Job Recruitment Website - Property management - Property personnel work plan
Property personnel work plan
Work plan for property personnel 1 According to the overall deployment of our company's "Quality Improvement Year" in 20xx, our company's community cultural work will closely focus on this center, strengthen and improve the organization and leadership of community cultural work, increase the construction of cultural projects and cultural infrastructure, do a good job in the cultivation and management of cultural backbone teams, broaden channels, use various effective carriers, carry out various forms of cultural and sports activities, enhance corporate cohesion, prosperity of the community culture and enrich the spirit of the masses.
First, the overall goal
Adhere to the goal of upgrading corporate brands, creating good social benefits and comprehensively promoting corporate quality management, optimize the allocation of corporate cultural resources, fully mobilize the participation and support of all sectors of society, and carry out colorful cultural activities in various communities; And carry out in-depth cultural and technical exchanges within the enterprise, constantly improve the cultural quality and professional level of employees, and enhance the centripetal force and cohesion of employees within the enterprise. Through the healthy and orderly development of community culture construction, the company will be promoted to 1 step to promote the steady development of the company.
Second, the task
1. Expand the idea of community culture construction in an all-round way, and make the company's community culture work gradually move towards the road of standardization, systematization and sustainable development. By making a practical annual work plan, we will constantly enrich and improve the company's community culture construction resources, establish the company's corporate culture and community culture resource pool, and realize resource sharing.
2. Increase investment and expand community cultural positions. According to the development of our company's community culture in recent years, some aspects are indeed distinctive and quite rewarding. However, due to the failure to fully integrate enterprise resources and community resources, the community culture construction in each community is still in a semi-closed cultural construction state, and it is unable to spread the corporate culture and spirit of the company in time and effectively. Therefore, it is suggested to expand funding channels, on the one hand, actively strive for social support, develop flexible cultural cooperation mechanisms, strive for cooperation with other enterprises in the community, raise capital construction funds, and expand the position of community culture.
3. Strengthen guidance and enliven mass cultural associations. Mass cultural organizations are 1 kind of non-governmental organizations, which are composed of community residents according to their own hobbies. According to the survey, the mass cultural organization of Longyan Branch is relatively mature. Rich mass cultural organizations have injected boosters into community cultural construction. It is suggested to strengthen guidance, improve the organizational network system and establish a roster of cultural associations, and give full play to the role of these associations to form the main force of community cultural activities. Led by * * * Company, a leading group for community cultural work will be established to gradually realize the serialization of activities, networking of organizations and targeted development, and mass culture and art in prosperity of the community.
4. Broaden the carrier and enrich the content of community culture. Under the leadership of the general manager's office, study effective cultural carriers, such as:
1) Establish the company website;
2) Build enterprise CI system;
3) making corporate promotional videos;
4) Organize the internal publications of the enterprise regularly;
5) Building an enterprise short message platform;
6) Organize community cultural and sports activities with strong residents' interest and high participation on a regular basis.
In 20xx, we will focus on the construction of "five ones", that is, "one product, one section, one meeting, one school and one column".
"One product" means deepening the establishment of "one residence, one product" in the community, building a community with brand characteristics based on the reality of each community, and striving to launch 1 or two brand projects within two years, and making it the first in the street and influential in the urban area.
"One section" is to hold a community cultural festival. Cultural festivals should be based on the community and face the society, attract more people to participate, and let more residents become participants and beneficiaries of cultural festivals.
Holding community sports games in a short time will enhance people's scientific fitness awareness, improve the level of scientific fitness, enhance cohesion, and achieve a double harvest of sports competition and community cohesion.
"One school" means to set up a "community lecture hall" and regularly hold various forms of training activities such as property management theory study, common sense of life and legal knowledge.
"One column" means building a cultural publicity column. Each community uses publicity columns, blackboard newspapers and other publicity positions to regularly announce the latest developments and related knowledge of the company to the owners, so that healthy and progressive culture can infect and influence people.
Third, the main work measures
1, strengthen the leadership and management of community cultural work. Community cultural work should be included in the responsibility objectives and assessment contents of the director of the management service center. Every community should have a cultural development plan and an annual work plan. At the end of the year, we should make a comprehensive assessment of the cultural construction of each community, and formulate corresponding reward and punishment measures to promote the cultural construction of the community.
