Annual work summary of property maintenance worker Fan Wen (general 5 articles)

Time flies and the old year is about to pass. After working for one year, it's time to write an annual summary of property maintenance workers. Without summary, there will be no improvement, and the annual summary is just the right time. How does a property maintenance worker write an annual work summary? The following is a model essay on the annual work summary of property maintenance workers (generally 5 articles) carefully compiled by me for your reference, hoping to help friends in need.

Annual Work Summary Model essay of property maintenance worker (5 articles in general) (the first article) At the end of the year and the beginning of the year, I reviewed the hard work of the past year and looked forward to tomorrow and the future under the situation of tight personnel. In the past year, there were gains and losses in the work, but with excellent professional skills, all major tasks were completed beyond the standard. Including water, electricity, facilities and equipment, public areas or internal inspections, emergency repairs, peak electricity consumption and other aspects have shown a strong sense of responsibility. With the approach of the Spring Festival, this department made a timely summary of the work done in this year, and made self-praise and self-criticism. The following is the summary report of the engineering maintenance department in several aspects:

First, work safely, ensure the safety and quality of electricity, water and equipment, and prevent accidents of water, electricity, facilities and equipment.

1. Find and solve problems, and vigorously assist the construction unit arranged by the company to rectify the quality problems of the remaining projects during the warranty period. Especially in hydropower, there are cases of water leakage in rainy days and unstable high-voltage power supply.

2. Due to the change of commercial format, the demand for electricity is gradually increasing, in order to ensure the power supply safety of transformer indoor lines. Evaluate power lines and add or adjust overload lines; Such as 1 2 transformer in the peak period; In order to relieve the pressure on power supply lines and smoothly spend the peak period of electricity consumption from June to September.

3. Legacy: On May 17 this year, Wan Yu Wharf suffered a power outage due to high-voltage external fault of Taohua Substation, which greatly affected the power supply of various formats and caused complaints. For this power outage accident, a detailed written report was made on the hidden dangers of power supply safety. The leaders of the real estate company attach great importance to it. After verification, it is indeed a legacy of power supply. Building construction problems such as roof, negative first floor, whole floor, embedded roof water pipes and leakage of expansion joints have not been completely solved so far. At night, the problem of pre-embedded fastening screws and nuts in the pole of the high pole lamp causes the high pole lamp to swing. Although the hidden danger has been reinforced and solved, it is a quality problem in engineering construction.

4, strict maintenance electrician workflow, other sporadic maintenance projects.

Such as replacing road gates, public lighting lines, night lighting, public facilities, elevator maintenance, such as contactors, corridor lights, voice-activated switches, replacing courtyard lights, spotlights, pole lights, equipment rooms, pump rooms, elevator machine rooms, installing air conditioners, maintaining equipment in power distribution rooms, salvaging sewage pool pumps, and replacing motors and connecting wires. , all staff are not afraid of dirty and tired, overcome. On the issue of electrical debugging, in order not to affect business operation and customer use, we try to arrange the time at night to ensure the normal use of equipment.

5, cooperate with weak current equipment maintenance work:

Such as: replace the telephone line and network cable of the property office; Require relevant units to comprehensively clean and sort out the weak current wells in the building; Cooperate with China Telecom Mobile and China Unicom to install, repair and maintain equipment.

6. Assist the industry to solve some technical problems.

It overcomes the practical difficulties of few people and heavy workload, and the staffing is unscientific and unreasonable. However, in line with the "compulsory course", the course should be done well; Regular maintenance "principle, take every job seriously. Suggestion: In order to deal with the repair business in time, the office customer service is responsible for handling and checking the owner's daily repair report. Receive reports in time and deal with them in time to improve service satisfaction rate.

When the maintenance workload is heavy, more personnel support should be provided in time. For example, this summer, a distribution box of Jiarun Duorunfeng frequently tripped, which seriously affected the normal development of business. After receiving the business call for assistance, after careful on-site investigation, it was finally found out that the reason for the trip was that the owner's electricity consumption was too concentrated and the three-phase electricity load was seriously unbalanced, which led to the single-phase overload trip and needed to be adjusted.

It also requires the format to redistribute and adjust its load, so that its three-phase load tends to be balanced, eliminating potential safety hazards and improving the safety and reliability of format electricity consumption. For example, help to deal with the compensation problem of water pipe explosion and water leakage caused by fish-fearing and Jiarunduo decoration, assist the emergency treatment of hotel elevators at night, and the wiring problem of hotel booster pumps during peak hours.

