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Template of residential quality guarantee
Residential Quality Guarantee 1 Based on the principle of being responsible to residents and society, and in accordance with the provisions of relevant laws and regulations, our company has made the following quality guarantees and commitments on the structure, components, facilities and maintenance of residential buildings for sale in districts (counties) of this city:
1. The residential building area is square meters, of which * * * the shared building area is square meters.
2. The house was commissioned by a qualified unit and approved by relevant government departments. The reasonable service life specified in this residential design document is years.
3. The house passed the completion acceptance on, with the quality grade of.
Iv. according to the relevant regulations of the state, under normal use, the warranty content and warranty period of all parts of the house:
1, foundation and main structure, reaching the reasonable service life specified in the design documents from the date of completion acceptance;
2. Termite control of building foundation, structural main body and equipment, from the date of completion acceptance and delivery of this residential project 15 years;
3, roofing waterproof project, there are waterproof requirements of the bathroom, room and exterior wall leakage prevention, for years;
4, indoor ground empty drum cracking or large area of sand, metope and ceiling plaster fall off, over the years;
5. Electrical pipelines, water supply and drainage pipelines, equipment installation and decoration works, for years;
6. Doors and windows are cracked and the hardware is damaged for a long time;
7, sanitary ware year;
8, lamps and lanterns, electrical switches.
The warranty period of the above-mentioned items 3-8 is determined according to the relevant provisions of Article 5 of this guarantee, counting from the date when the house is delivered to residents for use. The company can extend the warranty period stipulated by the state.
Five, the provisions of the state on the quality warranty period of construction projects and commercial housing:
(1) Article 40 of Regulations on Quality Management of Construction Projects
Under normal use conditions, the minimum warranty period of construction projects is:
1. The infrastructure engineering, foundation engineering and main structure engineering of the building are the reasonable service life of the project specified in the design documents;
2, roofing waterproof project, bathroom, room and exterior wall waterproof requirements, for 5 years;
3. The heating and cooling system consists of two heating periods and cooling periods;
4, electrical pipes, water supply and drainage pipes, equipment installation and decoration engineering, for 2 years. The warranty period of other projects shall be agreed by the employer and the contractor. The warranty period of the construction project shall be calculated from the date when the project is completed and accepted.
(2) Article 33 of the Measures for the Administration of Commercial Housing Sales.
The warranty period of commercial housing shall not be less than the warranty period stipulated in the quality guarantee issued by the construction contractor to the construction unit; If the duration is lower than the minimum warranty period stipulated in the Provisions of the Ministry of Construction on the Implementation of Residential Quality Warranty and Residential Use Description System, it shall not be lower than the minimum warranty period stipulated in the Regulations. Real estate development enterprises shall fulfill their warranty obligations and be responsible for the losses caused by quality problems within the warranty period. Real estate development enterprises are not responsible for the damage caused by force majeure or improper use.
(3) Article 5 of the Provisions of the Ministry of Construction on the Implementation of Residential Quality Warranty and Residential Instruction System for Commercial Residential Buildings.
"Residential quality guarantee" shall include the following contents:
1, the quality grade approved by the engineering quality supervision department;
2. The foundation and main structure shall be guaranteed within a reasonable service life;
3. Warranty content and warranty period of all parts under normal use:
Waterproof roof for 3 years;
Leakage of wall, kitchen floor, basement and pipeline 1 year;
Wall and ceiling plastering fall off 1 year;
The ground sags and cracks, resulting in large-area sand production 1 year;
Cracking of doors and windows and hardware damage 1 year;
The pipeline was blocked for two months;
Heating and cooling systems and equipment 1 heating period or cooling period;
Sanitary ware 1 year;
Lighting and electrical switch for 6 months;
The warranty period of other parts shall be agreed by the real estate development enterprise and the user.
4, the user repair unit, reply time limit and processing.
When the intransitive verb company delivered the house to the residents, it had gone through the house delivery and acceptance procedures, and the residents signed for the house equipment and facilities to operate normally. The residents shall be responsible for the maintenance of the facilities and equipment that are added or changed by themselves after acceptance.
7. For quality problems caused by improper use or unauthorized change of structure, equipment, pipeline position and improper decoration by residents, the Company will not assume warranty responsibility; If the quality of the house is damaged or other users lose, the responsible person shall bear the corresponding responsibility.
8. After residents move in, the company will directly or entrust the property management company to promise to give a reply within 30 days and properly handle letters, visits and complaints about residential quality. If the residential quality is still controversial, it may apply to the Urban Construction Engineering Quality Association where the residential is located for appraisal or bring a civil lawsuit to the people's court.
Nine, this guarantee is provided when the house is delivered for use, as an annex to the commercial housing sales contract, which has the same legal effect as the contract.