2. Increase investment in special cultural funds and the construction of cultural facilities. All communities should broaden channels, raise funds in various ways, make good use of community resources, and lay a good foundation for the sustainable development of community cultural construction. We should actively contact the streets and neighborhood committees under our jurisdiction, and Qi Xin should work together to develop community culture, striving for a small change every year and a big change every three years 1.
3. Strengthen study, improve the group quality of employees and build a new cultural team. Each management service center shall set up part-time community cultural workers to be responsible for the specific community cultural affairs of each community.
4. Strengthen the archives management of community cultural construction. All communities should establish archives of cultural activities, and cultural activities should be "five things", that is, there are plans, arrangements and contents (pictures, audio and video, etc. ) and make a summary. The company collects and files every year, and compiles the company's cultural activities yearbook, which is also conducive to the assessment of cultural activities in various communities.
Work Plan for Property Personnel 2 As a property manager, I have paid special attention to the cultivation of professional ethics in addition to strengthening the study of relevant business abilities in property management for 20xx years. At work, I am clean and honest ideologically; Be objective and fair in work and seek truth from facts; Excellent management is the code of conduct, strict with yourself, and achieved good results. In order to make progress in property management in 20xx, the work plan for 20xx is formulated.
As a property manager, I think we should strengthen the following aspects:
1, dedicated.
This is the first premise of the professional ethics of property management personnel. As a property manager, we should fully realize the status and role of our work, and be dedicated and meticulous. In the 20xx years of work, I will ask myself to perform my duties more consciously and actively, do a good job with a positive and healthy attitude, firmly establish the idea of serving the owners wholeheartedly, and correctly handle the relationship between responsibility, right and benefit; Require yourself to have a strong sense of professionalism, responsibility and high sense of responsibility, strictly abide by the company's property management laws and regulations, put an end to incidents that harm the interests of the majority of owners and infringe on the legitimate rights and interests of owners, and do your duty.
2. Familiar with laws and regulations.
Property management covers a wide range. In order to correctly handle the relationship between all parties, in 20xx, I will strengthen the study of property management principles, policies and various laws, regulations and systems to ensure the correctness of my handling of problems in the process of property management. At the same time, I will ensure the accuracy and timeliness of handling from the aspects of daily cleaning management, fire protection and safety protection, maintenance management of houses and engineering equipment, sudden accidents and complaints from owners. , so as to ensure the correct use of various processing methods, strengthen learning and frequent charging.
3, objective and fair.
This is the soul of the professional ethics of property management personnel. The primary function of property management is to provide objective and fair services for various property activities, and its essential feature is "authenticity". It will only harm the legitimate rights and interests of the owners and other parties to deal with it divorced from the actual and objective matters. The essence of justice is rationality, and the handling of property management matters must adhere to the principle of fairness and reasonableness, which is not only the requirement of professional ethics, but also the embodiment of personal ethics of property managers. Most of the contradictions and problems that often appear in the practice of property management are related to this. Therefore, as a "caring housekeeper" of the owner, as a property manager, I must correctly exercise my powers, strengthen my moral cultivation and professional ethics, and serve the owner.
4. Honest service.
Honesty is the foundation of property management. Facts have proved that whenever there is a crisis of integrity in management, the interests of the owners will always be in the first place, and integrity is in the first place. At the same time, it will arouse the owner's sense of integrity and form a virtuous circle between the property and the owner.
Work Plan for Property Personnel 3 In the first half of 20xx, with the support and leadership of the Development Zone Management Committee and the head office, we have achieved an operating income of xx million yuan so far. In the second half of 20xx, we will continue to maintain the good development momentum in the first half, respond to the call of the municipal government to revitalize the old industrial base of xx, further increase business investment, strive to introduce more engineering projects, and focus on developing property management business. At the same time, we must find problems, gaps and shortcomings. To this end, we have formulated the company's work plan for the second half of 20xx:
First, the overall work objectives:
1, firmly grasp the sanitation, improve the quality of road cleaning, and ensure the environmental sanitation of the development zone in the city.
2, the development of greening, to ensure the completion of the development zone issued by the green maintenance and green cleaning tasks.
3. Actively expand other engineering businesses and improve economic benefits.
4, to ensure safety in production, strengthen safety awareness, especially to ensure the safety of vehicles and road sweepers.
5, improve the service consciousness and service concept of all cadres and employees.
6, safeguard the legitimate interests of workers, improve the welfare of workers, and ensure the stability of the workforce.
7. Strive to complete the annual operating income of xx million yuan and the profit and tax of xx million yuan.
8. Actively expand new business of property management, and plan to undertake comprehensive property management of high-speed rail international business district.
