Community property management report

Work report is a written material for employees to report their work to their superiors. It is a style of applied writing research. The following is a collection of residential property management reports for everyone. Let's have a look! I hope I can help you.

Last year was a year of rapid development, upgrading and bumper harvest. In this year, with the support of the leaders of the company and the leaders of the developers at all levels, the Property Management Office of * * * has always implemented the principle of "the owner is supreme". According to the actual situation of * * *, while improving the service, the management work has been rationalized and improved, and the management requirements of "engineering procedures, standardized operation, practical use and scientific management" have been initially realized. The property management work in the early stage of the community has gradually embarked on a standardized track, and the property management work has achieved certain results and won unanimous praise from the owners of the community. The work report of last year is as follows:

A, the daily work target management completion:

(a) Housing management

Housing management is one of the important contents of property management. In order to do this work well, we have established a sound housing management file, formulated a housing management system, formulated a detailed management plan, and sent people to check it regularly. There is no damage to the decoration of the household house, the appearance is unified, and there is no behavior that damages the structure of the house. The vacancy rate is 95%.

(2) Management of public facilities and equipment

In order to ensure the normal life of residents in the community, we have formulated a complete maintenance plan and emergency plan in the management of public facilities and equipment, so that daily inspections are registered and minor repairs are recorded. The maintenance telephone was answered 24 hours a day, and minor repairs 17 times and emergency repairs were completed for 3 times throughout the year, which met the management requirements of facilities and equipment maintenance in place, timely maintenance and normal operation.

(3) Greening management

In order to create a beautiful living environment for the owners, strictly implement the greening management measures, actively cooperate with the supervision, construction and maintenance work of the greening company, timely issue rectification notices and rationalization suggestions for the problems existing in the construction and maintenance process of the greening company, and urge them to rectify. When the greening warning signs are not in place, make simple warning signs and fences, and strengthen the greening protection management, so that the green space is basically free from damage, trampling and public phenomena, and the greening intact rate reaches 98%.

(4) Environmental sanitation management

In terms of environmental sanitation, in view of the gradual improvement of the residential environment, we organized regular and irregular cleaning, formulated strict cleaning procedures and assessment methods, bagged and fixed-point stacked decoration garbage, and centralized removal management, which strengthened the sanitary inspection of the residential area and ensured the cleanliness and beauty of the residential area.

(v) Community safety work

Public security prevention and fire fighting in residential areas are the top priority of property management.

In order to provide a safe and comfortable living environment for the owners, we pay close attention to the public security and fire control work in the community, regularly conduct on-the-job training and assessment for security personnel, formulate strict on-the-job assessment standards, adhere to morning exercises and meetings every day, improve the physical quality and daily work management of employees, and strictly implement the working procedures and patrol inspection system. Security personnel are required to carefully inspect, perform their duties in a civilized manner, observe discipline in a civilized manner, and be brave in management when encountering bad people and things, so that the security work last year was in a good state.

Second, the highlights and innovative work of property management

1, clarify the responsibility in the promotion of work, and reward 50- 100 yuan for good work at the end of the year, punish those who make mistakes in their work and improve their work enthusiasm. Strengthen supervision, health workers and grid workers conduct daily inspections.

2. Promote residents' autonomy. According to the actual situation of the communities under their jurisdiction, the neighborhood committees have made great efforts in "autonomy", adopted different management models according to the different conditions of each community, and established a resident autonomy management model in Fumin Yiyuan Community. The owner contributes 100 yuan every year, and invites 3 cleaning personnel at his own expense. The second is to strengthen communication and supervision with companies and industry committees in communities where formal property companies and industry committees have been established. For example, in this year's Beautiful House Community in Xiangzhou, due to the withdrawal of Xianghe Property, there were contradictions and disputes between the owners and the property, and the community actively coordinated, which promoted residents' autonomy, safeguarded their legitimate rights and interests, and strengthened residents' autonomy consciousness and self-management and self-service functions. Third, the buildings in other units are directly managed by the community, and the buildings in each grid are directly managed by the community grid staff.

Three, the focus and difficulty of property management work

There is no vegetable market in the section of Shuyuan Road, which is the key and difficult problem in the community. Several reports have been made to manage security disputes as much as possible. Because there are schools in the community, there are many mobile stalls, and the occupation of roads is particularly serious. I have reported to the county urban management bureau, construction bureau and other relevant responsible units and asked for assistance in management.