Is it appropriate for the owner to refuse to pay the property fee because he is dissatisfied with the property service?

According to the Supreme People's Court's Interpretation on Several Issues Concerning the Specific Application of Law in the Trial of Property Service Disputes, if a property service enterprise fails to perform or fails to fully perform the matters agreed in the property service contract, or the maintenance, conservation, management and conservation obligations determined by laws, regulations and relevant industry norms, it shall bear the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.

It can be seen that the owners have no way to ask the property service enterprises to provide the quality of property services that meet the agreed or prescribed standards. The most direct way is to evaluate according to the property service contract, exercise relevant rights, and also bring a civil lawsuit against the property service enterprise. Simply refusing to pay property fees cannot fundamentally solve the problem of property service quality. Property enterprises should also find their own problems, improve the service level and improve the satisfaction rate of owners.

(The above answers were published on 20 16- 12-09. Please refer to the actual situation for the current purchase policy. )

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