurately;

Responsibilities of property personnel 5 1. Coordinate the standardized management of newly-built properties, including: organizing early-stage property intervention, building project property team, property investment management, property customer service management, property safety management, etc.

2. Have good basic knowledge of property management, planning ability, execution, teamwork spirit, professionalism and good service awareness and service mentality;

3. Have certain investment resources to ensure the normal development of investment projects;

4. Standardize the formulation of various rules and regulations in the park and supervise their implementation;

5. Organize employees to provide public security, cleaning, greening, maintenance and other services to Party A according to the entrustment contract of property management and relevant policies and regulations of property management;

6. Draw up the annual work plan, control the management cost, and be responsible for the operation and management of the center;

7. Be responsible for the business training and performance appraisal of all team members.

Responsibilities of property personnel 6 1. Be responsible for implementing various business processes according to the requirements of system documents.

2. Be familiar with the structure, supporting facilities and basic information of customers of the property under its jurisdiction, as well as the service content of the property center;

3. Conduct daily building inspections in the area under its jurisdiction, carefully check whether the building environmental sanitation and public facilities and equipment are operating normally, and make corresponding records;

4. Responsible for signing, distributing, collecting, filing and keeping construction files, customer files, quality records and other documents;

5. Be responsible for the entry and exit formalities and coordination of the owner's customers;

6. Responsible for applying for decoration and assisting in the inspection and acceptance of decoration construction contents;

7. Be responsible for specifically recording customer demands and complaints, conveying them to the corresponding departments for handling in time, and tracking and supervising the timely and effective completion of services;

8. Be responsible for establishing and perfecting the property fee account, collecting various property fees and paying the fees with the financial department;

9. Keep in touch with customers in the jurisdiction, collect, master and feedback customers' opinions and suggestions in time, and ensure the satisfaction index;

10. Assist superiors to handle other tasks assigned by them.

Responsibilities of property personnel 7 1. Familiar with the latest development of property management industry and relevant laws and regulations, master the management system and quality management system documents of property management companies;

2. Draft quality management work report and hold management review meetings regularly;

3. Make the annual quality management work plan and be responsible for organizing the implementation;

4, responsible for the supervision and inspection of the service quality of each project;

5. Assist the project leaders to formulate relevant service quality improvement plans and implement corresponding operation methods;

6. Be responsible for identifying nonconformities found in quality management, proposing corrective measures and tracking the rectification results;

7. Coordinate the collection, transmission, analysis, processing and communication of relevant service quality work data inside and outside the company.

8, complete other work assigned by the leadership.

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