What are the rules for the declaration and maintenance of residential properties?

If there is no agreement or unclear agreement in the contract, the following provisions shall apply:

(1) The entrusted property management enterprise shall announce the maintenance point and time to the owners and users, or directly go to the maintenance point for maintenance.

(2) Repair projects submitted by owners and users are divided into urgent repair projects and general projects. The property management enterprise shall, within 24 days after receiving the urgent repair report, repair it; If you receive a maintenance request for a general project, you should repair it within 72 days. If the property management enterprise fails to maintain on time and causes losses to the owners and users, it shall be liable for compensation.

1) Urgent repair projects are divided into:

A, * * * part of the property, * * * equipment and public * * * facilities are damaged and dangerous;

B, indoor line failure caused by power failure and leakage;

C, due to the pump failure, the water pipe of the water intake platform burst, the water supply was stopped, and the faucet was seriously leaking;

D, downspout, downspout blockage and water pan leakage;

E, elevator failure, can't normal operation;

F, floor, escalator pedal fracture and balcony, balcony, escalator and other handrails loose damage;

G. Others are dangerous emergency repair projects.

2) General projects are divided into:

A, all kinds of steel windows and wooden windows are damaged;

B, water sanitation equipment parts damaged;

C, roof leakage;

d、

(3) If the original self-use equipment of the owner's self-use parts is damaged, the owner may report to the property management enterprise or other maintenance unit within the property management area. Apply to the property management company for maintenance, and the property management company shall not refuse maintenance.

(4) After being approved and signed by the repairer, the fees shall be charged according to regulations; In addition, the parts used in 500 yuan above * * * shall be repaired after being approved by the owner team.

(5) The quality warranty system is implemented for the property maintenance project, and the warranty period is generally three months. The completion of the restoration project requires the owner's acceptance and signature. Among them, the completion of the dredging project is based on the smooth flow of water, and the next rain of the leakage project is the acceptance standard. Maintenance caused by maintenance quality shall not be charged again.