Job Recruitment Website - Property management - What should I do if the residential property service is not good?

What should I do if the residential property service is not good?

1, ask for the property manager. If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy.

2. Find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.

3. Find the housing management department. The housing management department, namely the Housing Management Bureau, is generally responsible for the policy transformation and supervision of housing security, construction, system reform, market supervision, property management and housing management. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

4. find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, supervise the management and operation of property management companies, and accept complaints from the owners.

Process of renewing property management service contract

1. The property management company shall, three months before the termination of the original property management service contract, apply to the community industry committee for renewal, and submit the draft renewal contract.

2. Within 30 days after receiving the application for renewal from the property company, the owners' committee will hold a meeting of owners to discuss and vote whether to continue to sign the contract with the current property service enterprise.

3. After the owners' congress votes to agree to renew the contract, the industry committee shall submit the draft text of the realty service agreement to the owners' congress for deliberation (or solicit the opinions of the owners after publicity).

4. After the realty service agreement is reviewed and approved by the owners' meeting, the industry committee will notify the realty service enterprise to sign the contract.

5. After the signing of the realty service agreement, the realty company shall submit the original agreement to the local housing management department for filing the realty contract.