Grass-roots units of Shanghai Water Supply Shinan Co., Ltd.

The business office of Shanghai Shinan Water Supply Co., Ltd. is a business department in the comprehensive system of production, supply and sales of Shinan Water Supply Co., Ltd., and it is the main window for foreign service. Responsible for meter reading, charging, water meter management, water meter inspection and water management in Huangpu, Xuhui, Changning, Jing 'an District, parts of Minhang, south of Suzhou River in Putuo District and east of Qingdao. It is the bridge and link between the company and thousands of families.

There are 1 132900 water meters installed in the jurisdiction of Shinan Business Office (underground 100400, kit table 103250), in which the metering and charging method of kit table is implemented once every two months. For decades, the management system of commercial office has been a "block" management model. With the deepening of the specialization and compartmentalization of Shinan Company's external service system, especially after the establishment of Xiaoguo Hotline Service Center, the "block" management mode of business hall has not met the requirements of Shinan Company's external service management. Therefore, in 2003, the business office carried out a major reform of its own management system. The management system of business hall has changed from block grid mode to strip plane mode. According to the division of business service functions, the business room currently has 1 1 functional departments such as marketing management department, water management department, water meter management department, quality supervision department, business hotline office, administrative office, planning department, finance department, human resources department, water fee settlement center and political work department, and there are Quxi Road, Haiphong Road and Tianyaoqiao Road under it. There are 384 registered employees (380 on-the-job employees), including 29 middle-level and above cadres, 27 managers and 249 foreign service personnel, accounting for 65% of the total employees (66% on-the-job employees). There are 170 residential meter readers.

In order to provide standardized and high-quality services and improve modern management level, the business hall of the business hall is equipped with advanced computer management equipment to provide customers with a spacious and comfortable service environment. In terms of marketing management, the business office has intensified the recovery of water charges, revised and formulated the Management Measures for the Assessment of Water Charges Recovery in Business Offices in 2005, and changed the quarterly assessment of water charges recovery of meter readers into monthly assessment, further reducing the new water charges owed. Each site takes convenience measures such as setting up stalls in the community on weekends and charging at home to speed up the recovery of water charges. In terms of water management, the business office adopts the practice of signing water supply contracts with users and the management measures of looking up tables, clarifies the responsibilities of both parties, and investigates and deals with illegal water use through fire inspection. In terms of water meter management, the business office developed the "Household Registration Management System for Water Meters" and extended this management concept to the eastern part of Qingdao, which truly managed the purchase, delivery, installation and recycling of water meters by computer. At the same time, the water fee accounting system is used to settle the water fee accounts, and automatic transfer service is established with Industrial and Commercial Bank of China and Bank of Communications, and tap water fee collection service is established with banks such as Shanghai Post Office, Workers' and Peasants' China, Shanghai and Minsheng to facilitate users to pay. In addition, the business office also developed a meter reading machine, and in April 2005, Haiphong Road Station was selected as a pilot, and the meter reading machine (hand-held data collector) was used to read meters. From June 5438+ 10, 2005, the meter reader on Haiphong Road can come to the door with a meter reader every day to read meters for users. After copying the meter, he will take the meter reader back to the scene, connect the computer, and then the computer will open an account directly, print the water bill and various work orders. The successful development and application of this new computer technology has made the meter reading industry truly paperless. On the basis of establishing an internal network communication platform on 200 1, the business office installed an office automation system to standardize the business management workflow, which greatly improved the work efficiency and quality while reducing the cost. According to the operation mode of the new system, the business office has also compiled a new employee handbook, so that all employees can further straighten out their work ideas, clarify their job responsibilities and work requirements, and further strengthen the professional ethics education and business training for employees through various forms to promote the overall improvement of the management level of meter reading service in the business office.

Address: Changping Road 1024 Shanghai Maintenance Company is an independent accounting enterprise under Shinan Company, a window unit integrating construction and service, and an important backstage support for the "Xiaoguo Hotline" service center. It integrates pipe laying, water connection, emergency repair of pipe explosion, pipeline maintenance and minor repair services, and consists of six branches in six departments and one room. The maintenance company has 242 employees, including junior college degree or above (including high school) 1 13.

The maintenance company now has more than 60 construction vehicles and 65,438+049 construction machinery. The company has been engaged in the construction and maintenance of water pipe network for a long time, and has the ability to independently undertake the laying and maintenance of large-diameter water pipe network, and has the qualification of general contracting of municipal public works.

For a long time, the company has paid more attention to the social benefits of enterprises while paying attention to the development of economic benefits. In terms of external service, the company insists on two-hour urgent repair "commitment service", "regular service" and "promotion service", and insists on the operation mode of "ten ones" in service mode, and extends the brand function of "Chen Jianmin Minor Repair Model Team" in management. in building

Adhere to the high-quality civilized construction standards in management and implement the project manager responsibility system.

