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Modern service industry management paper
Modern service industry management paper-the definition of modern service industry concept
Abstract of modern service industry management papers
Since China joined WTO, modern service industry has increasingly become an important force to promote economic development. This paper classifies and refines several representative definitions by consulting a large number of documents, hoping to help the follow-up researchers.
Catalogue of modern service industry management papers
Keywords: service industry; Modern service industry; concept
China Library Classification Number: F7 19 Document Identification Number: A.
? Modern service industry? The concept of "there is a formulation in China, but not abroad"? Modern service industry? This formulation. It first appeared in the report of the 15th National Congress in September. 1997? Modern service industry? This formulation was formally put forward at the Fifth Plenary Session of the 15th CPC Central Committee in June 5438+ 10, 2000? Develop modern service industry and reorganize and transform traditional service industry? Development goals, followed this formulation in subsequent sessions. But there is no clear definition, and the definition scope of modern service industry has not been confirmed in China's national economic statistics system. The definitions of representativeness mainly include the following:
First, emphasize? Modern service industry? It depends on the development of modern high technology.
Liu Zhibiao et al. (200 1) think:? Modern service industry is differentiated from some links of traditional manufacturing industry and developed with modern science and technology. ?
Liu and Xiao Lazhen (2004) think:? Modern service industry is different from traditional service industry, and its concept is very broad. It mainly refers to a new field of national economy that is developed by relying on modern information technology and modern management concepts and provides high-quality life service and production service for the society. ?
Qiu Lixin and Zhou Tianjun (2005) defined modern service industry as:? Produced in the relatively developed stage of industrialization, mainly relying on information technology-intensive service industry. ?
Jianglong Li (2007) thinks that modern service industry refers to those companies and organizations that significantly rely on modern scientific and technological means and organizational methods to provide service products to society, enterprises, governments and final consumers? .
Tan Zhongchi (2007) thinks that modern service industry came into being in the relatively developed stage of industrialization, which refers to the service industry that experienced rapid growth after the stage of large-scale consumption of industrial products. Services that rely mainly on information technology and modern management methods and are relatively information-intensive and knowledge-intensive, including those that do not produce commodities and goods, mainly include industries such as information, logistics, finance, accounting, consulting and legal services. Compared with traditional service industry, it highlights the characteristics of high-tech content and technology-intensive.
The above concepts are basically emphasized? Modern service industry? They are all developed by modern high technology, but they are not without difference. The author agrees with Tan Zhongchi. Modern service industry? Definition of.
Second, emphasize? Modern service industry? Is to provide services for enterprises and social organizations.
According to Zhu Chunming (2004), the modern service industry in the true sense refers to the information service, R&D service, human resources service, modern logistics and marketing service that mainly serve producers with the intensive modern technology, deepening industrial division and social development. ?
Lai Youwei and Su Aizhen (2004) think that modern service industry is also called? Modern producer service industry? , refers to the services provided for production, business activities and government management rather than directly for final consumption. ?
Zheng Jichang and others (2004) think:? Modern service industry refers to services provided for production, business activities and government management rather than final consumption, mainly including financial industry, insurance industry, real estate industry, consulting industry, information service, scientific and technological development, business service, education and training and other industries. ?
Chao Gangling (2004) thinks that modern service industry is developed to meet the needs of strengthening and externalizing the business activities (official activities) of enterprises and other social organizations. It is a related industrial department that provides services for business activities (official activities) of enterprises and other social organizations in order to reduce costs, expand functions and improve efficiency. ?
The above concepts, the first two emphasize that modern service industry serves producers, while the latter two elaborate more comprehensively, emphasizing that modern service industry serves enterprises and other social organizations. The above definition only points out the service object of modern service industry, but does not point out the main characteristics of modern service industry. So I disagree with the above statement? Modern service industry? Definition of.
Third, emphasize? Modern service industry? It can be divided into two categories: emerging and traditional service industry transformation.
Chang Xiuze (2005) thinks: Is the original state of modern service industry different from that of traditional service industry? . The author defines its connotation as two aspects: one refers to the emerging or emerging service industry in the process of modernization; Second, refers to? Traditional service industry? The service sector upgraded with new technologies, new processes, new formats and new service modes.
Xia and Huo Jingdong (2006) think:? Modern service industry refers to the service industry whose demand is mainly affected by the industrialization process and social division of labor, and the service industry that uses modern science and technology, new service methods and new business forms to transform the traditional service industry. ?
The above definition of modern service industry is also a typical one at present, which is accepted by many people, and the discussion on it is still realistic.
