What are the standard grades of property services?

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1. What are the standard grades of property services?

According to the service level, the property service standard is roughly divided into three levels: 1 level: the property should have more than two management qualification certificates, or have more than three years of management experience in residential quarters, and more than 80% of managers should have employment certificates and college education; Grade II: The property must have a management qualification certificate of Grade III or above, the managers must have more than 2 years of management experience, and more than 70% of the managers must have a property management certificate and a college degree; Level 3: Holding management qualification certificate, the manager must have at least 1 year experience in property management.

Second, how to improve the quality of property services

1, owner's complaint

The property shall immediately and effectively handle the complaints of the owners of residential areas. No matter whether the owner's complaint is reasonable or not, the property staff should be patient and deal with it immediately. The property should take the householder's business as its own business, and immediately and effectively contact relevant staff to solve the householder's problem.

2. Community safety

Property management personnel in residential areas should always do a good job in public security in residential areas, and attach great importance to public security in residential areas. The responsible person must always learn to establish the consciousness of the first responsible person, "be anxious about the owner's urgency", and at the same time start from the details, so as to ensure the family property safety of the community owners.

3. Community greening

The greening management of residential areas should be adapted to local conditions, and relevant property management departments should learn to promote the awareness of owners of residential areas to care for green spaces and homes through publicity and reports. At the same time, we should persist in greening and make unremitting efforts to protect the greening achievements of the community.

Summary: The above is all about the standard level of property service introduced by Bian Xiao for your reference, hoping to bring help to friends in need. Presumably, everyone knows something after reading it! If you want to know more relevant information, please pay more attention to Qijia. It will provide you with more complete, detailed and up-to-date information.

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