Second, the specific measures:
1. Strengthen political study, unify ideological understanding, and raise the awareness of all cadres and workers to serve the construction and development of the development zone. Communicate the new situation, new development and new changes in the development zone to employees and stimulate their enthusiasm for work.
2. Strengthen the staff's business skills training.
In particular, property management personnel, including managers, maintenance personnel, order maintenance personnel (security guards), cleaning personnel and other different departments and different types of work, should regularly carry out property management knowledge and professional skills training, and regularly carry out fire protection knowledge training; Conduct safety education for drivers regularly.
3. Each department shall continue to implement the contract responsibility system, and the department head shall be responsible for all internal affairs of the department, and the department head shall be responsible to the company manager.
1) The company plans to formally establish a supervision department, which is subordinate to the company office and reports to the office and the general manager of the company.
Since the establishment of the supervision department at the beginning of 20xx, it has greatly promoted the work of the company, but the supervision is still insufficient, which is far from the expectations of the company leaders.
The company plans to formally set up a supervision department in the second half of the year, strengthen the inspection and assessment of all departments, quantify the assessment indicators, and conduct the assessment twice a day, without going through the motions, formalism and fear of offending people. Fill in the daily assessment form truthfully, summarize the assessment at the end of the month and report it to the office, and reward and punish according to the company's reward and punishment system.
2) Major reform of the Environmental Protection Agency is planned.
The implementation of the contract responsibility system, the sanitation team to implement the captain responsibility system, the captain signed the contract responsibility contract, fully responsible for sanitation work.
At the same time, it is planned to contract in sections, and the regulatory authorities will assess and reward each section; The garbage transfer station (motorcade) implements the captain responsibility system, and the captain signs the letter of responsibility, and the scope of duties includes garbage transfer station, motorcade, security, muck disposal, etc. Sign a letter of responsibility with the driver to clarify the responsibilities, rights and interests of the driver, and further clarify the respective responsibilities of the company and the driver after a safety accident; The original garbage station was reformed and a new compressor set was installed. Strengthen the service function, improve the service level and increase the service to enterprises and institutions. It is planned to increase 1 closed sweeper, 1 dung suction vehicle and 1 sprinkler; It is planned to take over Qi Jing Road refuse transfer station.
3) Strengthen the internal management of the office.
Supervise and evaluate the labor discipline and performance of all departments of the company; Responsible for the comprehensive management of warehouse, automobile and other affairs; Organize the manager's office meeting and team leader meeting, summarize the monthly work and make the work plan for next month; Arrange the supervision department to check the work of each department every day; Further strengthen material procurement, warehouse management and oil management, and materials must be signed by leaders; The fuel ticket will be issued by the office in a unified way, and can only be refueled after being signed by the general manager, and the office will arrange someone to accompany it; Car maintenance and purchase of spare parts shall be the responsibility of special personnel, and the office shall make unified arrangements.
4) The greening team implements the contract responsibility system.
The manager in charge signs the contract responsibility contract and is responsible for all internal affairs of the greening team. While ensuring the completion of the green belt maintenance and cleaning tasks assigned by the Development Zone, actively expand other greening projects.
5) Continue to strengthen property management.
Do a good job in safety training and management, conduct skills training and fire fighting training for security personnel on a regular basis, and hold skill competitions and fire fighting drills on a regular basis; Continue to strengthen the management of the service area of the Science and Technology Pioneer Park, supervise and manage the hygiene and food quality of the canteen in the service area, ensure the property and personal safety of the dormitory residents, and ensure that the park has a beautiful environment and the carport construction in the park is completed with high standards and quality; Continue to do a good job in the property management of window units of Yiyuan Citizen Square, and plan to declare the square greening project as a fine garden project in Xuzhou; To undertake the greening of clean technology industrial park.
4. Open source and reduce expenditure, save various expenses, strengthen financial audit, especially engineering audit, and improve the economic benefits of the company.
5. Increase property management rent and water and electricity charges to ensure timely cost recovery.
6. Reform the company's wage distribution system. The purpose of further raising the wages of temporary workers and reforming the driver's wage system is to make more work and more pay, less work and less pay, and to rationalize the wage distribution as much as possible.
7. Strengthen production safety management and carry out safety knowledge training, including safety duty education, fire protection knowledge training and vehicle driving safety education. , especially traffic safety management, conduct safety education once a week to strengthen drivers' safety awareness. Ensure that no safety accidents occur in 20xx years.
