Job responsibilities of property customer service housekeeper

Job responsibilities of property customer service housekeeper 1 1, strictly abide by the company's professional code management rules and regulations.

2, fully responsible for the work of this department.

3. Be responsible for the work arrangement of this department, and supervise, inspect and assess the work of employees in this department.

4. Coordinate with relevant departments.

5. Make the work plan and summary on time.

6. Hold regular working meetings.

7. Complete other tasks assigned by the general manager and other leaders of the company.

8. Responsible for planning, organizing and summarizing community activities.

9. Receive customers' visits.

10, responsible for checking the daily work of the administrator and giving specific guidance to the administrator's work.

1 1, responsible for supervising and inspecting the charging work of all management levels and counting the arrears in the whole region.

12, report the problems that are difficult to solve in daily work to the department manager in time.

Customer service front desk clerk

1, strictly abide by the Company's Professional Code and various management rules and regulations.

2. Enter the residence formalities, motor vehicle pass, bus pass and encrypted channel application for the owner, and answer the relevant questions raised by the owner.

3. Handle decoration formalities for customers, handle temporary passes for decoration personnel, issue decoration management regulations to customers, and answer related decoration questions at the same time, and ask maintenance service personnel to approve decoration applications and refund after decoration.

4. Handle telephone installation procedures and various telephone services on behalf of customers.

5. Handle dog-raising license and temporary residence permit for customers.

6. Subscribe to newspapers and magazines on behalf of customers, and be responsible for receiving and distributing newspapers, magazines and letters.

7. Rent out houses for customers and rent out vacant houses for developers.

8. Be responsible for printing, distributing and archiving the notices to customers.

9. At the request of customers, issue relevant certificates for customers in accordance with relevant regulations.

10, carefully complete the daily work record as required.

1 1. Answer all kinds of questions and inquiries raised by customers at any time and report to the department manager in time.

12. Complete other tasks assigned by department managers and company leaders.

Job responsibilities of property customer service housekeeper 2 1. Familiar with the basic information and trends of residents in the responsible area, visit customers as required and make records;

2. Accept the complaints, maintenance, help, consultation and suggestions of the business households within the jurisdiction, make corresponding records, be responsible for tracking and urging them until they are completely solved, and make telephone/door-to-door visits to the business households;

3. Responsible for the collection of property fees and the distribution and posting of relevant notices and announcements;

4, overall coordination within the jurisdiction of the order, cleaning, maintenance and other work. ;

5, patrol the public facilities in the area, found that the problem timely tracking processing, and make records;

6. Be responsible for the on-site management and supervision of the secondary decoration construction process, participate in the decoration acceptance work, and timely stop and take effective treatment measures when violations are found.

Job responsibilities of property customer service housekeeper 3 1. Responsible for patrolling the area, providing property services, issuing notices and documents, and handling related issues;

2. Be responsible for receiving, recording, regularly reporting, feeding back and filing the maintenance applications, complaints, opinions and suggestions of the owners or tenants, ensuring that customer complaints are effectively handled, paying regular visits and establishing good relations;

3. Be responsible for discovering, stopping and handling illegal acts within the jurisdiction;

4. Be responsible for being familiar with the occupancy owners, the structure of the buildings under their jurisdiction, the number of units, the pipe network, various charging standards and accounting methods, and do a good job in collecting property management fees or other fees in their jurisdiction;

5. Responsible for the owner's decoration application, approval, acceptance and supervision;