Guiding standard of property service level in Yulin residential quarters

Legal analysis: 1, property management enterprises should hold the national qualification certificate above the second level.

2, property management companies should establish a quality management system and management system.

3. There should be a perfect property management plan. And sign a property management contract according to the specifications.

4. Property management enterprises should establish their own image recognition system in community management: service concept, code of conduct (professional dress, logo, language standard, civilized service), site logo, etc.

5, property management project manager should have more than three years of property management experience, has served as the project leader for more than one year.

6. Managers should hold the property management 100% certificate, and special operators should hold the 100% valid certificate issued by the government or professional departments.

7, a line of service personnel once a year, qualified.

8. Property management companies widely use computer management (business files, housing files, equipment files, charge management, daily management, etc.). ).

Legal basis: Article 2 of the Regulations on Property Management The term "property management" as mentioned in these Regulations refers to the activities that the owner selects a property service enterprise, and the owner and the property service enterprise repair, maintain and manage the house, supporting facilities and related sites in accordance with the property service contract, so as to maintain the environmental sanitation and related order in the property management area.