How to write personal outstanding deeds of property customer service?

Personal outstanding deeds of property customer service are as follows:

Looking back on my work in the past 20-20 years, with the support and help of the company leaders and colleagues, I have been strict with myself and completed my work well according to the company's requirements. Through years of study and work, there has been a new breakthrough in working methods and great changes have taken place in working methods. The work in the past few years is summarized as follows:

Daily work of customer service department

Customer service is a brand-new field of work for me. As a worker dealing with customer relations, I clearly realize that the work of customer service department is the hub of the whole company, which connects the connecting link between the preceding and the following, communicates the inside and outside, coordinates the left and right, and contacts all directions, and is the center to promote all work towards the established goals.

There are many things to do, such as document processing, file management, document approval, accepting customer complaints, checking out and handing over the house. In the face of a large number of complicated and trivial daily work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handling various affairs, and strived to be comprehensive, accurate and moderate, avoiding omissions and mistakes. So far, we have basically achieved all our goals.

What are the job contents of property customer service?

Legal analysis

The main work of property customer service is as follows: 1, responsible for the issuance of property management fee notice and the collection of fees;

2, responsible for collecting user information within the jurisdiction, do a good job in the management of user files;

3, responsible for the company's service hotline on duty, and collect all the records of the hotline, record the maintenance and service quality, and be responsible for contacting the owners and residents;

4. Responsible for handling letters, visits and complaints from owners and residents, and timely reply, follow-up and inspection;

5, responsible for the owner, household satisfaction survey, do a good job of statistical analysis of all kinds of data about the owner, household satisfaction survey;

6 responsible for the publicity and investigation of the owners and tenants within the jurisdiction;

7, on-site management of various activities held within the jurisdiction;

8. Supervise and manage public facilities, fire-fighting facilities, environmental sanitation and advertising posters inside and outside the jurisdiction;

9, responsible for the supervision and management of users in and out of the goods;

10, implement the company's management rules and regulations.