Fourth, emphasize? Modern service industry? Divided into modern productive services and modern consumer services.
Huang (2002) defined the connotation of modern service industry as modern productive service and modern consumer service in his book Economic Globalization and Modern Service Industry. Modern producer service industry refers to the service industry that applies modern science and technology to meet the needs of production; Modern consumer service refers to services that mainly meet the needs of individuals to improve their quality of life and expand their abilities. Although this scholar's definition is rarely supported by domestic scholars, his definition of modern service industry is not unreasonable. But how to distinguish between productive services and consumer services? In fact, it is difficult to distinguish, such as the real estate industry. I think there are both productive services and consumer services.
The above definition of modern service industry, scholars' understanding of modern service industry is getting closer to its essence. In order to understand the essence of modern service industry, it is necessary for us to understand its characteristics. From the existing theory, modern service industry generally has five basic characteristics: 1, high technology, that is, high technology content in modern service industry; 2. Knowledge, that is, modern service industry provides consumers with services to produce, disseminate and use knowledge, so that knowledge can be added in the service process; 3. High added value and clustering, that is, modern service industry can not only increase the knowledge value in the service process, but also produce the scale effect of services and the aggregation effect of various services, resulting in substantial value-added services; 4. The quality of employees is high, that is, most employees in modern service industry have good academic qualifications, professional knowledge base and technical and management capabilities, thus forming the core competitiveness of modern service industry. White collar? 、? Grey collar? The gathering area of the class; 5, emerging, that is, the rise of modernity in time or evolved from the past.
The description of the five characteristics of modern service industry is aimed at the modern service industry as a whole, but as for an actual service industry, it may have five characteristics at the same time or only one or two characteristics. For example, the tourism industry as a whole has knowledge and high added value, but it lacks high technology, high quality and emerging. Only scientific and technological tourism such as space center tour and future space tour has five characteristics at the same time.
To sum up, the author thinks that the modern service industry refers to the relatively information-intensive and knowledge-intensive service industry developed mainly by information technology and modern management means in the process of modernization.
Modern service industry management papers and documents
Liu Zhibiao, Qin Zhou and Ouyang Liangzuan. Research on the development of modern service industry in Nanjing. Nanjing Social Sciences, 200 1 (supplement).
[2] Liu, Xiao Lazhen. Research on the Development Status and Countermeasures of Modern Service Industry in Hubei [J]. Journal of Zhongnan University of Economics and Law, 2004.3.
[3] Qiu Lixin, Zhou Tianjun. Vigorously develop modern service industry and promote the optimization and upgrading of industrial structure [J]. Journal of Qingdao University of Science and Technology, March 2005.
[4] Jianglong Li. Modern service industry and the promotion of urban energy level [J]. Theoretical exploration, 2007.2.
[5] Tan Zhongchi, to Lily. Research on modern service industry [M]. Beijing: China Economic Publishing House, 2007.
[6] Zhu Chunming. Reflections on several strategic issues in the development of China's service industry [J]. China Economic and Trade Guide, August 3, 2004.
[7] In the future, Su Aizhen. Where is the gap of modern service industry in China [J]. Science and technology decision-making, July 2004.
Zheng Jichang, Xia Qing. On the interactive development of new industrialization and modern service industry [J]. Social scientist, 2004.2038+0.
[9] Huang Zhu. Service industry and modern service industry [M]. Shanghai: Shanghai University of Finance and Economics Press, 2004.
[10] Chang Zexiu. On institutional innovation in the development of China's modern service industry [J]. Theory and modernization, April 2005.
Modern Service Industry Management Part II Research on Modern Service Industry
Abstract of modern service industry management papers
Abstract: To study the meaning and characteristics of modern service industry; Analyze the present situation and characteristics of Jiaxing's service industry; This paper analyzes the problems and restrictive factors existing in Jiaxing's modern service industry, and advances some suggestions on the development of Jiaxing's modern service industry.
Catalogue of modern service industry management papers
Keywords: modern service industry, service economy
With the development of society, the service industry has gradually replaced the manufacturing industry as the leading factor of economic development and an important symbol to measure the modern economy. Facing the economic situation of the accelerated development of modern service industry, Jiaxing put forward some suggestions in the Twelfth Five-Year Plan. Priority development strategy of service industry? . Therefore, it is necessary to study the development status of Jiaxing's modern service industry and analyze its existing problems. Twelfth Five-Year Plan? It paves the way for better realizing the strategic goal, and also provides decision-making basis for the supervision and development of Jiaxing's modern service industry.
