Year-end summary of property engineering department

The busy and substantial work has come to an end. What achievements are worth sharing in retrospect? Make a work summary. What kind of work summary should you have read? The following is my personal opinion on annual work summary of the Property Engineering Department, which is for reference only and I hope it will help you.

The year-end summary of the Property Engineering Department is 1, and 20xx years have passed quickly. In this simple and extraordinary year, Zhongguang Yijing Bay has achieved gratifying economic benefits under the premise of severe challenges and interference from many markets. Relying on the care of the project and leaders, the engineering department has also been greatly improved. Looking back on the work in the past year, in order to meet the requirements of the owners, we constantly improve the quality of employees, improve engineering maintenance skills, work performance, and so on. With the unity of employees, the active cooperation of cooperation departments and the correct leadership of the project leader, we have successfully completed various tasks. In order to sum up experience, find gaps, plan prospects and push the work in 20xx to a new level, the work in 20xx is summarized as follows:

I. Work report:

Electrical: Under the premise of few personnel and arduous tasks, the engineering department completes the operation, maintenance and cleaning of the equipment in the main distribution room according to the annual work plan, and fully guarantees the safe operation of the power supply system in the community. At the same time, the terminal room, distribution well, bus junction box and distribution cabinet of each building are regularly maintained according to the maintenance plan, among which the terminal room, distribution well and bus junction box have been overhauled more than once; Distribution box surface times above; Processing multiple maintenance orders; Aiming at the power supply terminal facilities, the fault treatment items of power supply system such as water supply, elevator, air conditioning, ventilation, sewage discharge, public lighting, fire fighting equipment and building security are above, which improves the intact rate of equipment operation and lays a foundation for the owners to provide a good living environment. According to the weekly, monthly, quarterly and semi-annual maintenance plan of equipment and facilities, the daily maintenance tasks are arranged in a targeted manner, so that the daily maintenance work is planned, reasonable, timely and continuous.

Air-conditioning: The air-conditioning of the Yijingwan project in Zhongguang is indoor cooling in summer and central heating in winter, so there is a change in water supply in two seasons. Because of the heavy workload caused by maintenance, more than one air-conditioning problem was reported to the home, and more than one waterproof, sewer maintenance, anti-freezing and deicing report was reported to the main yard due to the installation of equipment and facilities, which fully guaranteed the use of the owner and won the praise of the owner. Maintenance of water, electricity and living facilities: under the premise of few personnel and heavy workload, regardless of personal gains and losses, we often work overtime, arrange free duty at noon every day, take orders for maintenance to ensure that the owner's life will not be affected, consult the user's maintenance list, and the maintenance satisfaction rate will reach 100%, and receive a praise envelope;

Maintenance and repair of residential facilities and equipment; Due to various reasons such as pre-construction and acceptance, there are more or less problems left over in the park, such as greening, landscape, equipment and well management, which bring a lot of inconvenience to the use. In order to ensure the normal use of the park, the engineering department has repeatedly maintained and reformed the facilities, landscapes and equipment. Update and maintenance of equipment and facilities in public areas; In order to save energy, reduce consumption and effectively control costs, the lighting switches in regional public corridors are changed into voice-activated and touch-delayed switches, and the switches of lighting facilities in public corridors are changed. The main entrance and corner of fire exits are changed into voice-activated delay switches, and the owner's door is changed into touch-delayed switches, which prevents the owner from forgetting to turn off the lights after returning home, promotes the burning of lamp holders, and achieves the energy-saving effect.

Daily maintenance work: The Engineering Department receives and completes maintenance leaflets throughout the year, and repair rate is above%. Has completed the public area, elevator foundation pit, sewage discharge garbage cleaning work * * * cleaning sewage cheating people. Check the leakage of all houses in the community and contact the developer's construction team for timely maintenance. This work has been fully affirmed by the owners. During the thunderstorm, timely dredge the garbage in the open ditch pipeline of the residential area and do a good job in flood drainage and flood prevention, summarize all kinds of problems left over in the residential area, and send a document to the developer to coordinate and solve them, so as to find effective, positive and feasible methods for the irreparable problems. Do a good job in insulation testing of electrical equipment under its jurisdiction, tighten screws, do a good job in insulation testing of submersible pumps, and do a good job in antifreeze of all water pipes, valves and pumps.

