Job Recruitment Website - Property management - How to solve the problem of kicking the owners out of the group of owners?

How to solve the problem of kicking the owners out of the group of owners?

Coordinate privately. Although the WeChat group was established by the property company and managed by the staff of the property company, the establishment of the WeChat group is not the content stipulated in the property service contract, nor is it a legal way for the property company to formally accept the complaints from the owners. In essence, it is based on civil autonomy in some social relations. Whether you can enter or stay in a specific WeChat group depends on the rules of group autonomy and the wishes of group managers. It belongs to the autonomy of WeChat group members and does not belong to the scope of civil litigation accepted by the people's court.

From the nature of WeChat group, WeChat group is a communication platform established by citizens through the network based on certain social relations. Managers of WeChat group have the right to choose their own members. Joining, quitting, moving out of the group and corresponding management are all independent behaviors among members. These behaviors are the application of WeChat group autonomy rules, and the disputes arising from such behaviors are not within the scope of civil law adjustment.

Judging from the relationship between the behavior of establishing WeChat group and the property service contract, it is a way for property companies to establish "property service group" to strengthen communication with owners and improve service quality. However, the establishment of WeChat group is not based on the mandatory provisions of the law. The establishment and corresponding management of WeChat group is not the legal obligation of the property company, nor is it stipulated in the property service contract in this case, and it does not belong to the scope of property services. Therefore, the establishment of WeChat group has no essential relationship with property services, and whether or not to enter WeChat group has no practical influence on the rights enjoyed by the owners under the property services contract. Judging from the property service contract, whether the owner can enjoy the convenience of submitting the property service demand mainly depends on whether the way for the property company to accept the owner's demand is smooth.

Legal basis:

property management regulations

Twenty-first in the owners' meeting, the owners' meeting to hire a property service enterprise, the construction unit to hire a property service enterprise, it shall sign a written preliminary property service contract.

Article 22 The construction unit shall formulate a temporary management agreement before selling the property, and make an agreement on the use, maintenance and management of the property, the interests of the owner, the obligations that the owner should perform, and the responsibilities that the owner should bear if he violates the temporary management agreement. The temporary management regulations formulated by the construction unit shall not infringe upon the legitimate rights and interests of property buyers.

Twenty-third the construction unit shall express the temporary management agreement to the property buyer before the property is sold, and explain it. When signing a property sales contract with the construction unit, the property buyer shall make a written commitment to abide by the temporary management agreement.

Article 24 The State encourages construction units to select and employ property service enterprises through bidding in accordance with the principle of separating real estate development from property management. The construction unit of residential property shall select the realty service enterprise through bidding; If the number of bidders is less than three or the residential scale is small, with the approval of the real estate administrative department of the district or county people's government where the property is located, the property service enterprise may be selected by agreement.