Guarantor (official seal):
Legal representative:
Company address:
Postal code:
Relevant personnel:
Contact telephone number:
Date:
Property management company:
Address:
Relevant personnel:
Contact telephone number:
Residential quality guarantee 2 Our company makes the following quality guarantee and commitment to the residential building with the building area of square meters that you purchased with the number. Xi city (county) road:
1. The house passed the completion acceptance organized by the Municipal Construction Committee on, and the procedures for building the city are complete. Qualification certificate number: construction project planning permit number: The construction permit number is: The registration number of completion acceptance record is: Pre-sale permit number is:
Second, residential projects are subject to quality supervision. In the process of construction, the construction is always carried out in accordance with the relevant national norms, regulations, quality standards and design requirements.
3. From the date of delivery, our company will undertake the maintenance responsibility of the following items (see the attached table) free of charge under the normal use of residents, and be responsible for completing the maintenance within the promised period.
4. After the acceptance of the commercial house is completed, the date when the household receives the key is the delivery date of the commercial house and the signing date of this guarantee, and the residential warranty is calculated from this date. If users find quality problems during use, they can call our company directly or fill in the attached pages carefully? Commercial housing quality feedback form? Send it to our company. Quality problems caused by residents' use or improper home decoration, irresistible natural disasters and other reasons are not covered by the company's warranty.
5. Our company will return a house or replace any dangerous building whose foundation and main structure are unqualified and can't be repaired by professional departments with qualifications above the provincial level.
6. After the residents move in, the company will directly (or entrust the property management company) reply in time and properly handle the letters, visits and complaints about the housing quality. If you are not satisfied with the work of our service staff, you can complain to our company and we will deal with it in time.
Seven, such as the company's reply or dispute handling, all related to the quality of residential projects, according to the relevant provisions of the "Regulations on Quality Management of Construction Projects" of the State Council and the "Measures for Quality Assurance of Housing Construction Projects" of the Ministry of Construction, apply to the municipal construction project quality supervision station for coordination; Any problems involving outdoor residential facilities can be applied to the local construction administrative department for coordination according to the State Council's "Regulations on Urban Real Estate Development and Management" and other relevant regulations. Ding still has objections to the transfer and applies to the local arbitration commission for arbitration.
Residential quality guarantee 3 In order to safeguard the rights and interests of housing consumers, strengthen the quality management of commercial housing and ensure the quality and level of after-sales service of commercial housing, the development company made the following commitments to the residential building project developed and constructed by our unit:
First, the engineering quality warranty level is qualified.
Second, the project quality warranty scope, warranty period.
Under normal use conditions, the warranty period of housing construction projects is:
(a) the basic project and the main structure project are the reasonable service life of the project specified in the design documents.
(2) 5 years for roofing waterproof works, toilets, rooms and external walls with waterproof requirements.
(3) The heating and cooling system consists of two heating periods and cooling periods.
(four) the installation of electrical pipelines, water supply and drainage pipelines and equipment is 2 years.
(five) the renovation project is 2 years.
(6) Doors and windows are 1 year.
(seven) the ground, floor empty drum cracking, large area of sand for 2 years.
(8) Sanitary wares, fittings, water supply valves and faucets 1 year.
(9) Lamps, switches and sockets are 1 year.
(ten) the warranty period of other parts shall be agreed by the real estate development enterprise and the user.
Third, quality warranty responsibility.
(1) The items and contents promised by our company shall be guaranteed within seven days after receiving the warranty notice from users.
(2) When an accident requires emergency repair (such as running water, air leakage of heating, gas leakage, power failure caused by electrical appliances and equipment failure, etc.). ), the company will immediately arrive at the scene of the accident to organize contractors or property management departments to carry out emergency repairs. For accidents not caused by construction quality, the repair cost shall be borne by the company or the person responsible for the accident.
(3) The quality of foundation and main structure shall be guaranteed within the reasonable use period or warranty period of the project stipulated by the state. In case of personal or property damage caused by quality problems, the Company shall be liable for damages.
(four) due to the untimely warranty, resulting in new personal and property damage, the responsible party is responsible for compensation.
(5) Matters not covered in the residential quality guarantee shall be implemented in accordance with relevant national laws and regulations.
(six) the following circumstances do not belong to the scope of quality assurance:
1. Quality defects caused by improper use or third-party reasons.
2. Quality defects caused by force majeure.
3. Decoration works such as structures, facilities, pipelines and line equipment added or modified by users themselves.
One copy (set) of quality guarantee for each household.
Person in charge of company or property maintenance, maintenance telephone number
Construction (Development) Unit (Seal):
Legal representative (signature):
date month year
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