What is the responsibility of property management?

The responsibilities of property management are:

A, residential low-voltage power supply facilities management responsibilities

If overhead lines are used for power supply, the high-rise building is bounded by the distribution box in the building, and the multi-storey building is bounded by the external wall of the building. Power supply lines and equipment (excluding distribution boxes and meters) within the boundaries of users are maintained and managed by property management enterprises.

If the power supply is provided by underground lines, it should be bounded by cable entry boxes. Property management companies are responsible for the maintenance and management of power supply lines and equipment (excluding junction boxes and billing watt-hour meters) of users within the boundary.

Second, the water supply facilities management responsibilities

The high-rise building is bounded by the main water meter of the water supply pump in the building, and the multi-storey building is bounded by the tap water meter outside the building. Water supply pipelines and equipment (including metered water meters) outside the battery limit are maintained and managed by the water supply department; Water supply pipelines and equipment (including water meters and wells) within the user's boundary shall be maintained and managed by the property management company.

Three, the management responsibilities of roads and municipal drainage facilities in the community

It is bounded by a road width of 3.5 meters. If the road width is more than 3.5 meters (including 3.5 meters), the road and the municipal drainage facilities buried under the road shall be maintained and managed by the municipal engineering management department; If the road width is less than 3.5 meters, the property management enterprise shall be responsible for the maintenance and management.

Maintenance and management of underground manhole covers in residential areas shall be the responsibility of the property unit of underground manhole covers. Relevant property units can also entrust property management companies to maintain and manage.

Four, district heating facilities management responsibility using boiler heating, heating equipment, facilities and heating pipes by the property management companies responsible for maintenance and management.

Where central heating is adopted, the heating equipment, facilities and heating pipelines shall be maintained and managed by the competent department of central heating. The competent department of central heating can entrust the maintenance and management of heating and heat exchange stations and secondary heating pipelines in residential areas and indoor refrigeration equipment of users.

Five, other facilities in the community management responsibilities

Gas supply (including gas and natural gas), telephones, street lamps and related equipment, facilities and pipelines in residential areas are maintained and managed by gas supply enterprises, telecommunications and street lamp management departments respectively.

Six, community environmental sanitation management responsibilities

1. Clean. The local sanitation department is responsible for the bus passage. Other roads, around residential buildings and in green spaces, public parts in buildings, etc. , by the property management companies.

2. Garbage removal. The local sanitation department is responsible for transporting the garbage from the garbage building (station) to the garbage transfer station or garbage disposal site; Property management companies are responsible for transporting the garbage in residential buildings to garbage buildings (stations).

3. Cleaning and maintenance of public toilets. Public toilets are owned by the sanitation department, which is responsible for it; Did not handle the transfer of property rights, the property management company is responsible for, or entrust the sanitation department to manage.

Seven, community greening management responsibilities

The planning, design, construction, project quality supervision and final acceptance of residential greening shall be the responsibility of the landscaping department; Daily maintenance and management of trees, flowers, green spaces, etc. Can be entrusted by the landscaping department to the property management enterprise. If a property management enterprise accepts the entrustment, it shall accept the business guidance of the landscaping department.

Eight, community traffic safety management responsibilities

Traffic facilities such as motor vehicle parking lots (garages) and non-motor vehicle parking places within the planning red line of residential areas are maintained and managed by property management companies; Found traffic accidents or traffic violations, reported to the public security traffic management department; The establishment of a toll parking lot shall be approved by the public security traffic management department.

Nine, community fire safety management responsibilities

Water supply pipe network and underground fire wells, fire hydrants and other fire-fighting facilities installed on the pipe network shall be maintained and managed by the water supply department, and the public security fire department shall be responsible for supervision and inspection.

High and low pressure fire water supply system, including pump house, pipes, indoor fire hydrants, fire doors, portable fire fighting equipment, fire exits, etc. , maintained and managed by the property management enterprise, and subject to the supervision and inspection of the public security fire department.

Generally speaking, the management of property companies can be divided into three categories: conventional public services, targeted special services and entrusted special services.

(1) General public services mainly include the following contents:

1 daily supervision of building main body management and residential decoration;

2. Management of housing equipment and facilities;

3. Environmental sanitation management;

4 greening management;

5. Cooperate with public security and fire departments to maintain public order and safety in residential areas;

6. Vehicle road management;

7 public agency services;

(2) Targeted special services:

1 daily life class;

2 commercial services;

3. Culture, education, health and sports;

4 financial services;

5. Brokerage agency services;

6 social welfare category;

(3) Entrusted special services:

When property management enterprises implement property management, the first category is the most basic work, which must be done well. At the same time, according to their own ability and the requirements of residents and employers, determine the specific service items and contents in the second and third categories, adopt flexible and diverse management mechanisms and service methods, do a good job in the management and service of people-centered property management, and continuously expand its breadth and depth.