1 Basic connotation of modern service industry
Different scholars have given different explanations for the meaning of modern service industry from different perspectives. But in a word, it is a new high-tech, knowledge-intensive, dynamic and productive service industry compared with the traditional service industry. Modern service industry is mainly divided into producer service industry, life service industry and rural service industry. Among them, producer services refer to those intermediate inputs that provide services for further production or final consumption, mainly including financial insurance, modern logistics, information services, business services, energy-saving and environmental protection services and service outsourcing industries. Life service industry mainly refers to the service industry that directly meets people's living needs, including tourism, wholesale and retail accommodation and catering, real estate, community and family services. Rural service industry mainly includes rural financial service system, rural science and technology service system, rural logistics service system and rural community service system.
2 the significance of developing modern service industry
2. 1 Developing modern service industry can improve the environment and alleviate the shortage of resources. Jiaxing is in the middle and late stage of industrialization, and its manufacturing industry is quite mature, but it is also facing the constraints of resource shortage and environmental bottleneck. If we accelerate the development of modern service industries such as finance, logistics, wholesale and various professional services, not only the service industry itself can be upgraded, but also it is conducive to optimizing the industrial structure, reducing the pollution of traditional industries to the environment, directly improving the quality of economic operation and realizing sustainable economic development [656].
2.2 The development of modern service industry can promote the development of related industries. k? Serpe pointed out that agriculture, extractive industries and manufacturing industries have developed economically? Bricks? (bricks), the service industry sticks them together? Mud ash? (Mortar) [2]. In a sense, modern service industry, traditional service industry and manufacturing industry promote each other and have a developing relationship. This shows that the service economy has strong permeability, which can accelerate the industrial upgrading of traditional service industry and promote the further development of manufacturing industry.
2.3 The development of modern service industry can improve regional competitiveness. Driven by economic globalization and informatization, the world industrial development has entered the service economy era after experiencing the agricultural economy and industrial economy era [3]. At present, the service industry in some advanced cities in China is developing well, and the service industry accounts for a high proportion of GDP, reaching 7 1% in Beijing, 58% in Guangzhou and 52% in Shanghai. Obviously, the development of modern service industry is of great significance to the development of urban economy and the improvement of competitiveness. Jiaxing, located in the Yangtze River Delta, is the most economically developed area in China. Facing the fierce competition among urban agglomerations in the Yangtze River Delta, only by accelerating the development of service industry and improving the proportion and quality of service industry in GDP can comprehensive competitiveness be improved.
3 Jiaxing develops modern service industry
3. 1 The development status of Jiaxing's modern service industry in 20 12 years, the added value of Jiaxing's service industry was1140.7 billion yuan, with a year-on-year increase of 10.2%. The contribution rate of added value of service industry to GDP growth is 43. 1%. It increased by 2. 1 percentage point. The proportion of service industry in GDP reached 38.6%, which increased by 1.7 percentage points, further enhancing the important position of service industry in the national economic development of the city. Are you online? Twelfth Five-Year Plan? During this period, Jiaxing vigorously implemented the strategy of giving priority to the development of service industry. By? Planning, while accelerating the development of service industry and promoting economic and social development? Striving for progress in stability? The promulgation of 20 12 "Key Points of Service Industry Development in Jiaxing City" and "Administrative Measures for Service Industry Standardization Pilot Work in Jiaxing City" indicates that Jiaxing's service industry has begun to move towards the era of standardization, and its development has shown a good trend, which is embodied in the following aspects: ① The present situation of the service industry's ability to absorb the employed population. There are many kinds of service industries, which are labor-intensive, capital-intensive and technology-intensive. They can provide a wide range of employment opportunities and absorb a large number of surplus labor transferred from the primary industry and the secondary industry. ② The leading industries of service industry developed rapidly. Jiaxing Port will build or continue to build 19 key projects of tertiary industry and service industry, involving a total investment of 2,943.8+0.7 billion yuan. Jiaxing Port takes Lingao logistics and large-scale professional market as its goal when promoting industrial transformation and upgrading and coordinated development of producer services. Leading? And promote the development of science and technology services, hotel catering tourism, real estate, financial services, commerce and community services and other industries. In addition, the port area will continue to promote the construction of hotels, restaurants, businesses and real estate. ③ The phenomenon of service industry agglomeration is prominent. With the strategy of giving priority to the development of modern service industry, in order to achieve better results, service-oriented gathering areas are constantly emerging. At present, the first batch of 15 provincial and municipal modern service industry clusters in Jiaxing have been initially planned. 20 1 1 There are four provincial service industry clusters, namely Jiaxing Modern Logistics Park, Jiaxing Science and Technology City, Pinghu Jiulongshan Tourism Resort and Haining Warp Knitting Industry Producer Service Cluster. 20 12: Four provincial-level modern service industry agglomeration demonstration zones were added. In addition, the development of 10 municipal service industry agglomeration demonstration sites also showed a good trend.
