Job Recruitment Website - Property management - Which department does the store complain to?
Which department does the store complain to?
I. complaining about shop noise disturbing people
1. If residents feel that noise pollution in the residential area is disturbing the people, they can first report it to the property management company and let the property management company come forward to coordinate and solve it.
2. If the communication and coordination of the property management company fails, the owner can call 12369 to complain to the environmental protection department.
3. Call 1 10, and the police will punish the store accordingly.
Second, which department do consumers complain to?
At present, the departments that accept product quality problems in China include industrial and commercial administration departments, quality and technical supervision departments, consumer associations, enterprise departments, commodity inspection departments and people's courts.
In terms of product quality supervision and inspection, the State Council has clearly defined the division of labor between the State Administration for Industry and Commerce and the State Bureau of Quality and Technical Supervision as follows:
1. In the field of production and circulation, the State Bureau of Quality and Technical Supervision and its subordinate quality and technical supervision institutions at all levels are responsible for investigating and handling all product quality responsibility issues; Where assistance from the administrative department for industry and commerce is needed, the administrative department for industry and commerce shall cooperate.
2, in the market management and trademark management, found illegal production and distribution of adulterated products, counterfeit products, investigated by the administrative department for Industry and commerce, quality and technical supervision departments to cooperate.
3, reselling, cheat selling inferior goods in the market, where found by the administrative department for Industry and commerce, the administrative department for Industry and commerce shall investigate and deal with; Need the assistance of the quality and technical supervision department, assisted by the quality and technical supervision department. Found by the quality and technical supervision department, investigated and dealt with by the quality and technical supervision department; Where assistance from the administrative department for industry and commerce is needed, the administrative department for industry and commerce shall provide assistance. The same problem shall not be dealt with repeatedly.
Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators on consumers' rights and interests can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
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