If you are not satisfied with the service provided by the property management company, can you refuse to pay the property management fee?

Need to analyze the specific situation.

Because the property service is provided for all owners and all aspects of the whole region, it is public and holistic, involving the public interests of all owners and the whole community, and it is inseparable and dependent in utility.

If the owner refuses to pay the property fee because of the local defects in the services provided by the property management company (for example, some garbage is not cleaned up in time, and the lighting in public areas is damaged, etc.). ), which will lead to the owner's personal income is far less than the losses caused to the property management company and most owners, so the property fee cannot be refused on the grounds that there are local defects in the property service.

However, if there are major defects in the property service, the property fee can be appropriately reduced or exempted;

The owner may require the property management company to compensate for the losses caused by the defects in property services.

For example:

If the property is not maintained in time after the access control is damaged, there is no security room, no security patrol, or the property of the owner is stolen despite the video surveillance, it can be considered that the property management is obviously not in place in terms of the owner's safety, which is a major defect, and the property fee can be reduced or exempted.