What is the position of backstage customer service?

Question 1: What is the job of the customer service background? Maintain customer relationship, handle customer certificate procedures, manage internal materials and manage on-site office environment, so as to lay a foundation for promoting sales and withdrawing funds. Anyway, it's a little complicated.

Question 2: What's the difference between backstage and logistics? Back office is the work of sorting out information, managing and distributing office supplies and running errands sporadically.

Logistics is the work of the property department (dormitory, canteen, sanitation, heating, odd jobs)

Question 3: What do the administrative backstage and the customer backstage do respectively? General office work, if subdivided, can be divided into administrative work and clerical work, which is almost the work of a secretary. Paperwork is responsible for writing things, such as writing leaders' speeches and sorting out and summarizing materials. Administrative office work, such as arranging the working hours of leaders, managing finances and assisting in leading administrative work. It is more suitable for customers' office work and does not need to run business. It is mainly responsible for sorting out and collecting customer information.

Question 4: What does the customer service office of 4:Qunar.com do? 10 points, I am the customer service in Qunar.com.

Question 5: What is logistics? What is this? Is the position important? Background work is to understand the overall situation, communicate from top to bottom and provide comprehensive services. It is necessary to participate in "government affairs" and manage "affairs" well. How to deal with the relationship between back office and leaders, back office and colleagues is the first link to be a qualified back office and play the role of staff assistant.

The first is the relationship between the backstage and the leader. We should solve the problem of self-positioning and avoid two extremes. We should not only overcome the "blind obedience" of obeying orders, ignoring questions and weakening the role of staff, but also avoid expressing opinions on details, thinking that this is "ultra vires" to give full play to the role of staff. Therefore, if you want to be a good staff officer, you must put yourself in a correct position, base yourself on your duties, be active and not exceed your authority, and obey without being negative. This is the best angle and proper position for the backstage to play the role of staff assistant.

The second is the relationship between back office and comrades. Doing a good job in logistics support and serving comrades enthusiastically is not only the duty of back office, but also the premise and foundation of being a good staff officer. Because if we can't handle the relationship between the office staff and the comrades well and win the trust and support of the comrades, it will be difficult for the office staff to master all kinds of information and lead the "database". Therefore, only by starting from ourselves, thinking for classmates everywhere, actively uniting and cooperating with classmates, and establishing a harmonious partnership with comrades, can the back office get the respect and help of comrades and realize a virtuous circle of work.

Question 6: What is the position of Haier's customer service office? Clerk!

Question 7: What is the position of customer service renewal? Is it in the field or in the office? Is it easy to do? The renewal of customer service should be in the insurance industry, which belongs to the business position! !

Some customers' insurance period has expired, but you can call them to renew their insurance! Instead of sitting in the office, I have to go out for a run. Some customers may not renew their insurance, so you have to renew their insurance with your eloquence. Some customers don't want to be insured, so you have to convince them to be insured! If it is a customer service renewal in the insurance industry, it is recommended to be cautious without business ability!

Question 8: What does the insurance company do in the background? All functional departments of insurance companies have comprehensive backstage work. I don't know which department you are talking about. But without exception, they are all engaged in "comprehensive" affairs. Don't you understand? You should understand the handyman. The comprehensive back office is the logistics support personnel of each department. Its main function is to send and receive the documents of each department, and to deal with things outside the specific functions of each department, that is, things outside the scope of responsibilities of other specific functions of the department. If you want to do it, you must do things within the scope of responsibilities. So is this position promising? I can tell you responsibly that this is a promising job. As long as you put your heart into it, you will stand out more easily than others! Don't think I am being sarcastic. In fact, all walks of life have such problems. Professionals are not hard to find, but comprehensive talents is a scarce resource. If you are engaged in a comprehensive position, it seems that you can't enter the company's business core system, but you must be familiar with and understand the rules and regulations of the department and even the company, and skillfully handle the relations within and between departments. To be a comprehensive backstage, you have to think more, know more and know more than others. If the leader is compared to CPU, you are the hard disk and memory, the think tank and secretary of the leader, so you can get in touch with what is closest to the leader's wishes, but it all depends on whether you do it with your heart or not. Generally speaking, when a new enterprise leader takes office, the first thing to be solved is the comprehensive post. You must find a caring person who can handle affairs and knows how to handle affairs. If you can do it, your future is far greater than those so-called professionals in professional and technical positions. On the other hand, if your leader fails, you will also fail with him, which is also the sorrow of the comprehensive post. Judging from your situation, the new insurance company is not insured. Since 2000, the China Insurance Regulatory Commission, the China Securities Regulatory Commission and the China Banking Regulatory Commission have jointly rectified the financial order, and the banking and securities industries have basically achieved their goals. The focus of the rectification in the past two years is the disorderly competition in the insurance industry. Therefore, if it is a newly established insurance company, it must be carefully considered. The turnover rate of the new insurance company was as high as 90% in the first two years, and the people prepared after three years were basically gone. So if you want to be stable, I suggest you work as a clerk in that Japanese conference company, and then slowly find a good opportunity; If you want to take advantage of being young, energetic and enterprising, the insurance company might as well consider it, but you should be fully prepared. That road will lead to success, and the key is whether you are ready to overcome the difficulties.

Question 9: What does Huawei's back-office support post do? 1. The main work of Huawei's background support post is as follows:

1, looking for potential customers and establishing prospective customer information;

2. Track customer needs, make plans, and complete contract negotiation and contract formulation;

3. Complete the business indicators specified by the marketing center;

4. Responsible for maintaining the relationship between the intermediary and the customer;

5, guide the supervision service personnel to complete the follow-up service related work;

6. Other work arranged by the department.

Second, Huawei back office support job requirements:

1, college degree or above, major in marketing is preferred;

2. Good language skills, good communication skills and strong teamwork skills;

3. Be able to maintain a high degree of work enthusiasm and actively expand business;

4. Be able to skillfully use office software.

Question 10: What positions do insurance companies have in the background? Is there anyone who works in an insurance company? Come and answer. Thank you. There's a lot of work backstage. If you are in a prefecture-level city, it is generally called a central branch company. The administrative structure includes the general manager, deputy general manager, assistant to the general manager and life insurance department (if the life insurance department is large, it can be separated from the training department), including life insurance manager, management, planning, supervision and lecturer. The operation department includes manager's preliminary examination, scanning, security, underwriting, compensation and customer service. The finance department includes finance section chief, accountant, cashier budget, etc. The administrative personnel department includes managers, clerks and logistics drivers, and the subsidiaries of the branch include marketing managers in cities or other counties. In addition, there are the Group Insurance Department, the Health Insurance Department, the Bank Insurance Department and the Renewal Service Department. Most insurance companies are mainly marketing teams, so individual insurance preparation has certain advantages, but it is more challenging and has higher work income. Other support departments have relatively less work pressure and average income.