The second is on-site training and implementation of safety work responsibilities.

1. The goal of safety work lies in technical training. Although the safety work itself does not produce economic benefits, only when the safety work is realized can we talk about economic and social benefits and the company will develop healthily.

Safety management is a systematic work. Compared with employees, professional and technical knowledge needs to be continuously improved to establish an emergency plan for safe emergency repair. In order to improve the comprehensive quality of all employees, their daily maintenance skills and enhance their ability to deal with unexpected accidents; In addition to on-site delivery, help and action, every employee is also required to take the initiative, communicate with each other, learn from each other, learn from each other's strengths, and constantly improve their business knowledge and technical level.

In order to ensure that employees have time for technical exchange and study, we take 1 hour as "technical study" every Friday, and encourage everyone to exchange, discuss, ask questions and answer questions in various ways and introduce their work experience.

Greatly improved the technical level and self-confidence of employees, and further improved the enthusiasm of employees. In the event of a safety accident, the relevant control valves and the corresponding control power supply can be closed at the first time, so as to eliminate the safety accident in time, improve the overall quality and daily maintenance skills of employees, and enhance the ability to deal with unexpected accidents. When an accident happens, try to solve and deal with the problem in the shortest possible time.

2. Carry out patrol inspection, regularly maintain power supply, water supply and mechanical and electrical equipment to keep them in good working condition at any time, make inspection records every day, and archive the inspection results and rectification every month for future reference. In order to solve unexpected accidents, 24-hour duty provides a reliable guarantee for dealing with accidents in the shortest time.

3, strengthen the safety inspection of key parts, as well as the implementation of "one post and two responsibilities", that is, ensure the operation record of power distribution duty and the handling of power distribution accidents, take into account the night scene and normal lighting in public areas, and carry out emergency treatment for some emergencies! Conduct safety assessment and inspection of existing equipment, and rectify problems in time to prevent them before they happen.

We strictly implement the relevant regulations, resolutely ban them and rectify them within a time limit. In order to put an end to accidents, we have truly achieved "promoting rectification through inspection and ensuring safety through rectification". In order to ensure the safety of key parts, key links and key time periods, we pay special attention to the safety inspection of public areas and commercial merchants.

4, who is on duty who is responsible for, strict safety self-inspection and supervision and inspection on duty, found that all kinds of power supply hidden trouble handled in time, no personal, power supply lines and equipment, fire and other accidents throughout the year.

For serious power supply quality defects such as reactive power compensation loss caused by power supply harmonics, a feasibility plan report is being drafted; The work of power distribution duty seems to be easy, but in fact, it requires the power distribution duty personnel to have a high sense of responsibility and power distribution duty experience, so as to ensure that hidden dangers can be dealt with in time and effectively, ensure the normal operation of the system, and provide power guarantee for the normal operation of equipment and formats.

Therefore, every electrician in the engineering maintenance department can abide by the power distribution system, carefully check the equipment, copy all kinds of electric meters on time, and carefully calculate the daily electricity consumption, which provides a reliable basis for the company's electricity consumption analysis and management. At the same time, the power distribution room is the main department that continues to serve the owner and coordinate with the outside world on rest days, holidays and nights, and is responsible for equipment inspection, technical problems related to service formats and coordination services for emergency treatment of various facilities during these times.

Such as: the personnel on duty patrol the fire pump room and sewage discharge; Every night, street lamps, water pump room equipment inspection, elevator maintenance tracking supervision, provide all-day uninterrupted maintenance services, ensure the safe operation of electrical equipment, and create a good business and office environment for businesses. Since June, in order to ensure the safety and quality of electricity consumption during the peak period of high temperature, the power distribution room of the engineering maintenance department has always adhered to the power distribution duty system, promptly eliminated equipment failures, and recorded the meter reading of power supply equipment six times a day to ensure the reliable operation of each circuit.

Third, earnestly carry out daily inspection work.

1. Conduct routine inspection of water and electricity inside and outside the jurisdiction every day, and handle the situation in time if found.

Daily maintenance scheduling exceeds 100 times. At work, we patrol and inspect all the electrical equipment and facilities in the area, and deal with possible hidden dangers in time to ensure their normal operation. Equipment inspection is an important measure to ensure the safe operation and use of electrical equipment and the safety of personnel.

