What is property management? What is a good property standard?

Buy a house and choose a property? Zhou Xiao, who is preparing to buy a house, is puzzled by listening to colleagues talking about real estate these two days.

Colleague Jingjing complained that the property didn't care at all. It was a hardcover room, but the water pipe burst, so she asked herself to have it repaired. I have moved to the newly bought house for a long time, and I am not familiar with the surrounding situation. It's hard to find a plumber.

Colleague Xiaofang's residential property has made great efforts in improving service. In order to let the elders and aunts in the community know about garbage classification, in addition to spreading the knowledge of garbage classification through the publicity column, some paid waste recycling activities were organized to let everyone classify used newspapers and cans into washing powder and toilet water, which was well received.

Comparing the above two living examples, Zhou Xiao found that the original property is so important. So, what is property management? How to choose a good property?

Generally speaking, the services provided by property management companies include four types:

First, public services, such as cleaning, security, greening, housing maintenance and other services, are the basic part. Not only that, the property company also regularly publicizes the income and expenditure accounts of maintenance funds and parking fees in the community and accepts the supervision of the community owners.

The second is agency services, such as collecting water and electricity fees, gas fees and so on. Old people with inconvenient legs and feet at home can provide services such as door-to-door charges.

Third, special services, such as indoor maintenance and newspaper delivery.

In the market, there are two kinds of property companies, one is self-sustaining property and the other is sales-oriented property.

Self-sustaining properties are relatively more "reused" by developers. Self-sustaining property is convenient for developers to operate in a unified way, and it can also win a certain return through long-term development.

This sales-oriented property operates independently of the developer. Although there are many well-managed property companies, once problems arise, it is difficult for developers to control them, which will easily affect the image of the whole property.

Of course, whether it is self-sustaining or imported, a good brand property company can be described as the party with the most say.

The doorman security guard took a look. Whether temporary visitors are registered in and out of the community, whether they are received by asking the security guards for directions, and whether there are relatively simple access measures for frequent outsiders, such as nannies, milkmen and couriers. For the owners who have already checked in, does the security guard know the person and the corresponding car, whether there are anti-theft devices on the walls and low floors of the community, and whether the closed-circuit monitoring camera monitors them 24 hours a day.

Second, look at the public environment. How about the greening of the community, whether the garbage bins are set reasonably, whether there is littering, and whether the public areas such as driveways, sidewalks and corridors are clean and tidy; Whether there are obvious stains and rust spots on the facade of the building, because cleaning the facade once a year can also make the surface look cleaner.

Third, look at the property response. Can the telephone call for property repair be answered 24 hours a day, the urgent repair can come to the door within half an hour, the general repair can be handled 1 day, and the owner's complaint can be handled in 3 days?

Fourth, look at public facilities. You can also check the mechanical and electrical equipment, such as whether the security door can be opened and closed normally, the intercom function of the building, the elevator buttons in the open air and corridors, and the public lamps are normal.

Finally, it would be better if the property management company can innovate management and provide other intimate additional services for the community in addition to these basic work.

(The above answers were published on 20 15-07-07. Please refer to the current actual purchase policy. )

Comprehensive and timely real estate information, click to view.