What does SF Star Butler mean?

The community star housekeeper project is still in the pilot stage. At this stage, the operation mode is that the community housekeeper provides on-site service instead of SF Brother. There are three main forms of SF community housekeeper: first, property personnel; The second is the community owner; The third is the convenience service point, which will provide home delivery service to the residents of this community. At present, the delivery fee of the residential housekeeper is 65438+ 0.5 yuan per ticket.

SF's attempt to develop community star housekeepers has a lot to do with this epidemic. As we all know, during the epidemic, it is difficult for couriers to enter the community, so the last link of express delivery service was forced to stay at the door of the community. Running to the door of the community to pick up the courier every day makes many consumers very upset. Everyone has an urgent need for express delivery. "The story of' Wang Yong' tells us that even during the epidemic, neighbors can help each other through community resources and effectively bring services to thousands of households." The relevant staff of SF told the reporter that the project of community star housekeeper was inspired by the help of Wuhan Express Brother for many times.

The above-mentioned staff said that in order to improve the service ability of Shunfengshou School, activate community resources, and realize socialized and open capacity building, the enterprise advocates the first-line brother to actively explore community service volunteers, give play to the "master" spirit of star housekeeper, provide on-site convenience services within his power, and enhance the cooperation between the younger brother and community residents. At the same time, with the expansion of customers' demand for home, future customers can enjoy the diversified services of SF Express at home through community star housekeeper.

In fact, during the epidemic, in order to solve the problem that couriers can't deliver in the community, both government departments and enterprises are actively taking measures, such as government departments encouraging the use of smart express cabinets and recruiting more community delivery stations. These measures have alleviated the pressure of terminal distribution to a certain extent and provided convenience for consumers, but consumers' demand for express delivery to their homes has not been met. Nowadays, although government departments are also calling for encouraging qualified couriers to deliver goods in the community, the service also stops at smart express cabinets. The courier delivered the goods to the door as usual, which was not realized. The door-to-door delivery mode of SF community star housekeeper fills this gap well.

At present, the star housekeeper work in SF Community is progressing in an orderly manner. The project has been piloted in Hubei, Hunan, Liaoning (except Dandong and Dalian), Shenzhen, Shanghai, Changzhou, Zhenjiang, Yangzhou, Zhangjiagang, Suzhou, Changshu, Taicang, Kunshan, Shijiazhuang, Baoding, Hengshui, Handan and Xingtai 18 provinces and cities. As of April 13, * * has developed more than 4,000 community butlers.

The star housekeeper in Shunfeng community is indeed a useful attempt at express terminal distribution, which increases the links of housekeeper and management, so there are certain risks. Opportunities and challenges coexist. For the star housekeeper in SF Community, the biggest uncertainty is how to ensure the service quality of social resources.