What are the responsibilities of property management personnel?

1, under the leadership of the manager of the property management department, specifically exercise the functions of management, supervision and coordination of services.

2, responsible for the management of the company's cleaning, greening, public security, maintenance, reception, return visits and other services.

3, a comprehensive grasp of the use of public facilities and equipment in the region.

4. Coordinate the director to send documents related to property management.

5. Attend the regular meeting of the department chaired by the director, summarize the work of the current month and make plans for the next month.

6. Be responsible for finding unqualified service items in the operation, tracking and verifying them, and handling complaints from operators.

7. Collect valuable property information and make suggestions to promote the development of the company's property management.

8. Be responsible for the reception of the company's business households, and be dignified in appearance, kind in attitude, warm and generous, quick in response and steady in handling affairs.

Extended data:

Owners enjoy the following rights in property management activities:

(a) in accordance with the provisions of the realty service contract, accept the services provided by the realty service enterprise;

(two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management;

(three) put forward suggestions on formulating and amending the management statute and the rules of procedure of the owners' congress;

(four) to participate in the owners' meeting and exercise the right to vote;

(five) to elect members of the owners' committee and enjoy the right to be elected;

(six) to supervise the work of the owners' committee;

(seven) to supervise the realty service enterprise to perform the realty service contract;

(eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites;

(nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds).

(ten) other rights stipulated by laws and regulations.

Baidu Encyclopedia-Property Management Regulations