3.2 Problems in Jiaxing's Modern Service Industry ① Jiaxing's service industry is relatively open to the outside world. In the Yangtze River Delta region, due to regional division and competition, departmental monopoly and local protectionism in various regions are serious. Jiaxing still has a strict market access system in finance and insurance, transportation, culture, education and health, scientific research and technology. (2) Emerging industries have not formed a scale. At present, Jiaxing is still dominated by traditional industries, such as Haining Leather City and Tongxiang Wool Yarn Market. Emerging industries such as information service industry and science and technology service industry have not yet formed scale, and the development of information service industry is slow and the development scale is generally small. The development of science and technology service industry is unbalanced, and the emerging science and technology service industries such as industrial design, energy conservation and environmental protection are immature, relying on traditional industrial enterprises, and the scale is small. ③ Lack of influential enterprises. Although there are many service enterprises at present, most of them are small-scale self-employed, and there are not many large enterprises without brand effect. Convenient transportation makes a large number of consumers in Jiaxing lose to developed cities such as Shanghai and Hangzhou, which restricts Jiaxing's consumer goods market. (4) insufficient publicity. The government pursues high-speed economic development, and often pays more attention to production than service. Enterprises and residents do not fully realize the important position of modern service industry, and have little support for emerging service industry. ⑤ Lack of professionals. Jiaxing municipal government has not paid enough attention to the training of service industry talents, and at the same time, it has not communicated with local universities enough, so the trained talents are not targeted and creative. The government's incentive mechanism for service talents is not strong enough.
4 Suggestions on developing Jiaxing's modern service industry 4. 1 Strengthen policy support. It is suggested that the government should enjoy more preferential policies for high-tech enterprises, establish a low-threshold access system, improve the degree of opening to the outside world, attract investment, and encourage and attract more capital to enter various service industries and fields. The establishment of special funds is mainly used for subsidies and incentives for key projects that have a great impact on the service industry and have a strong driving role, and focuses on supporting the construction of key projects in the fields of modern logistics, finance, business services and information services. Formulate and improve laws and regulations on various service industries.
4.2 To cultivate talents and strive for a competitive service industry, the rapid economic development in the regional environment is inseparable from the development and training of talents. For talents, we should re-understand the concept of talents and highlight? Applicability is talent? Don't judge heroes by their academic qualifications and origins, and introduce foreigners appropriately? Elimination? Crowd; Fuck? Talent localization? Pay attention to the cultivation of internal tapping potential, make full use of the advantages of local higher education and promote adult vocational education. [4] Through the cooperation between the government and universities and enterprises, we should strengthen all kinds of training and education, pay attention to practice, and cultivate talents in a targeted manner. At the same time, it is necessary to formulate a perfect talent reward mechanism to reduce brain drain.
4.3 There are many characteristics in determining the leading service industry. If we go hand in hand and use the same resources, the development efficiency and speed of service industry will not be competitive. Therefore, we can choose industries that can guide and drive the whole modern service industry structure and economic growth, have modern new formats, new technologies and new service methods, and have broad market prospects and technological innovation capabilities as leading industries to give priority to development and focus on cultivation. With what? Eight major industries? The proposal of development strategy will accelerate the development of new service industries such as science and technology and information, and make it a leader in the development of modern service industries.
4.4 Vigorously develop producer services In recent years, Jiaxing's life service industry has developed rapidly, meeting people's consumption demand for daily necessities, while the development of producer services has lagged behind. We should persist in developing producer services and promote the development of manufacturing and agriculture. Focus on developing five major industries: modern logistics, scientific and technological services, business services, creative service outsourcing and industrial financial services.
Modern service industry management papers and documents
[1] Zhouyi, Wang Huichu. Report on the economic and social development of the Yangtze River Delta [M]. Shanghai Academy of Sciences Press, 2010:106-107.
[2] Rona ID Kent Help: The role of service technology in development, in Service Industry and Economic Development-A Case of Technology Transfer, new york: emgerPublishers, 1984.
[3] Zhang Baoli. Study on the Development of Modern Service Industry in Luoyang [J]. Modern Business Industry, 2009 (22): 83-84.
[4] Zhou Jie. Research on the Yangtze River Delta Industrial Transformation and Talent Development Strategy [M]. Peking University Publishing House, 20 10.
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