Therefore, every day, a special person will be arranged to inspect the public electrical equipment and facilities within the jurisdiction on time, find out the defects and anomalies of the equipment in time and deal with them in time. Can not be handled in time, timely report, take corresponding measures into the maintenance plan. In daily work, employees regularly repair and maintain electrical equipment according to the maintenance plan, maintenance cycle and equipment operation state, so as to find and eliminate potential equipment hidden dangers and reduce equipment failure rate.

In the off-season maintenance work, due to the heavy maintenance workload and insufficient personnel, it is necessary to take into account the records and operation of the distribution room and participate in the maintenance work, which leads to an increase in the workload of the staff on duty and the staff on duty. But every employee didn't complain, didn't slack off, worked hard, actively participated in the maintenance work, earnestly completed various tasks and filled in various records, which made the off-season maintenance work successfully completed.

2. Cooperate with fire safety inspection. Timely rectification and maintenance of fire shutter, smoke control fan and other hidden dangers.

3. Regularly check the night lighting timing power-off control system, night lighting, mechanical and electrical equipment and public facilities, and make daily inspection records.

This year, more than 50 lighting lamps/KLOC-0 were replaced, and the abnormal situation was adjusted at any time and reported to the leaders. For example, the advertising power consumption of western restaurants, the dredging of sewage wells caused by sewage discharge, and the quality of electricity consumption.

4. Regularly check the water supply and drainage pipe network, timely repair the damaged water supply faucet, fire hydrant and pipeline rupture caused by construction, and put an end to the phenomenon of water dripping, leaking, running and escaping within the jurisdiction.

5, according to the weather forecast in a timely manner to do a good job of power supply lines, grounding devices and outdoor cables and other electrical equipment, outdoor billboards, drainage pipes, etc. Find problems and solve them in time so as to plan ahead.

Four, strict operating procedures, strengthen equipment maintenance, fully cooperate with the maintenance unit debugging and maintenance work.

1, strict brake switching operation system, implementation of safety measures, on-site safety supervision and management. If it is found that the thermostat of No.2 transformer cannot work during maintenance, contact the manufacturer for repair in time; Replace the reactive power compensation switch, capacitor and contactor in time (within the warranty period). At the same time, the low-voltage equipment in the distribution room was fastened and maintained in batches, which eliminated the power supply accident caused by poor contact. Operation of single equipment, power switching, cleaning and maintenance, and equipment acceptance after maintenance.

2. Complete the annual inspection of elevators and escalators, and transform the items that must be rectified in the annual inspection next year. Reduce the annual maintenance and rectification costs.

Five, do a good job, establish water, electricity, facilities and equipment ledger and technical data management.

1. Establish account opening ledger and seal management of business forms; All installed and replaced electric meters should be perfect, the construction records of installing and updating electric meters should be complete, and the removed old meters should be marked and put into storage. Establish an account of the electricity consumption reading of the old electricity meter and the meter number and capacity of the new electricity meter.

2. In daily work, all employees of the engineering maintenance department can strictly abide by the company's rules and regulations, earnestly convey and implement the spirit of the instructions of the property meeting, and complete various tasks. Take seriously the problems and rectification opinions raised in the inspection of the company and the project, and seriously rectify and implement them in combination with the actual situation.

With the help of leaders at all levels, establish water and electricity meter reading records, and implement meter reading records for general water and electricity meters and format water and electricity meters every month; The readings of active and reactive power meters in distribution room and special transformer standardize the filling of various forms and records, which provides an effective and accurate basis for daily work arrangement and analysis of electricity consumption data. Every time the information is registered and filed, it will be kept by the office.

3, completes the power supply equipment maintenance records. Establish a special account for major equipment, and record the maintenance items, models and quantities of replaced equipment and materials, and the operation of the equipment after maintenance.

4. Strictly control the maintenance cost and manage the maintenance materials.

Regularly apply for maintenance material plan, and strictly implement the material warehousing management system; To ensure a certain inventory of commonly used spare parts, and register the outbound materials at the place of use. Do a good job of repairing the old and recycling the waste, repair the replaced parts, repair the old parts by replacing parts or reassembling them, and reduce the use of new parts.

5. In energy management and consumption reduction.

Conduct a thorough investigation of public electrical equipment and facilities within the jurisdiction, find out the methods of energy saving and consumption reduction, formulate energy-saving transformation plans or suggestions for equipment and facilities that need and can be improved, and gradually carry out transformation. For example, the lighting of corridors, halls, elevator halls and stairs in buildings can be divided into daytime lighting and night lighting; On the premise of ensuring the overall lighting demand and complete and orderly shape, the number of lamps used should be reduced as much as possible, such as changing the 25W energy-saving lamp to 5W lighting and changing the lamp row to independent lamps.