8. Strictly implement the system of rewards and punishments and refine the regulations on rewards and punishments. Rewarding the excellent and punishing the bad will give everyone pressure and motivation.
In the second half of 20xx, we will take the opportunity of revitalizing the old industrial base of xx to participate in promoting the second venture in the development zone. Driven by the care and support of leaders at all levels, Qi Xin made concerted efforts for development and strived to overfulfil the annual economic targets and tasks.
Work plan for property personnel 4 20xx years will soon be a thing of the past, and we will usher in a brand-new year. Over the past year, under the guidance of the company's leaders at all levels, with the strong assistance and cooperation of various departments, and with the concerted efforts of all cleaning staff Qi Xin, the insurance department has completed all cleaning tasks inside and outside the mall according to the company's requirements. The overall work of the cleaning department for one year is now reported as follows:
First, improve the rules and regulations of the cleaning department. This year, in order to standardize the words and deeds of cleaning staff and improve work efficiency,
Relevant management systems such as Responsibilities of Cleaning Post, Code of Conduct for Cleaning, Detailed Rules and Standards for Daily Assessment of Cleaning, Standard for Cleaning Process, and Provisions for Performance Assessment were revised, and new management systems such as Operating Rules for Cleaning Safety, Requirements for Cleaning during Peak Passenger Flow, Emergency Plan for Emergencies, and Attendance Rules for Employees' Daily Work were formulated. The implementation of various systems has played an effective role in improving employees' work enthusiasm, initiative and self-discipline, allowing employees to perform their respective duties spontaneously, greatly improving the cleaning work inside and outside the mall on the original basis, and making the sanitary quality of each region reach the standards stipulated by the company.
Second, control the cost of cleaning materials to save energy and reduce consumption. Carry out the company's spirit of saving energy and reducing consumption, in line with saving
It is the idea of saving money for the company, strengthening the guidance of cleaning and saving consciousness, calling on employees to start from themselves and details and put an end to all waste. First, the water in the bathroom should be turned off in time when not in use, so as to reduce the frequency of pushing and dragging dust. When cleaning up the garbage, when the garbage in the bag is less than two thirds, put the garbage in several bags into one bag. Secondly, the practical operation training was carried out for the use of the dryer, and the relevant management system was formulated to reduce the frequency of use and prolong the service life of the dryer. Third, strictly control the use of daily cleaning tools and facilities and equipment, deeply understand the use methods of tools and facilities and equipment, and use tools reasonably according to the planned dosage; Regular maintenance of facilities and equipment, cooperation with the administrative department to check the quality and price of materials and facilities and accessories, so that the cleaning cost can be reasonably controlled within the budget, and truly increase revenue and reduce expenditure.
Third, the overall quality of employees has improved. The quality of employees is an important part of the company's image, in order to improve
The overall quality of cleaning staff, cleaning staff in the management standard process, cleaning etiquette, service safety awareness and other aspects of training and assessment for many times, and achieved certain results, greatly improving the safety awareness, service awareness and overall image of employees; I understand that my own quality and the quality of cleaning service are closely related to the company's image. In the whole year, six employees found customers' mobile phones, wallets and articles and returned them to customers, which was well received by customers. No service to customers and merchants' employees was found, which laid a solid foundation for merchants and customers to create a comfortable and clean business and shopping environment.
Fourth, the main work done this year:
First, the daily cleaning of shopping malls.
1, effectively supervised the blue sky cleaning of outsourcing units, and made the ground cleaning work of the peripheral Xiangmian section, Renmin section and Changhong section basically meet the requirements of our company.
2. Complete the cleaning work during the peak period of shopping malls during the holiday season; Make reasonable adjustments and arrangements for personnel in key areas of shopping malls, guide employees to improve the overall awareness of regional management, and complete the comprehensive cleaning work during the holiday season of shopping malls;
3. Complete the shopping mall cleaning work in rainy and snowy weather; Protective measures shall be taken for cleaning in rainy and snowy weather: anti-skid tips shall be provided for the main entrances and exits of four gates and escalators, absorbent carpets shall be laid, additional personnel shall be assigned to the main passages, sundries of floor drain on the fifth floor shall be cleaned, employees shall be mobilized to shovel snow for the main passages outside the doors, and stains in underground parking lots shall be cleaned;
4. Complete the daily management of green plants in shopping malls and on the fifth floor;
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