Where can I complain if the deposit is not refunded?

First, the ways to complain about the non-refundable deposit of real estate are:

1. Local sub-district office;

2. Local Housing Authority;

3. The price department and other administrative departments can complain.

If the complaint cannot be resolved, you can apply for arbitration or apply to the court for litigation to safeguard your rights, but in any case, you need to have sufficient evidence.

Second, how to solve property disputes:

(a) the owners and property management companies to solve the problem through consultation. According to the Property Management Regulations, owners and property management companies can resolve management disputes through consultation on a voluntary and equal basis in accordance with relevant laws and regulations, as well as the provisions of management statutes and property management contracts.

(2) Third-party mediation Generally speaking, mediation can be divided into three types: civil mediation, administrative mediation and judicial mediation. For example, it can be mediated by the people's mediation Committee where the property company is located.

(3) When complaining about a dispute between the owner and the property management company, the owner may complain to the real estate administrative department of the local people's government at or above the county level according to Article 49 of the Property Management Regulations.

(four) bring a lawsuit or apply to an arbitration institution for arbitration. If the owner still can't solve the dispute through the above methods, he can bring a lawsuit to the people's court with jurisdiction, or submit the dispute to the arbitration institution with management right, that is, the arbitration commission where the property management company is located, for adjudication according to the property service contract.

Legal basis:

property management regulations

Fifth the State Council construction administrative departments responsible for the supervision and management of the national property management activities. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.

Forty-eighth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property service enterprises in property management activities.