Reduce the sharing of public power. Strengthen the inspection of high-power electromechanical equipment to ensure that the motor is in a good prototype state and improve efficiency. Increase the maintenance of control equipment, reduce the number of over-stops of high-power equipment and reduce power consumption. The new format should install prepaid meters to avoid power shortage.

6. Items that have objections to the procurement, such as putting the radiation protection film aside, to further understand the delayed response after verification.

7. Environmental sanitation and equipment sanitation. Divide the public * * * equipment and facilities within the jurisdiction into public * * * responsibility areas and individual responsibility areas, and each responsibility area has a special person in charge. Clean sanitary equipment in public areas regularly. Regularly clean and inspect the area under personal jurisdiction to ensure that the equipment in the power distribution room and equipment room is clean, free from oil pollution and dead angle, and ensure the normal operation of the equipment.

Over the past year, all the staff of the engineering maintenance department have done a lot of work for the company wholeheartedly. Whether in the office or in the field, they can do as required, but some work is still insufficient and can not meet the requirements of the company.

We will make up for the shortcomings in the future work, further improve the ideological quality and personal skills of each employee and make greater contributions to the development of the company.

Annual Work Summary: Model essay of property maintenance worker (total 5 articles) (second article) Time flies, and the year of 20xx is coming to an end. First of all, I would like to thank the company for affirming my work and promoting me to be the head of the property department. During this year, under the correct guidance of the group company and project leaders, and with the close cooperation and unity of all departments, all tasks assigned by the company leaders were successfully completed, ensuring the safe operation of all equipment in the park. We have made some good achievements and contributed to the completion of the company's quality objectives. In order to sum up experience and push the work in 20xx to a new level, the year-end summary of the property maintenance work in 20xx is as follows:

First, complete the daily work

1。 20xx completed about 1495 zero maintenance works in one year, including public areas, owners' maintenance and merchants' maintenance. Get praise and recognition from owners and businesses.

2。 Strengthen on-site management, supervise the decoration units in the residential area to construct according to the rules and regulations of the management office, without affecting the city appearance and safety management of the residential area, and construct the central air conditioning and fire fighting pipes in the shops according to the technical specifications to ensure the normal operation of the central air conditioning system and fire fighting system.

3。 In April, the post responsibilities and workflow were revised again, and on this basis, the work records and equipment operation records were improved, and the post responsibilities were implemented.

4。 Copy the water and electricity meter every month, and cooperate with the finance department to collect monthly water and electricity billing and management fees.

5。 The fire exits in Building A and Building B were rebuilt, and the original ring lights and electronic ballasts were set around 30 yuan. The cost of energy-saving lamps after renovation is about 10 yuan, and the renovation quantity is about 160.

6。 Answer: For the renovation of corridor lights in Building B, the original 36W integrated exhaust lamp cost about one lamp in 35 yuan, and the cost of energy-saving lamps after renovation is about 10 yuan, and the number of renovation units is 325.

7。 Assist in the transformation of the store's electricity capacity-increasing line. (For example, Post Bank, Rural Commercial Bank and Company 202, 2 10, 2 19xx on the second floor)

9。 Noise control of water pump on the first floor of international bank. The vibration and noise in the use of domestic water pump house make many owners in Building A complain that the noise of water pump seriously affects their quality of life. This problem has been solved through the transformation of the environmental protection bureau and the construction unit.

9。 The underground garage entrance and exit exchange project and the open-air parking lot are equipped with sentry boxes and gates. speed bump/hump

10。 During the thunderstorm, timely dredge the garbage in the open ditch pipeline in the community and do a good job in flood discharge and flood control.

1 1。 Follow up the maintenance of the remaining projects in the community Repair cracks, water leaks, doors and windows, etc. )

Second, the building renovation

According to the company's deployment, with the consent of the group company, the property management department successfully completed all the construction tasks assigned by the company, saving costs for the company.

1。 Office decoration, safety management department and property management department on the first floor.

2。 Cement is poured on the pavement at the entrance of underground garage.

3。 Laying barrier-free access at the entrance of sightseeing elevator hall.

4。 The green belt in front of the shops on the first floor was changed to paved with blue bricks.

