Property greening training course

1. Abide by national policies, laws and regulations, abide by the code of conduct and ethics of Changchun citizens, and abide by the company's rules and regulations.

2, according to the requirements of the personnel department truthfully fill in various forms, provide valid documents, and shall not conceal or forge.

3. Accept business guidance, various trainings and assessments according to the requirements of the company's training system.

4. Obey the leadership, obey the command, unite colleagues, help each other, and complete all tasks on time and with good quality.

5. Strictly abide by labor discipline, work according to quality standards, and prohibit irrelevant personnel from staying in the workplace.

6. Pay attention to social morality and professional ethics, strictly observe company secrets, be honest and upright, and safeguard collective interests and company reputation.

7. Take good care of public property and public facilities, and consciously maintain and maintain environmental sanitation.

8. Work diligently, save water and electricity, and put an end to all waste.

9. Dress neatly, be full of energy, treat people warmly, and use civilized language.

10, care about the enterprise, take the initiative to put forward reasonable suggestions, carry forward the entrepreneurial spirit and make contributions to the enterprise.

Second, the work attitude

1. Obey the leader: obey the work arrangement and deployment of superiors to the letter.

2. Be strict with your duties: stick to your post and don't leave your post, escape from your post or sleep at your post without authorization.

3. Honesty: be honest with superiors, colleagues and bosses, and don't do things that are off topic.

4. Unity and cooperation: departments and employees should cooperate with each other, and Qi Xin should work together to solve difficulties.

5. Diligence and efficiency: carry forward the spirit of diligence and practicality, and complete the work with high quality and efficiency.

Third, service attitude.

1. Politeness: This is the most basic attitude of employees towards their hosts and colleagues. They use polite language at all times, with the word "please" on their heads and "thank you" on their mouths.

2. Optimism: receive the owner with an optimistic attitude.

3. Friendly: "Smile" is the most appropriate way to show friendliness, so you should greet your host with a smile and get along with your colleagues.

4. Enthusiasm: Provide convenient and enthusiastic service for colleagues and owners as much as possible.

5. Patience: Listen to the owner's request carefully and patiently, and try to deal with it without violating the company's regulations.

6. Equality: treat all owners equally, and there should be no distinction between rich and poor.

Fourth, gfd.

1, employees must keep their clothes clean and tidy, dress according to the specified requirements, and wear the work card correctly on the left chest.

Don't wear shorts, vests or slippers in the workplace at any time.

3, leather shoes should be kept clean, bright, no nail ring bottom.

4. Male employees should trim their beards every day, cover their ears and collars, and don't shave their heads; Female employees should comb their hair neatly and don't do weird hairstyles.

5. Face and hands must be kept dry and clean. Female employees are not allowed to wear heavy makeup, avoid using irritating cosmetics, and leave no long nails (no more than 2 mm of fingers) and colored nail polish.

6. Keep your mouth clean before going to work and don't eat smelly food.

Verb (short for verb) behavior

1, behave in a generous and decent manner. When talking to people, look directly at them, and don't glance left and right.

2. In case of monitor or visitor, you should get up immediately to meet him. Please ask the visitor to sit down before you can sit down. When visitors leave, they should get up and walk away.

3. The correct standing posture is: the feet are naturally separated vertically, shoulder-width apart (the weight falls on the feet), the shoulders are flat, the head is straight, the eyes are looking straight ahead, the chest is raised and the abdomen is closed.

4. Pay attention to your walking posture. Walk lightly in the corridor and don't run (except in an emergency).

5. Before entering the office of the superior leader or other departments, you should stand outside the door and tap three times, and you can enter only after you get permission; If the door was closed when you came in, you should close it gently when you left.

6. When entering or leaving the office and elevator, you should take the initiative to step forward to open the door or press the elevator button. Please go with the owner, lady or visitor first.

7. Listen patiently to the inquiries, questions, demands and opinions put forward by the owner or visitors, and answer any questions and answers accurately without violating the confidentiality system (apologize diplomatically if you are uncertain about your answers, contact relevant personnel to answer them, or leave a written record and reply within a limited time).

Six, answer the phone

1. All incoming calls must be answered within three rings.

2. Pick up the receiver and say "Hello, Jintai Property!" , the tone is peaceful.

3. When talking, put one side of the microphone about 5cm below your lips, and try not to use the hands-free key.

4. Make records when necessary and repeat the main points to each other.

Say "goodbye" after the phone call, and don't throw the microphone hard.

6. Don't make personal calls during office hours. In case of emergency, the call time shall not exceed 3 minutes (no voice call).

Space is limited, the article is too long, please consult more, please understand. Inheritance is not only a kind of knowledge, an experience, but also a passion and a pursuit of dreams! -Clean the emergency network.