The second is the problems left over from this year's work.

1, air conditioning:

2. Equipment and facilities:

3, community monitoring, access control:

4. In public areas:

5. Facilities in the park:

20xx years after the year-end summary of Property Engineering Department, my work is also experiencing extraordinary. In March, I came to Gaojun Property with a simple and curious mood and started a new milestone in the harsh environment. The work content is wrapped in familiarity and unknowns, which urges me to make more efforts to learn and challenge. One year passed quickly. With the training of department leaders and the help of colleagues, I quickly became familiar with and competent for the job responsibilities of the property manager. At the end of the year, everyone should sort out the past. Planning for the future, I will summarize my work in the past year as follows:

One. Property service work

Property work mainly includes daily maintenance, complaint handling, charging, infrastructure and equipment maintenance, environmental sanitation, mosquito and fly disinfection; There are also study and training, inspection by higher authorities, etc.

The collection of management fees and the rectification of facilities and equipment problems in the community are the main tasks of the management office in 20xx. With the full cooperation of colleagues from all departments of the property management company, most of the work has been successfully completed.

Two. office work

Office work is a brand-new field for me, with a lot of work and books to deal with. File management. Document approval, etc. Faced with a lot of complicated and trivial daily work, we need to strengthen our work consciousness. Pay attention to speeding up the pace of work; Improve work efficiency. Handle everything calmly and try to be comprehensive. Accurate. Moderate. Avoid omissions and mistakes.

Three. Existing shortcomings

In line with the professional attitude of "working for yourself", I am dedicated and love my post. Creative work has made some achievements, but there are also some problems and shortcomings; Mainly, first of all, property management personnel is a new position for me; A lot of work needs to be done and explored, so that it can't be done with ease, and the work efficiency needs to be further improved; Second, some work is not meticulous enough, and some work is not well coordinated; Third, the ability to provide effective decision-making data for leaders needs to be further improved; Fourth, communication with department leaders and company employees needs to be strengthened.

Four. Direction of efforts

First, strengthen study and broaden knowledge. Study hard the knowledge of real estate industry and related property laws and regulations. Second, based on the principle of seeking truth from facts. Pay attention to the coordination and communication among all departments of the company; Effectively form unity. The atmosphere of teamwork. Third, provide effective data for leaders.

"If you don't accumulate frog steps, you can't travel thousands of miles; If you don't accumulate small streams, you can't become rivers and seas. " 20xx achieved success, experienced difficulties and felt enlightenment; 20xx I will, as always, sail for the new year with confidence and hard work. ......

Finally, I wish Gaojun Property Management Company every success, and I wish all my colleagues smooth work, peace and happiness!

The year-end summary of the property engineering department passed so quickly. Xx years will be over in a blink of an eye. Since Beixin Runyuan took over the property, under the correct guidance of the company's leaders, all the employees of the engineering department have carried out the "Beixin Runyuan" project in XX property step by step, and all the work of the engineering department has changed step by step, whether it is personnel management, work progress, work technology,

The work of the past year is summarized as follows:

1. Strictly require yourself and employees to abide by the company's rules and regulations and complete the tasks assigned by the company.

2. Be serious and responsible for the work and finish the task on time.

3. Repair the owner in time.

4. Coordinate the problems of developers in time.

5. Cooperate with various departments to improve the relationship between owners and property management companies.

However, there are still many shortcomings and difficulties in our work, and various problems during the renovation period have had a certain impact on the company. In the future work, only by improving our professional quality, strengthening training and learning to improve the shortcomings in our work can we serve the company and all owners with more enthusiasm and better quality work.

The work plan for the new year is as follows:

1. Strengthen staff management, and strictly require every engineer to finish his work seriously.

2. Conduct technical training for employees every week, requiring employees to master technology and understand the general structure of facilities and equipment.

3. Train employees in professional terms and use polite terms to improve service quality and increase the satisfaction of owners.

4. Inspection and maintenance of facilities and equipment.

5. Let the owners complain no more than 5%.

6. Let the owner's satisfaction rate reach 95%.

Seven. Achieve economic income generation according to the responsibility target.

Eight. Establish accounts and files of all facilities and equipment in the engineering department.

In the next XX years, we will unite all the employees in the engineering department, resolutely implement the work instructions of the company leaders and never live up to the expectations of the company leaders.