Honor document:

The maintenance company won the title of "two consecutive championships" in 200 1-2002, 2003-2004 and 4 years in the biennial selection of civilized units by the bureau. And has been rated as the home of outstanding qualified workers, outstanding party branches, bureau-level civilized units and other glorious titles for many times.

Address: Pipeline Management Office, No.888 Guilin Road, Shanghai, is a branch of Shinan Company, serving Huangpu, Luwan, Jing 'an, Xuhui, Changning, Putuo, Minhang and Huacao, Huaxin and Xu Jing in Qingpu, with an area of 3 10 square kilometers and a population of more than 3.2 million. The length of the tap water pipe network is 4,543 kilometers, and there are 2,580 large-diameter valves and 23,394 small-diameter valves attached to the pipe network.

Pipeline business scope: tap water supply business, pipe network maintenance, repair and management. Current number of employees: 14 1. There are five departments, three rooms and two stations, namely, Political Department, Finance Department, Comprehensive Planning Department, Pipe Network Management Department, Valve Management Department, Hotline Office, Computer Reference Room, Comprehensive Office, Tianyaoqiao Road Management Station and Dong Qing Management Station.

The Pipeline Management Office was awarded the title of Outstanding Collective in Shanghai Major Engineering Meritorious Competition, Civilized Window of Water Affairs Bureau and Civilized Unit of Urban Investment Company.

Address: Shinan Secondary Water Supply Management Office, No.88/KLOC-0, Bansongyuan Road, Shanghai, is the basic unit of Shinan Company, which is mainly responsible for the renovation, acceptance, operation, maintenance and management of secondary water supply facilities in residential areas in Shinan water supply areas (Huangpu, Xuhui, Jing 'an, Luwan, Changning District, Putuo and Minhang, etc.). ); Undertake the renovation of secondary water supply facilities in residential quarters; To undertake agency services such as installation, maintenance and renovation of water supply equipment for residential buildings. Through the transformation of secondary water supply facilities and the rationalization of management system, the quality of water supply will be improved in an all-round way, the quality of life of residents will be improved effectively, and new contributions will be made to accelerating the construction of a harmonious socialist society.

Address: 5th floor, Changping Road 1024.

Shanghai Shenzhong tap water engineering management co., ltd

Shanghai Shenzhong Water Supply Project Management Co., Ltd. was established in September 2002. Is a subsidiary of Shinan Co., Ltd., with 23 employees. The company consists of: manager's office, office, finance department, comprehensive planning department and engineering management department. Main business scope: construction and installation engineering management, exhaust pipe engineering management; "Four skills" service in the field of building installation engineering and exhaust pipe engineering.

The company has successively completed the reinforcement project of the flood control wall at the intake of Changqiao Waterworks. Tianyaoqiao Road Pumping Station Project; Wuzhong Road Pumping Station Complex Building and Reservoir Greening Project; Yishan Road Pumping Station Reconstruction Project; Reconstruction project of Fuxing Park Pumping Station; Reconstruction project of standby water intake pump station in Changqiao Waterworks: emergency maintenance service site project of maintenance company; Overall renovation project of office building of Xu Jing Waterworks; Reconstruction project of 3#, 6# and 7# sedimentation tanks in Changqiao Waterworks, etc.

Address: The production service support department on the third floor, No.464 Jiangxi Middle Road, Shanghai is a production service support unit under Shinan Company. Mainly responsible for the maintenance, repair and installation of water production, water delivery and distribution systems and equipment in water plants and pumping stations; Maintenance and overhaul of water quality dispatching communication monitoring system of Shinan Company: water tank cleaning, residential pump room maintenance, life logistics service, cleaning and greening maintenance of subordinate units of Shinan Company.

The production service department consists of five functional departments: comprehensive office, finance department, equipment department, security department and service department. There is a machine maintenance workshop and two machine maintenance workshops. Employees 193.

In the spirit of safe water supply, high-quality service, being realistic and rigorous, and pioneering and innovative, the Production and Service Support Department is committed to scientific management and standardized management, ensuring effective and powerful guarantee, ensuring the normal operation of equipment in water plants and pumping stations and the supply of logistics services in various units, consolidating the management foundation, standardizing services, ensuring quality, establishing an image of integrity, and wholeheartedly providing quality services for service units. Address: Tianyaoqiao Road 1 168

Shanghai tap water Dong Qing equipment engineering co., ltd

Shanghai Water Supply Dong Qing Equipment Engineering Co., Ltd. was established on September 28th, 2004, which implements urban-rural integration and intensive water supply in Shanghai. Its predecessor was three water supply companies in Qingpu District, namely Xu Jing, Huaxin and Fengxi. It is an independent legal entity under Shanghai Water Supply Shinan Co., Ltd. and a window unit integrating construction and service. The company is registered in Qingpu District with a registered capital of 5 million yuan and fixed assets of 96,543,800 yuan. Scope of business: water supply pipeline engineering, water supply equipment installation, equipment and material management. At present, it is mainly responsible for the installation, emergency repair, pipeline maintenance and minor repair services of pipeline equipment in Xu Jing, huaxin town in the east of Qingpu and Huacao Town in Minhang. Service area 130 km2, serving 500,000 people. The company has 93 employees, three rooms and two halls.