5。 The lawn next to the post was changed to a gravel road.

Third, the maintenance of equipment and facilities.

At present, the overall situation of community equipment maintenance is still there. All equipment is maintained according to the equipment maintenance instructions, and daily inspection is carried out, and it is in good working condition at present.

1。 Complete the operation, maintenance and cleaning of equipment in Daxia core power distribution room in strict accordance with the requirements of operation and maintenance specifications of power distribution system and with reference to the annual work plan. At the same time, the bus duct in the distribution pipeline shaft of each floor should be maintained regularly.

2。 Update of elevator inspection method. In view of the frequent occurrence of elevator accidents, this paper analyzes and summarizes the phenomena not found in the inspection of the property department, and improves and perfects the original inspection method.

3。 In strict accordance with the fire management regulations, do a good job in the daily management of building fire control facilities, and conduct a comprehensive overhaul, rust prevention and oiling of fire control equipment. Standardize the maintenance of fire control facilities and equipment.

Distribute corresponding record forms to standardize the maintenance of emergency lights and evacuation indication systems. Find defective lamps in time and carry out maintenance to further improve the operation reliability of fire control facilities and equipment.

4。 Maintenance of central air conditioning equipment, monthly cleaning of ceiling cooling tower and chilled water pipeline.

5。 The generator should be maintained once a month. During maintenance, the operation should be started for 15 minutes to ensure rapid power generation in case of power failure.

6。 The domestic water pump room is inspected twice a day to ensure the safe operation of the equipment and create a good living environment for the owner.

7。 Weak current equipment maintenance, comprehensively clean up the weak current tube wells in the building, and cooperate with telecom, mobile, China Unicom and other companies to install, repair and maintain the equipment.

Annual work summary property maintenance worker model essay (general 5 articles) (third article) My name is xx, and I am an ordinary electrician in xx property management office.

In 20** years, with the care and support of the management office, all tasks have been successfully completed. The complete success of the work is first attributed to leaders at all levels and colleagues around them. I just did what I had to do and did my duty. Looking back on my work in the past year, I have mainly done the following work:

First, the assigned task indicators have been successfully completed.

By the end of xx, our project has always done every job well, maintained a long-term safety record, and achieved good results in quality service and honest service.

Second, the security situation has remained relatively stable.

Over the past year, according to the requirements of clear responsibility, strict discipline, strong supervision and clear rewards and punishments put forward at the beginning of the year, we put safety inspection at the top of all work, strengthened the implementation of safety work, established all-round and whole-process safety production, actively participated in various safety activities organized by the company, paid attention to safety investigation and research, learned the truth at the construction site, solved practical problems, and paid attention to safety management at work. Due to effective cooperation, the safety of the whole process is ensured, accidents are prevented, equipment maintenance and fault handling are in place, and the distribution accident rate is reduced. The intact rate of distribution equipment is 65,438+0,000%. Focus on the actual work, check the hidden dangers, check the signs of accidents, check the unsafe factors, and completely eliminate the safety dead angle.

Three, earnestly implement the service commitment and standardized management

Over the past year, we have taken the company's rules and regulations as the criterion and quality service as the purpose, earnestly served the owners and improved the service quality. If the owner has any situation, he will immediately respond positively, standardize the working procedures, implement the promised service to the owner, and insist that the telephone is open 24 hours a day and on call. Put heart-to-heart project into practice. As long as you receive a call for repair, you will go to your home for repair immediately, and the general fault will be repaired immediately. It is not too late to explain the situation of special accidents. For inconvenient users, take the initiative to help, run three or four times a day, and do their best to reduce the owner's power outage with honest service, which is well received by the owner. Be more active in practical work.

Copying, checking and poor reading are the focus of our work, which is directly related to our economic benefits. In our work, we seek truth from facts, read the meter on time every month, and do not estimate or omit copying. After copying, we will review and correct mistakes in time.

Although I have made some achievements in my work in the past 20 years, I should also face up to the existing problems and shortcomings. In the new year, in order to achieve higher goals, we should improve the industry style and work style and further strengthen work discipline. The awareness of quality service and honest service needs to be further strengthened.

Annual Work Summary Model essay of property maintenance worker (total 5 articles) (fourth article) Looking back on 20xx years, my work has experienced many changes. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work for one year as follows:

I. Property Services

Property work mainly includes daily maintenance, complaint handling, charging, infrastructure equipment maintenance, environmental sanitation, greening maintenance, order maintenance, study and training, and inspection by higher authorities. During these four months' work, I learned a lot from my colleagues and teachers. Clearly understand the theme, grasp the time, put the customer first, and be careful and thoughtful. These are the work styles and attitudes that we should always adhere to. Details determine success or failure, and nothing can really win the praise of customers.

