Job Recruitment Website - Property management - If you want to complain about residential property, which department should you complain to?
If you want to complain about residential property, which department should you complain to?
According to Article 48 of the Regulations on Property Management, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.
1, you can complain to the property management office of the local real estate administration, which is the competent department of the property industry;
2, do a good job before the complaint. Try not to take the form of oral complaints, and try to submit them in writing;
3. Look at the property management agreement signed between you and the property management company before submission. Where the property management company failed to perform its duties, the evidence should be full and complete.
According to the provisions of Article 76 of the Property Law, owners whose exclusive parts account for more than half of the total building area and more than half of the total number of owners can dismiss the property company with their consent.
Extended data:
Owners enjoy the following rights in property management activities:
(a) in accordance with the provisions of the realty service contract, accept the services provided by the realty service enterprise;
(two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management;
(three) put forward suggestions on formulating and amending the management statute and the rules of procedure of the owners' congress;
(four) to participate in the owners' meeting and exercise the right to vote;
(five) to elect members of the owners' committee and enjoy the right to be elected;
(six) to supervise the work of the owners' committee;
(seven) to supervise the realty service enterprise to perform the realty service contract;
(eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites;
(nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds);
(ten) other rights stipulated by laws and regulations.
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