Research on Outsourcing Project Management of Property Management Enterprises

Refer to Property Management/6/6/4435.html.

Advantages of business outsourcing

In the early days, the electromechanical, greening, security and cleaning of property management companies were basically completed by the teams formed by the property management companies themselves, which was mainly determined by the social conditions at that time. In the early days of the development of property management, it did play a positive role in improving people's living and working environment. However, with the continuous progress of society, the level of urban development is getting higher and higher, the division of urban functions will become more and more detailed, and the requirements for daily management and maintenance of property will become higher and higher. The role of property companies will inevitably change, and property companies will play more roles in organizing, scheduling, integrating and allocating resources. If the property management company blindly pursues small and comprehensive, and excessively purchases all kinds of professional equipment and related professionals, it will greatly increase the management cost and its own burden, and these equipment can not give full play to its potential use value, resulting in a lot of waste of resources. If we outsource some business and organize professional companies to serve the owners, these contradictions can be greatly avoided.

1. Costs can be reduced by outsourcing. Due to the high efficiency brought by specialized division of labor, many professional service enterprises have more effective resources and organizations in the professional field than property management companies. By undertaking a large number of characteristic services and operating on a large scale, these companies can achieve much higher operating efficiency than a single property management company, thus providing quality and cheap services for property management companies and helping them reduce costs. At present, most property management companies in China still adopt the "small but comprehensive" model. If they want to meet the needs of various services, they must cooperate with various professionals, otherwise they will not meet the service requirements. However, in the case of sufficient professional talents, the amount of various professional tasks is relatively insufficient, which is easy to form cost pressure. By outsourcing, only a few maintenance personnel are needed for daily work, and the management cost is greatly reduced. Outsourcing special business helps property management companies to save investment in fixed assets. In financial management, it is usually easier to control costs by paying cash for fixed contracts than by establishing an internal cost center for budget management. Therefore, outsourcing can effectively reduce costs and increase the profits of enterprises.

2. Outsourcing can improve service quality. Professional companies give full play to the advantages of resources, scale and technology to improve product quality and service quality. Professional companies have fully demonstrated their professional advantages because of their relatively single and dedicated business. For example, a professional house maintenance company can make a detailed maintenance plan scientifically and standardly, achieve the expected maintenance effect, and greatly reduce the workload of property management companies; Professional security companies have systematic management methods and training methods for security. At the same time, according to the needs of public security today, they will make great efforts in technical defense and civil air defense, and operate according to standardized modern management methods, which will greatly strengthen the public security defense ability of the community (building) and improve the comfort and security of the majority of owners.

3. Outsourcing can supplement the shortage of talents and increase service items. The diversity of social thoughts and the difference of owners' living environment lead to the complexity and difference of owners' needs. Diversified service demands put forward higher requirements for property management, but in fact, the service capacity of property companies is limited. Relying on the service products produced by the enterprise itself and the existing personnel of the enterprise can not fully meet the requirements of the owner, nor can it tap the service needs of the owner. Even if it is dug, it can't provide corresponding services in time. This contradiction cannot be solved under the "small but comprehensive" management mode, and such problems can only be solved through business outsourcing.

4. Outsourcing makes management relatively simple. Through special business outsourcing, property management companies have gradually separated from complicated professional affairs and become organizers, supervisors and coordinators of property management. Property companies no longer provide tangible services for owners, but provide indirect services and humanistic services, and organize the implementation of social professional service resources to provide services for owners. In this way, the functions of the property management company become more single, the organizational structure is more simplified, the establishment is greatly reduced, and the employees are more professional. For example, the property company where the author works, the original cleaning is the responsibility of the cleaning team established by the company itself. Later, after outsourcing to a professional cleaning company, the number of staff was reduced by more than 50 people, leaving only one administrator responsible for inspection and supervision, and the company also reduced a lot of tedious daily affairs.

Outsourcing to professional companies will make the service content tend to the extreme and minimize the cost, so that consumers, property companies and professional companies will all become winners. At the same time, through outsourcing, property management companies can stand between professional companies and consumers and make an objective evaluation of services. Benign interaction and evaluation mechanism will make the service more perfect, and the biggest beneficiary is consumers.

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