1. Really pay attention to every customer's needs and demands, and strive to achieve the purpose of local solution. Even if it fails, it is necessary to explain the reasons and reasons to gain the understanding of customers;

2. Strengthen work exercise and be familiar with service processes and details. Learn by heart, pay attention to working methods, be flexible, do not shirk and perfunctory, exchange sincere heart for understanding, and enrich your work goals and tasks with satisfactory service.

Second, the office work

Office work is a brand-new field for me, with many trivial matters and tight time, such as document processing, document management, document circulation and so on. While doing a good job in customer service, we should also pay attention to the time arrangement of various tasks to improve work efficiency and save working time. Therefore, in the future, I will strengthen my sense of self-work, pay attention to speeding up the pace of work, make preparations and arrangements in advance, improve work efficiency, and strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes.

Third, there are shortcomings.

With the professional attitude of "working for yourself", I love my work and work creatively. During this period of work, I also have a deep understanding of myself. I still have many shortcomings, and it is the first time I have contacted various services, and my work efficiency needs to be improved; Some work is not done carefully enough, and work coordination is not in place; Need to strengthen the provision of data to leaders; At the same time, strengthen communication and understanding with department leaders and employees. I will try my best!

Fourth, the direction and plan of efforts.

First, strengthen study and broaden knowledge. Study hard the professional knowledge of property and real estate and the common sense of relevant laws and regulations.

Second, based on the principle of seeking truth from facts, release the upper situation and report the lower situation; Really be an assistant to the property department in Dongying District;

Third, pay attention to the coordination and communication of all departments of the company, and effectively form an atmosphere of unity and cooperation;

Fourth, improve work efficiency, give full play to your work enthusiasm and do things in a down-to-earth manner.

Do good deeds.

"If you don't accumulate steps, there will be no miles; If you don't accumulate small streams, you can't become rivers and seas. " 20xx has gained experience and shortcomings, experienced difficulties and confusion, and felt enlightenment; 20xx, I will, as always, go all out to meet new challenges with a sincere heart and my own efforts!

Annual work summary property maintenance worker Fan Wen (general worker 5) (5) Unconsciously, a year passed quietly. In the past year, although there is no vigorous achievement, it has been tested and honed for a period of time. Now I want to make a simple summary of my work since I entered the company:

* * Since the establishment of the property, the management concept has undergone a profound change from "management-oriented" to "service-oriented", abandoning the attitude of being a manager in the past and advocating a brand-new service concept of "serving and educating people and putting the owner first". In the process of development, Tian Jian property has encountered severe challenges from the internal and external environment, but the concept of serving owners and users has been extended and widely praised.

However, the management of the company is not satisfied with the gratifying achievements, but faces up to the problems existing in the service process with a positive attitude, such as weak service professionalism, low service connotation, low employee treatment and high cost. Since the beginning of this year, the company has sized up the situation and started to pay close attention to safety precautions, environmental sanitation and maintenance, striving to build a brand and improve the company's operational efficiency and competitiveness.

At the beginning of students' occupancy last year, four student apartments were built at an extraordinary speed due to the hasty construction period, but the houses built at a high speed made it difficult to maintain after taking over. Since last year, our technical maintenance department has received maintenance requests from more than 4,200 teachers and students.

However, due to the weak maintenance force last year and the fact that the equipment and facilities are still under warranty, most orders have not been repaired. Until the beginning of this year, our company tripled the number of maintenance personnel in one breath, maintaining around the clock, and at the same time increased the intensity of urging manufacturers to maintain, which quickly solved the original problem. At present, our office has promised to realize the service promise of "minor repairs will not last overnight, and major repairs will not last three times", but because various facilities are still under warranty, our company is still unable to complete many maintenance projects.

However, our company still tries our best to repair it, especially the wiring disorder between bedrooms in the apartment. When the repair shop broke down, it took our company's maintenance personnel six days and six nights to make all the adjustments, and solved the complaints of teachers and students with practical actions. Recently, our company has replaced more than xx lamps and cannons, more than 300 faucets and dozens of flushing valves in four apartments in one breath, making the maintenance rate of supporting facilities in apartments reach over 98%.