What does property management do?

Generally speaking, the property management company has been stationed before the developer has built the house. For the old community, if there may be no property management company before, it can also be introduced through appropriate transformation. In short, a property management company is a company that manages completed properties.

Generally speaking, developers and property management companies are two completely different companies. Some developers have their own property management companies, such as the well-known Vanke in China. After the development of real estate, it is directly handed over to the subordinate property company for management. With the marketization and the gradual standardization of national laws and regulations, the phenomenon that developers directly hand over to subordinate property companies will gradually decrease. Generally, public bidding is needed to determine which property company will manage it.

There are specialized property management companies, and now specialized property management companies are getting larger and larger, with standardized management and great competitiveness, as well as companies specializing in property consultants and so on.

Property management usually includes two major contents: daily management and special services.

Daily management is economic management and service, including the following contents:

Daily maintenance, cleaning and greening, security, fire protection, daily maintenance, collection of various fees, custody and use of management funds, coordination of social relations in all aspects, and handling of interpersonal relations within the property.

Special service refers to providing various special services according to the needs of owners and households, usually paid. For example, delivering milk to newspapers, taking care of the elderly, patients and children, booking tickets, purchasing, home delivery and so on.

Property management companies can also use some properties to diversify their operations, increase their income, supplement their management funds, and reduce the burden on owners and tenants.

Property management usually includes two major contents: daily management and special services.

Current management

Daily management is economic management and service, including the following contents:

Daily maintenance

Mechanical and electrical equipment, water supply, power supply system and * * * facilities supporting the property should be maintained regularly to maintain good working conditions and prolong the service life of the equipment.

Cleaning and greening

For a residential district, cleaning and greening can create a good and comfortable working and living environment for owners and residents, and cultivate people's awareness of being close to nature, loving nature and life.

guard

In real life, everyone wants to feel safe. Property management should do a good job in safety, eliminate unsafe factors in the bud, so that owners and users have no worries and ensure the safety of people's lives and property.

Fire fighting work

Property management should attach great importance to fire fighting, ensure that fire fighting equipment is in a good standby state, and train an amateur fire brigade to respond immediately in case of fire. In addition, it is necessary to improve the awareness of fire prevention and self-help of owners and users.

Daily maintenance

There will be many problems in the use of the property. In order to facilitate the owners and users, it is necessary to have a full-time maintenance team to deal with all kinds of minor repairs and urgent repairs in time.

Collect various fees, keep and use management funds.

Regularly collect management fees, prepare budgets, income and expenditure accounts, and publish them regularly for the supervision of owners and users.

Coordinate all aspects of social relations.

Property management companies should keep in touch with police stations and neighborhood committees and coordinate their work. The management company should also communicate with various government departments related to property, such as water supply, power supply, gas, telecommunications and municipal administration. , so that all situations can cooperate with relevant departments and be resolved as soon as possible.

Handle the interpersonal relationship within the property.

Large-scale properties are occupied by owners and users of various occupations and personalities. Property management companies can provide communication opportunities for owners and users, deepen understanding and reduce disputes and disputes by carrying out networking activities.

Special purpose

Special service refers to providing various special services according to the needs of owners and households, usually paid. For example, delivering milk to newspapers, taking care of the elderly, patients and children, booking tickets, purchasing, home delivery and so on.

Property management companies can also use some properties to diversify their operations, increase their income, supplement their management funds, and reduce the burden on owners and tenants.

1) Basic concepts of property management

Broadly speaking, property and real estate are the same concept, which refers to buildings and their ancillary equipment, facilities and related sites. However, from the perspective of property management, property refers to all kinds of buildings and their ancillary equipment, supporting facilities and related venues that are being used or can be put into use. According to the nature of ownership, property can be divided into public property (government office buildings, public schools, hospitals, etc. ) and non-public property (production, office and residence property of enterprises, institutions and individuals); According to the form of possession, it can be divided into self-use property and rental property; According to the nature of use, it can be divided into commercial property, residential property, industrial property and special purpose property. From the form of existence, the property can be a complex (such as a residential area), a single building (such as a residential building) or a unit (such as a residential unit), and the scope of the property is usually defined in the form of property rights.

The so-called property management means that the property management enterprise is entrusted by the owner to manage the property by means of commercial operation, providing efficient, high-quality and economical services for the owner and lessee, and maximizing the economic value and use value of the property.

(B), the basic principles of property management

Principle of power definition

Owner first principle

Unified management principle

Principle of economic rationality

Principle of specialized service

Principle of clear rights and responsibilities

Advanced management principles

Principle of fair competition

(3), the goal of property management

The management of property by enterprises and management is to overcome the disadvantages of the old system and maximize the unity of social, economic and environmental benefits of property. Specifically, it should achieve the following objectives:

Create a safe, comfortable and harmonious living environment;

Give full play to the maximum use value of the property;

Try to preserve and increase the value of the property.

(iv) Organizations involved in property management

1. Owners' meeting

The owner refers to the owner of the house and related facilities in the property. The owners' meeting is composed of the owners in the property.

According to the relevant regulations, only more than half of the owners with voting rights can attend the owners' meeting. The owner may entrust an agent to attend the owners' meeting, and the owner under the age of 18 shall be represented by his legal representative.

The functions and powers of the owners' congress include:

Elect and recall members of the Central Military Commission.

Supervise the work of the management committee.

Listen to and consider the work report of the Central Military Commission.

Decide on major issues involving the interests of the owners.

Amend the owners' convention.

Change and cancel inappropriate decisions of the Central Military Commission.

Approve the constitution of the Central Military Commission.

2. Management Committee

CMC is the abbreviation of Property Management Committee, which is composed of representatives elected by property owners and users under the guidance of real estate administrative departments to represent and safeguard the legitimate rights and interests of property owners and users.

3. Property management company

Entrusted by the property management committee and the real estate property owner, the property management enterprise undertakes the property management of residential quarters.