The elevator card stopped and the property fee was not paid.

Legal analysis: the property service is not in place, the owner refuses to pay the property fee, and the communication between the two parties is in an infinite loop. Subsequently, the reporter went to the property management office of Jiangyan District Housing and Construction Bureau. The staff of the property management department said that the first thing is that the property service is not in place, but it is also wrong for the owner to refuse to pay the property fee. Owners' representatives, developers and property management companies should be invited to mediate as soon as possible to improve the service quality of property management companies and satisfy the owners as much as possible.

Legal basis: Article 41 of the Regulations on Property Management, the owner shall pay the property service fee according to the agreement in the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement. Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.