With the integration of urban and rural areas, the intensification of water supply and the construction of new countryside in new suburbs, Dong Qing Company will adhere to the enterprise spirit of "high quality water supply and sincere service", and ensure the smooth flow of water supply equipment and pipelines and the implementation of the action plan to improve water quality of Shanghai South Water Supply Co., Ltd. with skilled business ability, superb technical support and high quality service guarantee.

Honorary files: 2005-2006 "Civilized Unit" in Qingpu District of Shanghai, 2006 "Safety Unit" in Shanghai, and 2006 "Silver Award" in Excellent Engineering Competition of Shinan Company.

Address: No.9, Lane 228, Song Jia Middle Road, Qingpu District, Shanghai

Xu Jing Waterworks is a newly established waterworks, which was handed over to Shinan Company by three township waterworks in Xu Jing and Huaxin Town of Qingpu in June, 2004. At present, Xu Jing Waterworks operates in two modes: waterworks and pumping stations, and mainly undertakes the water supply service in Qingpu Dong Qing area. The second town covers an area of 85.8 square kilometers, with a service population of about 200,000 (including floating population) and an average daily water supply of about 33,000 tons. Existing employees 102, including 28 managers; The organization consists of five departments, one room and two workshops, namely biotechnology department, water quality department, comprehensive management department, political work department, finance department, factory office, workshop 1 and workshop 2.

Address: Shanghai Heather Waterworks in Jinyun Village, Xujing Town, Qingpu District is located at No.592, Bansongyuan Road, Huangpu District, and was founded at 1902. After a century and several generations of efforts, enterprises have developed rapidly. Today, the fixed assets are 65.438+0.9 billion yuan, the rated water supply capacity is 880,000 cubic meters per day, and the annual water supply reaches 65.438+0.9 billion cubic meters. Mainly responsible for the domestic water and enterprise production water of 6.5438+0.5 million people in Huangpu, Jing 'an, Luwan and Xuhui. In tap water production, Heather Waterworks has established a quality assurance system in strict accordance with international standards, and obtained the ISO9002 quality assurance system demonstration certificate. Heather Water Supply Company is affiliated to Shanghai Shinan Water Supply Co., Ltd., with more than 250 employees. The factory covers an area of129,000 square meters, and the greening covers an area of more than 40,000 square meters. It has been named as the national advanced health unit, the national home of model workers, the national top 400 departments of afforestation and greening, the first batch of "garden-style units" in Shanghai, and "six consecutive championships" in Shanghai. In order to meet the needs of the development of Shanghai's modern international metropolis, Heather Waterworks will be transformed as a supporting project of the World Expo in the second half of 2006, and a fully automatic water-making enterprise will be built according to advanced design concepts and environmental protection requirements. Production processes such as high-efficiency clarifier, V-type filter, activated carbon filter, ozone disinfection treatment and sludge dehydration treatment not only ensure the water quality, but also conform to the business philosophy of sustainable development of enterprises.

Address: Changqiao Waterworks, No.592, Bansongyuan Road, Shanghai, which was founded in 1959. It is a large-scale waterworks under Shanghai Shinan Water Supply Co., Ltd., and its water supply capacity reached 6,543.8+600,000 tons/day in June 2002 after many expansions, making it the largest waterworks in China.

Changqiao Waterworks is located at No.411Shangzhong Road, Xuhui District, Shanghai, covering an area of 185092 square meters (including standby water intake 144 13 square meters). The water supply service covers Xuhui, Changning, Putuo, Jing 'an, Luwan, Minhang Huacao, Qingpu Xu Jing, Fengxi and Huaxin, and the water supply accounts for a quarter of the total water supply. China is a large-scale waterworks designed and built by itself and invested by the state. Since the early 1990s, with the goal of building a first-class large-scale waterworks in China, the first and second phases of reconstruction and expansion projects have been carried out, and advanced international and domestic water making and delivery equipment and automatic monitoring equipment have been introduced and upgraded, which has played an important role in realizing the distributed control of production automation.

Based on the enterprise spirit of "high-quality water supply and sincere service", Changqiao Waterworks actively studies, explores and applies advanced management mode, strengthens enterprise management, strengthens the development and application of new technologies, new processes and new equipment, continuously improves the overall quality of enterprises, and strives to make contributions to Shanghai's economic take-off and urban water supply.

Address: No.411Shangzhong Road, Xuhui District, Shanghai