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Orientation of property management in colleges and universities
"Property management" originated in Britain in the 1960s and has been developed in China for nearly 20 years. It refers to the management of all kinds of houses, buildings, supporting facilities and sites by specialized agencies and personnel according to the contract, and the unified and professional management of environmental sanitation, safety and security, public green space and road maintenance around houses, so as to provide all-round public services for owners, households or users and customers. The content of property management can be divided into three categories, namely, conventional public services, targeted special services and entrusted special services. Conventional public service aims at ensuring the normal life order of owners and beautifying people's living environment, which is the most basic service. Its main contents mainly include the following eight items: ① the management of the main body of residential construction; (2) maintain and update the house equipment, facilities and pipelines; (3) Hygienic management of * * * use areas; (4) Public greening management; ⑤ Public security management; ⑥ Fire management; ⑦ Vehicle road management; (8) Services provided by * * * on behalf of the public, such as paying utilities, gas fees, cable TV viewing fees, telephone fees, etc. Targeted special services mainly provide housekeeping services for owners' daily life, including housekeeping, buying food, interior decoration, selling tickets, handling insurance, keeping bicycles and maintaining vehicles. Entrusted special service refers to the service provided to meet the entrustment of individual owners, which is a supplement and improvement to the targeted special service.
Property management in colleges and universities refers to the specialized management departments and institutions entrusted by colleges and universities and teachers and students. Under the leadership of logistics group, in accordance with relevant national laws and regulations, management norms and contracts, modern management science and advanced technology are used to implement unified professional management of property by economic means, providing all-round and multi-level comprehensive services for schools or teachers and students, and promoting mutual communication and exchange, so as to build a harmonious, healthy and upward humanistic environment and promote the all-round progress of schools. It can be divided into three categories: property management in staff living quarters, property management in student living quarters and property management in teaching quarters. As far as the main specific contents of its management services are concerned, it includes: ① the management of houses, their infrastructure and public facilities. Including the maintenance and repair of houses, the management and maintenance of courtyard greening, roads, water, electricity and heating. ② Real estate management. Illegal buildings, land occupation, stacking and other illegal land use are prohibited within the jurisdiction. ③ Comprehensive services. Including sanitation, public security, life services, etc. In addition, according to the special needs of teachers and students, other special, special and agency services can be provided to carry out commercial services beneficial to teachers and students.
In short, the orientation of property management in colleges and universities is adhering to the people-oriented service concept, relying on modern management models and methods, and always adhering to the fundamental purpose of "three services and two education" to continuously provide high-quality, efficient and all-round services for teachers and students. Comprehensively create a good campus environment with civilized progress, beautiful environment, comfort, thoughtful service and orderly operation to satisfy students and teachers.
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