Responsibilities and obligations of property and community

Legal analysis: 1, community security work. Equipped with full-time guards, on duty 24 hours a day, to undertake tasks such as checking foreigners and driving; To ensure the safety of residential areas, property management enterprises shall report to the relevant administrative departments in a timely manner while taking emergency measures to assist in the rescue work; Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.

2. Property maintenance. Make facilities and equipment maintenance plan, and regularly maintain all public facilities and equipment in the community, such as water supply, power supply, fire protection, environmental protection, mechanical and electrical equipment, communication, street lamps, landscaping, drainage, vehicles, etc.

3. Integrated services. Management, collection and distribution of property files, etc. And cooperate with the neighborhood committees to do a good job in community management.

4. Maintain the legitimate rights and interests of the owners, provide necessary paid services, and strive to solve problems for the owners.

Legal basis: Regulations on Property Management

Article 2 The term "property management" as mentioned in these Regulations refers to the activities in which the owner selects a property service enterprise, and the owner and the property service enterprise carry out maintenance, conservation and management of the house, supporting facilities, equipment and related sites in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and related order in the property management area.

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Forty-fifth of the property management area in violation of public security, environmental protection, property decoration and use of laws and regulations, property service enterprises should be stopped, and timely report to the relevant administrative departments.

After receiving the report from the realty service enterprise, the relevant administrative department shall stop the illegal act or deal with it according to law.