Organizational structure of property management company (understand the function and hierarchical structure of property management system)

Property management company is a professional service enterprise, whose main function is to provide property management and maintenance services for owners. In order to achieve this goal effectively, property companies need to establish a complete organizational structure, including functions and hierarchical structure. Let's take a look at the organizational structure of the property management company.

Functional structure

The functional structure of the property management company mainly includes the following functional departments:

1. administration department: mainly responsible for the daily administration of the company, including personnel management, financial management, office management, etc.

2. Customer Service Department: mainly responsible for communication and coordination with the owners, including receiving visiting owners, handling complaints from owners and arranging maintenance.

3. Security Department: mainly responsible for the security management of the community, including patrol, access control management, security inspection, etc.

4. Greening Department: mainly responsible for the greening and environmental sanitation management of the community, including tree planting, pruning and cleaning.

5. Maintenance Department: mainly responsible for the maintenance and repair of facilities in the community, including water and electricity maintenance, air conditioning maintenance, elevator maintenance, etc.

hierarchy configuration

The hierarchical structure of property companies mainly includes the following levels:

1. general manager: responsible for the overall management and decision-making of the company.

2. Department Manager: responsible for the management and coordination of various functional departments.

3. Monitor/supervisor: responsible for managing and coordinating all work teams.

4. Employees: responsible for performing various specific tasks.

operation sequence/order

The operation steps of the property management company mainly include the following steps:

1. Accept the entrustment of the owner: the property management company needs to accept the entrustment of the owner and become the property management service provider of the community.

2. Determine the functional structure: The property management company needs to determine its own functional structure according to the actual situation of the community, including administrative department, customer service department, security department, greening department and maintenance department.

3. Determine the hierarchy: The property management company needs to determine its own hierarchy, including general manager, department manager, monitor/supervisor and employees.

4. Assigning tasks: Property management companies need to reasonably assign tasks according to their functions and hierarchical structure, so as to ensure the orderly work of all departments and posts.

5. Supervision and implementation: Property management companies need to supervise and inspect all work tasks to ensure work quality and efficiency.

final result

The above is the organizational structure of the property management company, including functions and hierarchical structure. Property companies need to reasonably determine their own organizational structure according to the actual situation and work in strict accordance with the operating steps in order to provide quality property management and maintenance services for owners.