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High score solution: who is responsible for the maintenance of the property developer when the house leaks?

First, clear responsibilities:

The responsibility for water leakage in public parts lies with the developer, because the waterproof project has a five-year warranty period and is still under warranty. Maintenance responsibility should be the responsibility of the developer! But after repossession, there is no need to deal directly with developers. If you have something, you can directly find the property, and the property has the responsibility to convey relevant matters to the developer.

The damage of interior decoration is also caused by water leakage, and developers are also responsible.

Second, under the current circumstances, developers and properties are shirking their responsibilities. This kind of water leakage should be reported to the developer within one day from the date you report it to the property. Developers should send professional maintenance and construction personnel to the site within three days after receiving the notice, formulate maintenance plans and organize construction and maintenance (I used to do the same when I was doing property in a residential area in Beijing). I don't know which city you are in. )。 The answer now is: terrace maintenance belongs to the developer, and indoor maintenance belongs to the property, which is the handover between the developer and the property. It doesn't matter to you who repairs it, as long as it is repaired.

Three, in the case of mutual rejection of property developers, you can now notify the property and developers by written and telephone recording. Written materials need to be signed by property related personnel, and the name of the person who answers the phone should be asked when recording the phone. Only in this way will the property and developers pay attention to your problem and keep it as evidence to prevent them from playing dumb in court and saying that you didn't tell them.

Four, according to their reply, urge the property related personnel. After all, it rains all night, and it's annoying to live alone. Solving the problem early is the key!

Fifth, you can reflect this matter to the neighborhood Committee and the owners' Committee and seek their help. They also have the responsibility to help you solve these problems, which will attract the attention of property and developers.

Supplement: The developer who gave you the answer is definitely unprofessional and does not understand the relevant laws. Like I said, send them written materials or call them by recording. There must be a professional to receive you and give you a professional answer.

I have been doing real estate for two years. According to my experience and the actual situation you told me, I summarize the above five points, hoping to help you solve the problem!